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Courtyard West Palm Beach Airport

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193 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard West Palm Beach Airport
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Showing 191: English reviews
Arvada, Colorado
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 October 2015

We stayed one night accompanied by a 4-year old. Conveniently located near to the airport, the shuttle pick up was quick - but then we could not find a receptionist. It took us almost 15 minutes to find someone. Since hotel is next to the Interstate, we asked for a quiet room. This is difficult to accomplish, as both sides... More 

Helpful?
Thank MXB48
Rebecca G, General Manager at Courtyard West Palm Beach Airport, responded to this review

Thank you so much for the solid review of our Courtyard! We are so sorry you had to wait for a desk associate, I will make sure to address this with our team. We look forward to seeing you again in West Palm Beach soon! More 

Summerfield
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2015 via mobile

Called way ahead of time to DOUBLE xheck for 1st flr. ( service dog) King bed. Garden tub in room. Got cinfirmation. When arrived fiest flr was closed. No tub and room was in 2nd flr. Really? We are rewards members too. Really?

Helpful?
Thank Pete M
Rebecca G, General Manager at Courtyard West Palm Beach Airport, responded to this review

Thank you so much for staying with us and I apologize that we did not have the room you were requesting. While under renovations we do not have a complete set schedule for when floors were coming in or out and that definitely affected your stay. I know it was not what you were anticipating and we are so sorry.... More 

Boston, Massachusetts
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 October 2015

Booked one night to be near the airport. Overall-all rugs need to be cleaned. Room was OK, but AC was very loud and shower next door sounded as if it was in our room! Pillows were very hard! Friendly staff. We were near airport, but got no sleep!

Helpful?
Thank Maevecc
Rebecca G, General Manager at Courtyard West Palm Beach Airport, responded to this review

Thank you very much for your kind comments about our staff! We apologize about the carpet, but are excited to let you know that we are currently in a full rooms renovation! So our carpet will be brand new. We look forward to you visiting us again and taking a look at our new rooms! More 

West Palm Beach, Florida
Level Contributor
119 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 13 August 2015

My wife had her family visit from New Jersey this past weekend. I selected the Courtyard Marriott Airport Hotel because it was near the airport, close to Cityplace, downtown WPB and easily accessible from the highway. The staff was wonderful. Mike in the Bistro was very friendly, informative and overall inviting. Monqiue in the kitchen was great with the kids... More 

Helpful?
Thank travelinbroke
Rebecca G, General Manager at Courtyard West Palm Beach Airport, responded to this review

Thank you so much for your kind comments and for mentioning Mike in our Bistro! We loved having you stay with us and we look forward to seeing you again soon! More 

Chicago, Illinois
1 review
Reviewed 11 August 2015

I am writing this review to bring attention to what has to be the worst display I have ever seen from an employee anywhere. I came downstairs to leave very early and was not greeted by anyone. The phone was ringing and ringing and there was a small crowd of people trying to get into the locked front door. I... More 

Helpful?
Thank Shane A
Rebecca G, General Manager at Courtyard West Palm Beach Airport, responded to this review

Thank you so much for sharing this information with us. I apologize for this discouraging experience and understand that it is not typical of our hotel. I will get to the bottom of this and make sure corrective action is taken. I appreciate all your positive comments about our hotel and the other staff. More 

Altamonte Springs, Florida
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 August 2015

This was not the quiet stay we were looking for. We wanted a balcony. We had a nice view of highway traffic and incoming planes. It was a bit noisy with the glass door open. The pool was not inviting but looked clean. The room was nice though.

Helpful?
Thank jackieo1970
Rebecca G, General Manager at Courtyard West Palm Beach Airport, responded to this review

Thank you so much for staying with us and I apologize that you did not find our balconies or pool relaxing. We appreciate that we are the only hotel in the area with balconies, but unfortunately we do not have a view of the ocean. Thank you for your kind comments about our rooms and we hope that you visit... More 

Winter Park, Florida
Level Contributor
440 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 1 August 2015 via mobile

This hotel sits just off the interstate. If you stay here request a room on the other side of the building. I was not a fan of the property. The rooms could definitely use a refresher. Although, the bed was very comfortable. My first impression of the room was seeing large dark stains in the entryway as soon as you... More 

Helpful?
Thank Stephen K
Rebecca G, General Manager at Courtyard West Palm Beach Airport, responded to this review

