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Hilton Garden Inn West Palm Beach Airport

Booking.comUS$100*
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Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn West Palm Beach Airport
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533 Reviews from our TripAdvisor Community

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Showing 512: English reviews
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WEST PALM BEACH, United States
Reviewed 2 days ago NEW

Every single staff member at this hotel was genuinely courteous and polite. The property is immaculate and well-maintained. Restaurant is open late (10 PM) if you need someplace convenient to eat something prior to retiring.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank P3913UZmarkk
General M, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay. We hope to see you soon!

Dobbs Ferry, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Had to stay an extra night in Florida due to a delayed flight and weather. Called for a room and boom! There was the shuttle to pick us up from the airport. Gary, the manager was very friendly and nice. We had a late dinner which was amazing. The room was big, and nicely decorated. A non smoking hotel. Had...

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Helpful?
Thank Roontoon
About Hotel's Favourite Review
General M, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and I will be sure to share your review with them.

Connecticut
Reviewed 3 days ago NEWvia mobile

For a quick overnight near the airport this was a great choice. Good rate, clean rooms and convenient. Only complaint was shuttle was super slow getting us at airport. Waiter at restaurant super friendly and food was average for an airport hotel, so we weren't expecting much!

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Helpful?
Thank ladypizz
Amrit H, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Thank you for your recent stay with us and I'm disappointed to hear our shuttle took a while to get you, please accept my sincerest apology. I'm glad to hear that your server was friendly but it seems that you were not too thrilled about the food; we're always striving to enhance our guest experience and would like to gain...

Tampa, Florida
Reviewed 3 days ago NEW

I have a hard time giving anything five stars, although I feel bad giving this place only four. I think the reasons that I stopped short (of giving five) are (1) it was probably more than I would've like to have paid (especially considering the many other options in the area), and (2) I felt somewhat misled by the photos...

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Helpful?
Thank BRW928
General M, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Thank you for taking the time to share your comments regarding your recent stay. Please accept our sincere apology we did not meet your expectations during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We look forward to having the opportunity to serve you again and give you a...

State College, PA, United States
Reviewed 1 week ago

I love the Hilton brands because you can always count on them to be clean. The Palm Beach Garden Inn held up these past experiences. Clean rooms, welcoming lobby, friendly and helpful staff make you feel wanted as a guest.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank dianarE4161TY
General M, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

Dobbs Ferry, New York
Reviewed 1 week ago

We had a last minute stay her due to our flight being delayed. The staff was wonderful, the place was clean and the food was great! We got in rather late to the hotel and I was hoping for a little bit of a better rate that we received but we couldn't complain. Everything was great!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Joe R
General M, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Joe, Thank you for your feedback regarding your recent stay at Hilton Garden Inn West Palm Beach Airport. I thank you for this great review and am glad to read of your wonderful experience. Please come back and visit us soon!

Naples, Florida
Reviewed 1 week ago

We were only there for one night. But the service, location and the environment in the hotel was great. Specially the service at the front desk. I would stay there again and recommend it to anyone. They had a great breakfast. With a good selection of food and service. The location was perfect for us since we were close to...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Flaca064
General M, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Thank you for your great review. We are glad that you enjoyed your stay and the location. We are proud of our staff for taking good care of you. We appreciate your business and look forward to your return.

Madeira Beach, Florida
Reviewed 2 weeks ago

Nice hotel with a bar and cooked to order breakfast and some selections for dinner. Clean rooms and friendly service.Breakfast was not included considering I had a bagel and a coffee, it did not seem right to pay 8 bucks. Tried to call the hotel to no avail.

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Helpful?
Thank ernierad
General M, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

Palm Bay, Florida
Reviewed 4 weeks ago

Everything was good. Except the on call supervisor/ manager Keith refused to give last name was rude and very unprofessional. Regarding being overcharged. Refused to give approval code to have funds put back on card. Hung up on me once and hung up on my bank and me during conference call to resolve this issue. He refused to do so...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 802lynellc
Amrit H, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Hello, Thank you for your feedback and I'm very sorry that you felt Keith was rude to you but I believe this matter was in regards to the incidental hold for your stay. In order for a guest to check into the hotel, you must have a valid form of payment with funds available to cover your room and incidental...

St. Clair, United States
Reviewed 11 April 2017

Nice place, clean and friendly, the breakfast was good, but the meals at dinner time were nothing to talk about. We went out because of it. Other than that, a very nice place to stay. The pool was nice and the work out room was OK. It was close to down town about a 5 min drive that was nice...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Keith K
General M, General Manager at Hilton Garden Inn West Palm Beach Airport, responded to this review

Thank you for taking the time to share your comments regarding your recent stay. Please accept our sincere apology we did not meet your expectations during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We look forward to having the opportunity to serve you again and give you a...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Located just one mile from Palm Beach International Airport, Hilton Garden Inn West Palm Beach Airport has newly-renovated rooms. With stylish décor and in-room perks such as microwaves and mini-fridges, our hotel is a standout among Palm Beach Airport hotels. We're ideally situated near exciting attractions such as Downtown Palm Beach, City Place and Kravis Center. We even have a free shuttle to take you there. Stop by for a drink at our full service bar or enjoy breakfast each morning at the Garden Grille. Stay productive while on the road with free WiFi and large workspaces with ergonomic seating in our modern hotel rooms. End your busy day in Palm Beach at our outdoor pool and terrace. ... more   less 

Additional Information about Hilton Garden Inn West Palm Beach Airport

Address: 1611 Worthington Rd, West Palm Beach, FL 33409-6480
Region: United States > Florida > West Palm Beach
Price Range: RM392 - RM793 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn West Palm Beach Airport 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Travelocity, Orbitz, Hotels.com, Hilton Hotels Direct, Cancelon, Priceline, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and Hotel.de so you can book your Hilton Garden Inn West Palm Beach Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn West Palm Beach Airport Hotel West Palm Beach
Hilton West Palm Beach
West Palm Beach Hilton
Hotel Style:
#2 Business Hotel in West Palm Beach
#3 Green Hotel in West Palm Beach
#8 Romantic Hotel in West Palm Beach
#13 Family Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn West Palm Beach Airport staff and other travellers.
8 questions
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Questions? Get answers from Hilton Garden Inn West Palm Beach Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upgrade to Hilton Honors for automatic upgrades”
JParlante, 6 Apr 2017 | Read review
“I prefer top floor at all hotels”
378beeg, 18 Mar 2017 | Read review
“We had a view of the pool and it was lovely.”
jonathona437, 23 Feb 2017 | Read review
“Avoid this hotel”
411danielk, 15 Jan 2017 | Read review
“Use the Hilton Honors app fro pre-check-in.”
968kenj, 2 Dec 2016 | Read review
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Prices are for 1 room, 2 adults
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