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Holiday Inn Express Hotel & Suites MetroCentre

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Holiday Inn Express Hotel & Suites MetroCentre
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125 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 October 2016 via mobile

I only stay at Holiday Inn Express when I travel. This hotel had a nice breakfast, but I was disappointed that the pancake machine wasn't working and couldn't find anyone to fix it. They did have a good selection of fruit which I enjoyed. The hotel was very crowded which meant it was noisy. Our room was at the end... More 

Helpful?
Thank Sydhannah26
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Sydhannah26: Thank you for your review. I do apologize for any noise issues you may have faced during your stay, but can assure you that this is not the norm for our property. Our rooms are divided by 5/8" drywall on 6" concrete walls, so generally even at full capacity noise is not an issue. Once again I do... More 

Florida
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 September 2016

We go to West Palm Beach often during spring and summer to snorkel and dive, and Holiday Inn Metrocenter is our favorite hotel to stay at. Good location, clean, nice free breakfast, very friendly staff.

Helpful?
Thank UnderwaterDetective
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 August 2016

Hotel receptionist was very helpful and give me a good deal. Lobby was clean and hallways. Room was pretty clean and bed and pillows were awesome. I really want to come back. Breakfast was really good, sausages, eggs and the famous cinnamon rolls.

Helpful?
Thank Norman M
Sanjay P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Narman M: Thank you for your comments, I am pleased that you enjoyed your stay, and am delighted that you look forward to returning to our property. More 

Level Contributor
117 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 27 July 2016 via mobile

Decent location to all things in WPB. Price is right and overall place is clean and quiet. In-room HVAC is good, one of my top items when traveling. Only potential thing worth noting is that you may not want to stroll too far in area...it isn't "bad" per SE but there are the occasional "characters" milling around. Will be the... More 

Helpful?
Thank Joe S
Sanjay P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Joe S: Thank you for your comments. We are pleased that you enjoyed your stay at our property and that the HVAC system in the room was to your liking. I understand your comments about traveling too far from the property, but would like to add that in the 8 years of operation we have not had a incident... More 

Deerfield Beach, Florida
Level Contributor
286 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 19 July 2016

This hotel was just off I-95 and convenient to shopping and sights. It's one exit from the Palm Beach Outlets. The hotel was clean, staff was very nice and helpful. Guivens was very nice and pleasant. My husband spoke to him for quite some time and he could not have been nicer. Breakfast in the am was very good. Everything... More 

Helpful?
Thank grantham353
West Palm Beach, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2016

I came to this area for vacation with my husband and kids. We had already booked a hotel at the Red Roof Inn Plus, but when we arrived (around 1:00pm), we were told we couldn't get into the room until 4:00!!! So of course we demanded our money back, then drove over to this hotel, and asked if we could... More 

Helpful?
Thank jessicalee710
Hemal P, General Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Jessicalee710: Thank you for your review. I am very pleased to hear that you enjoyed your stay with us, and particularly happy that one of our staff members was able to make your stay. We look forward to your next visit. More 

Sioux Falls, South Dakota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 June 2016

Service is terrible. The company must be getting a tax credit judging from their employees I interacted with. I stayed in a room that had the air vent over the desk. I left for work and when I came back water was leaking from the air vent on my personal items I had left on the desk. I complained to... More 

Helpful?
Thank Nick C
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Nick C, Thank you for taking the time to share your feedback regarding our hotel. It is regretful to learn about your dismay towards the overall quality of service rendered by some of our hotel staff members. We apologize for any inconvenience this may have caused you. We would love to regain your faith in our hotel and would... More 

1 review
Reviewed 2 June 2016

The staff was very friendly , the rooms where nice and clean ,wonderful breakfast in the morning , the hotel was close to a lot of interesting water parks , miniature golf , restaurants, it was an all around a wonderful stay

Helpful?
Thank Ralph B
Sebring, Florida
Level Contributor
9 reviews
4 hotel reviews
Reviewed 21 May 2016

Was in town on business, when we arrived our rooms was not ready but front desk agent did his best to make changes and get us in. When we went to room we were assigned it was dirty. Went back down to front desk agent and when I told him what happened he was genuinely apologetic. He then upgraded our... More 

Helpful?
Thank Maritza C
1 review
Reviewed 18 May 2016

Priced at a little over $100 stayed a night to visit with sister who was in town on vacation. Room was clean and acceptable. Security on the other hand not so good. Came out to car to remove luggage when approached by a emotionally distraught man who had a sob story about running out of gas and daughter killed in... More 

Helpful?
Thank Al J
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites MetroCentre, responded to this review

Dear Al J, Thank you so much for taking the time to leave us your feedback. We are delighted to heart hat you found our property nice and clean. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel and Suites Palm Beach The Holiday Inn Express Hotel & Suites West Palm Beach Metrocentre is the perfect place to go on vacation, as you can enjoy the many attractions of Palm Beach. Our comfortable hotel is conveniently located right off I-95 and is just ten minutes from the Palm Beach International Airport (PBI). If you're in Palm Beach for business, the Palm Beach County Convention Center is only five miles from our accommodations, and the South Florida Fairgrounds are just ten minutes away. You'll also be near the Port of Palm Beach, Metrocentre Corporate Park and Pratt & Whitney. West Palm Beach offers many different attractions for vacationers. You can hit the links by getting in a game of golf at PGA National Resort. Rapids Water Park, located two miles from our West Palm Beach hotel, is home to the biggest water slide in Florida. City Place and Worth Avenue, also located just ten minutes from our hotel, provide premium shopping for those who want to stay inside. Additionally, you can enjoy a day at the beach by driving to one of our local beaches. After a day of sightseeing, return to our fabulous West Palm Beach hotel and enjoy choice amenities like free high-speed Internet access. You can keep up your daily routine by taking advantage of our Fitness Center and outdoor pool. Stay Smart with our West Palm Beach hotel deals. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites MetroCentre

Address: 2485 Metrocentre Blvd, West Palm Beach, FL 33407-3151
Region: United States > Florida > West Palm Beach
Price Range: RM536 - RM1,028 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites MetroCentre 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Metrocentre
West Palm Beach Holiday Inn
Holiday Inn Express Metrocentre
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites MetroCentre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor was quiet and has the laundry in the hall.”
 of 5 bubbles normanm505, 24 Aug 2016 | Read review
“Chose a room at another hotel.”
 of 5 bubbles nickcH5362XG, 25 Jun 2016 | Read review
“We were on the third floor. The elevator worked well.”
 of 5 bubbles SueinSalem, 28 Jan 2016 | Read review
“Third floor is best for quiet”
 of 5 bubbles DavidB19922014, 22 Jan 2016 | Read review
“Ask for quiet room away from traffic”
 of 5 bubbles sesshi101, 15 Jan 2016 | Read review
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