Thank you for your review, and you are correct our rooms are in need of a refresher. Thankfully we are starting a complete rooms renovation THIS MONTH! We are all very excited and can not wait for the new finished product. I encourage you to revisit our Courtyard after this extensive renovation and see the beautiful finished product! More 

Lethbridge, Canada
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 25 July 2015

We spent two nights here in July. Our flight got into West Palm International at midnight and I called for the hotel shuttle only to find out that they don't run all night, might be a good idea to post that on the website. That was the only negative, the hotel is great, nice open lobby with lots of bright... More 

Helpful?
Thank Dave K
Rebecca G, General Manager at Courtyard West Palm Beach Airport, responded to this review

Thank you very much for your positive comments about the Courtyard West Palm Beach Airport! We are glad you got to relax by our pool and enjoy your service from Dakota at our Bistro. We look forward to having you stay as our guest again soon! More 

Knoxville, Tennessee
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 July 2015

Stayed here on business on two separate occasions. Hotel is located close to the airport, but not noisy by any means. Rooms and all common areas were well kept and up to date. I had to plan the trip for 20+ people for a conference and their group sales representative was extremely helpful. During "in-season" it can be rather pricey,... More 

Helpful?
Thank waltersdude
Rebecca G, General Manager at Courtyard West Palm Beach Airport, responded to this review

Thank you so much for bringing your group to our hotel! We are so thankful you understand how our seasons work... and you are correct, come out of season and we have great deals! We look forward to hopefully working with you again in the future. More 

Orlando, Florida
Level Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 17 June 2015

Stayed for 2 nights during a recent business trip. Lobby was updated and inviting. Staff was professionally friendly. Had breakfast both mornings in the lobby - fresh, hot, tasty, served relatively quickly. Room was very quiet - although located fronting the interstate, I could not hear any road noise. The HVAC is not overly loud, but slightly noticeable. One night,... More 

Helpful?
1 Thank BStrickland12
Rebecca G, General Manager at Courtyard West Palm Beach Airport, responded to this review

Thank you so much for your kind comments about our staff and hotel. We are so glad to have been your choice while staying in West Palm Beach! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
One of the best among West Palm Beach hotels, the Courtyard by Marriott West Palm Beach Airport hotel is ideal for business or leisure! When you are looking for a hotel near Downtown West Palm Beach, the Courtyard West Palm Beach is conveniently located off of I-95 and near CityPlace and Clematis Street. This hotel in West Palm Beach is just 5 miles from Palm Beach and the famous Worth Ave. Our hotel near West Palm Beach Airport (PBI) offers free transportation to and from the Airport and CityPlace. Begin your day in The Bistro - Eat. Drink. Connect.(R) offering meal items and Starbucks(R) coffees and evening dinner service with cocktails. Unwind in our luxurious outdoor pool and whirlpool or keep fit in our fitness center. Our guest rooms have conveniences such as mini-refrigerators, in-room coffee, 32" flat screen TV & Free Wi-Fi. Looking to host a meeting in a West Palm Beach hotel? Our meetings rooms can seat up to 60 people. The Courtyard West Palm Beach Airport hotel awaits you! ... more   less 

Additional Information about Courtyard West Palm Beach Airport

Address: 1800 Centrepark Dr E, West Palm Beach, FL 33401-7417
Region: United States > Florida > West Palm Beach
Price Range: RM491 - RM1,384 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard West Palm Beach Airport 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Courtyard By Marriott West Palm Beach Airport Hotel West Palm Beach
Courtyard West Palm Beach
West Palm Beach Courtyard
West Palm Beach Marriott
Hotel Style:
#13 Business Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard West Palm Beach Airport staff and other travellers.
3 questions
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Holland Patent, New York, United States
5 months ago
East Rutherford, New Jersey
over a year ago

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Questions? Get answers from Courtyard West Palm Beach Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Communication seems like an issue, make sure they provide you with what you are supposed to get.”
 of 5 bubbles mikef295, 2 Dec 2016 | Read review
“Ask for a 1st floor room if you want to be close to the fitness room and/or pool. Ask for a 2nd floor room if you prefer more quiet.”
 of 5 bubbles TCubillas, 5 Jun 2016 | Read review
“Check the noise level of the traffic in your room”
 of 5 bubbles Opedge, 18 Mar 2016 | Read review
“Refrigerator needs to be re-started every two hours.”
 of 5 bubbles surious, 3 Mar 2016 | Read review
“Do not stay on the side of the hotel where I-95 is located”
 of 5 bubbles Gwopilot, 18 Feb 2016 | Read review
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