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DoubleTree by Hilton Hotel West Palm Beach Airport

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DoubleTree by Hilton Hotel West Palm Beach Airport
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919 Reviews from our TripAdvisor Community

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New York City, New York
Reviewed 2 days ago NEW

My stay was great! The rooms are very clean and the staff is very welcoming. We had the honors floor and it was beautiful, I loved the room! I felt very comfortable and will definitely be returning for a future stay!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Q2479UAfrancescac
New York City, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 29 December 2016

I was totally satisfied with my stay at the Double Tree Hilton in West Palm Beach, Florida. The room was beautiful, clean, newly renovated and quite large. The staff were extremely accommodating, friendly and responsive. The lobby, grounds, gymnasium, pool area and restaurant were fantastic! The free shuttle service to and from the airport and City Place was a great...

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Helpful?
2Thank preciousness22
About Hotel's Favourite Review
Don D, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Dear preciousness22, The team and I really truly appreciate you taking the time out of your busy week to fill out this Trip Advisor survey. It is nice to hear that our hard work is paying off with the cleanliness of our hotel, our new renovation and our accommodating staff. We look forward to seeing you back at the hotel...

Cooper City, Florida
Reviewed 2 weeks ago

Stayed in the room. After check out we left a duffel type bag of clothes and dance costumes in the room. Hotel did not bother to call and let us know, prompting us to make 2 phone calls to get someone to finally find the bag. Then had to drive 100 mile round trip to pick up, when if notified...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ken K
DoubletreeWPBAirport, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Hello Ken K, Thank you for taking the time and letting us know your feedback from your recent stay. I am sorry to hear we did not reach out to you regarding your belongings you left after your departure. I will be sure to discuss it with our staff so we can improve our service so it does not happen...

A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

What a wonderful staff. We had to check in earlier than allowed and they fully accommodated us.Estessi Kayon was extremely friendly and helpful as rest of front desk staff also. Rooms extremely clean and very comfortable as they did give us a upgrade to our surprise.

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Helpful?
Thank A TripAdvisor Member
DoubletreeWPBAirport, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Hello - Thank you for your positive feedback! It is always nice to hear when a guest has a great stay. I will be sure to share your comments with the staff. Thank you for staying with us and we look forward to seeing you again in the future. Have a nice weekend! Cheers, Stacy Hamlin

Miami Lakes, Florida
Reviewed 2 weeks ago

Staff was amazing, great service, from check in to check out!!! Stopped at the bar/restaurant after checking in, ordered the turkey club sandwich, which was very good. The wings are delicious. I would highly recommend them.

Review collected in partnership with DoubleTree by Hilton
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1Thank joel_feliz
DoubletreeWPBAirport, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Hello joel_feliz, I am glad you had the opportunity to eat at our Gecko's Restaurant where you received great service and food! We do have some tasty food and open for breakfast, lunch and dinner. I will be sure to share your experience with our staff and thank you for taking the time out of your busy day to review...

bel air , md, United States
Reviewed 3 weeks ago

Service was very good - rooms were very good , we had a room on the side of the building that borders Interstate 95 , so we heard more road noise than anticipated. