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Extended Stay America - West Palm Beach - Northpoint Corporate Park

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.
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Property amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Wheelchair Access
Breakfast included
Laundry Service
Self-Serve Laundry
Outdoor pool
Golf Course
Non-Smoking Hotel
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Room features
Kitchenette
Non-Smoking Rooms
Air Conditioning
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Charming
Quiet
HOTEL CLASS
Hotel links
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Location
Full view
Contact
700 Northpoint Pkwy, West Palm Beach, FL 33407-1938
Getting there
West Palm Beach Intl Airport9 km
Ft. Lauderdale Intl Airport77 km
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Reviews & more
70Reviews
29Photos
1Q+A
14Room tips
Traveller rating
  • 37
  • 8
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  • 9
  • 11
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  • English
Show reviews that mention
I'm not sure who is writing the positive reviews but there are numerous empty Wal-Mart shopping carts left on the property. The clientele do not look like travelers. The property is not clean.
Stay far away from here.
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Response from 00esa, Manager at Extended Stay America - West Palm Beach - Northpoint Corporate Park
Responded 2 weeks ago
We are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
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I was charged a $250 fine for a room that i didnt smoke in after check out. I noticed the charge on my online banking statement. Upon calling and letting the front desk and supervisor know it was some type of error im a non smoker didnt have any guests with me and dont know how t
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Response from 00esa, Manager at Extended Stay America - West Palm Beach - Northpoint Corporate Park
Responded 2 weeks ago
Thank you for being our guest and for taking time to leave feedback. We apologize for the unpleasant experience. We do adhere to a strict 'no smoking' policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We take guest feedback very seriously. Please do not hesitate to contact our general manager directly if you would like to discuss this matter in more detail. Thank you for being our guest, and we hope you will consider staying with us again. Hotel Management
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Checking in was quick and the tall young man was friendly. All staff encounters were pleasant.

The first room had a queen bed and pull-out sofa. Handicap accessible. It was clean, very spacious and comfortable.

BOTH ROOMS: The TV was small and the channel lineup was too small
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Response from 00esa, Manager at Extended Stay America - West Palm Beach - Northpoint Corporate Park
Responded 11 Oct 2018
Thank you for being our guest. It’s a pleasure to know you had a pleasant stay with us and enjoyed your spacious suites. However, we are sorry if you had any inconvenience. We appreciate your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
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Would not recommend. I rented a room for 2 nights. They gave me a room on the first floor and the window did not lock. The Neighborhood was not the best. I asked for another room the front desk clerk was rude and said if he could find another room I could move but if not too bad.
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Response from 00esa, Manager at Extended Stay America - West Palm Beach - Northpoint Corporate Park
Responded 5 Sep 2018
Tim, please accept our apologies as well every assurance we will be working to address the concerns outlined in your review. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
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This is the worst place I've ever stayed,I have a family of six we received 4 towels 2 hand towels and 2 wash cloths they only do house keeping once a week they have this weak
coffee bar it's not very kid friendly the staff is very unconcerned I haven't seen a manager since I'v
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Response from 00esa, Manager at Extended Stay America - West Palm Beach - Northpoint Corporate Park
Responded 2 Sep 2018
Thanks for choosing us. We offer our sincere apologies for the poor service you received from our associates. Also, we are sorry you didn't like our housekeeping policy. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these issues from happening again. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining
Photo provided by managementExtended Stay America - West Palm Beach - Northpoint Corporate Park
Studio Suite - 1 Queen Bed
Photo provided by managementExtended Stay America - West Palm Beach - Northpoint Corporate Park
Studio Suite - 1 Queen Bed
Photo provided by managementExtended Stay America - West Palm Beach - Northpoint Corporate Park
Studio Suite - 1 Queen Bed
Photo provided by managementExtended Stay America - West Palm Beach - Northpoint Corporate Park
Studio Suite - 1 Queen Bed
Photo provided by managementExtended Stay America - West Palm Beach - Northpoint Corporate Park
Studio Suite - 1 Queen Bed
Previous
Is the pool heated in "winter" months (December-March)?
"3rd Floor best place for quiet rooms"
"Corner rooms have windows on 2 sides"
"We were on ground floor and had noisy people above us."
"pick another hotel"
"Stay in double beds room if you have a family with you."
Previous
PRICE RANGE
US$111 - US$243 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay deluxe hotel west palm beachextended stay west palm beachwest palm beach extended stay
FORMERLY KNOWN AS
Extended Stay Deluxe
LOCATION
United StatesFloridaWest Palm Beach
NUMBER OF ROOMS
73
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