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Residence Inn West Palm Beach Downtown/CityPlace Area

207 reviews
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Traveller (74)
Room & Suite (35)
Dining (6)
Overview
  • Excellent68%
  • Very good27%
  • Average3%
  • Poor0%
  • Terrible2%
Travellers talk about
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Residence Inn West Palm Beach Downtown/CityPlace Area
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (207)Write a Review
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6
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All reviewsgreat locationpublix supermarketlifestyle centergreat bars and restaurantsper daynewly built hotellarge living roommarriott platinumdecent gymfew minutes walkfull kitchenwalking distance to cityvalet parking istrain noisewashers and dryerskitchen areaclematis street
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1 - 5 of 187 reviews
Reviewed 1 week ago

Immaculate, comfortable, friendly and courteous staff. The hotel is located steps away from the Cityplace shopping/dining/entertainment district and a short walk from Clematis Street where there are more restaurants, bars, etc. Very convenient to everything. Only about a 10 minute easy drive to the airport...More

Thank nucenturion
Response from Patricia M, Guest Relations Manager at Residence Inn West Palm Beach Downtown/CityPlace AreaResponded 1 week ago

Thank you for sharing this lovely review with us! We're delighted to hear you enjoyed your stay and found our location convenient for your shopping and entertainment needs. We are also happy to hear that our staff delivered on our promise of exceptional customer service,...More

Reviewed 2 weeks ago

My wife and I recently stayed at this hotel from January 27 - January 30. The hotel met all of our needs and then some. We were in town to celebrate my wife's Grandfather's 90th birthday. The hotel accommodated us in every way. What stood...More

Thank DocThurm
Response from Patricia M, Guest Relations Manager at Residence Inn West Palm Beach Downtown/CityPlace AreaResponded 2 weeks ago

Thank you for sharing this lovely review with us! We're delighted to hear you enjoyed your stay and that our staff took excellent care of you. We pride ourselves on exceptional hospitality, so we are pleased to know we delivered on this promise. Should your...More

Reviewed 3 weeks ago

This is a good hotel to stay if one wishes to go shopping, cafe's and restaurants, as there are many restaurants and coffee shops to choose from. This hotel is centrally located. This hotel has a separate valet parking fee, which should be included in...More

Thank Dzovig A
Response from Patricia M, Guest Relations Manager at Residence Inn West Palm Beach Downtown/CityPlace AreaResponded 3 weeks ago

Thank you for taking time out of your day to share your review. We're delighted that you loved our central location and spacious guest rooms. We're sorry to hear about your experience with our front desk team and our breakfast and we appreciate your valuable...More

Reviewed 4 weeks ago

Went for a three-day weekend getaway in the summer to snorkel, swim in the Atlantic and hang out at City Place (West Palm Beach) which is an upscale entertainment/lifestyle center in downtown West Palm Beach, Florida along South Rosemary Avenue. Besides shops and restaurants they...More

Thank rockdrums
Response from Patricia M, Guest Relations Manager at Residence Inn West Palm Beach Downtown/CityPlace AreaResponded 4 weeks ago

Thank you for the wonderful review! We're happy to hear you enjoyed your stay with us and were able to take advantage of our great location. We hope to welcome you back again on your next visit!

Reviewed 4 weeks ago via mobile

My wife and I recently spent 3 nights at this property. The Front Office staff was very welcoming and friendly, the room was very well appointed with a small kitchenette. We had the top floor with great views. Their breakfast was excellent. Overall a good...More

Thank 52Chaturvedi
Response from Patricia M, Guest Relations Manager at Residence Inn West Palm Beach Downtown/CityPlace AreaResponded 4 weeks ago

We're thrilled to hear that! Thanks for taking the time to submit this review. We hope to welcome you again in the future.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$198 - US$504 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$198 - US$504 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (74)
Room & Suite (35)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
iluvsweets
18 August 2016|
AnswerShow all 7 answers
Response from Vicky V | Property representative |
Thank you for your question. Our pool area has a large sitting and depending on the time of the week or if it is a major holiday it can determine the level of occupancy. We suggest early morning or later in the evening to... More
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Votes
sneadAtlanta
3 February 2016|
AnswerShow all 5 answers
Response from EHON1234 | Reviewed this property |
Uber1
0
Votes
allis0n1010
23 November 2015|
AnswerShow all 5 answers
Response from tmalone | Reviewed this property |
No valet during summer months, so parking was free in gated parking lot. Filled up quickly. Assuming there would be a charge during peak season....(?)...when valet is available.
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123
Room Tips
"The Front Desk staff needs training in being professional with the guests..."
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"Add extra time for valet if you are on business"
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"Highest floor had no traffic noise and very high / spacious ceiling."
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"Ask for room away from nearby train line which could be quite noisy."
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