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All reviewsfront deskuntil midnightfree shuttle serviceroom was cleanwould stay here againrental carbusiness travelersroad noisewest palmshopping and restaurantsgeneral managerthe shuttle driveran early flightup to datehot tubstayed one nightmini fridge
This hotel is about 20 minutes from the airport and the same to down town. It has a handy free shuttle service. Room was clean with a comfortable king size bed, sofa bed, desk and TV. Free WiFi was a bonus. Bathroom had all the...More
Response from Rebecca G, General Manager at Courtyard West Palm Beach AirportResponded 3 weeks ago
Thank you for the great review and for choosing our hotel! We really are happy we were convenient for you and our location was perfect!
I am a loyal member of Marriott. I have held meetings at Courtyards many times and have been impressed each time when I have chosen to pay for their lunch service. But at this location - I was stunned. I inquired about lunch which is...More
Response from Rebecca G, General Manager at Courtyard West Palm Beach AirportResponded 4 weeks ago
We apologize for this experience there definitely was not enough communication on our part and it was not intentional. We appreciate you choosing our hotel and am very sorry that we do not have lunch service within the hotel and that we had to rely...More
Nicely situated hotel that is close to West Palm Beach Airport. The Staff are very courteous . Spacious and clean rooms. Free shuttle to airport as well. Would definitely stay here again if in the area.
Response from Rebecca G, General Manager at Courtyard West Palm Beach AirportResponded 1 week ago
Thank you so very much for being our guest and for your kind comments about our staff! We look forward to seeing you again when your travels bring you back to West Palm Beach.
This could be the worst Courtyard I've ever been to. It's in a terrible neighborhood - cars lots, barbed wire fences, highway noise and trash. The furniture in my "upgraded suite" was ripped and filthy. I got out of there FAST. Awful way to start...More
Response from Rebecca G, General Manager at Courtyard West Palm Beach AirportResponded 5 December 2017
Thank you for your comments and we do appreciate your concerns. We will address the issue with the sofa rip immediately. Unfortunately we are an airport location and are in more of an industrial area.
This is perfect for a quick stay before or after a flight. It is clean, smells great, and has breakfast available for purchase. There were always tons of
Uber/Lyft drivers nearby and the staff was super helpful and friendly.
Thank Cara G
Response from Rebecca G, General Manager at Courtyard West Palm Beach AirportResponded 17 November 2017
Thank you for your great review and for choosing our hotel for your quick stay! We hope to see you again soon... and we are glad we smell great!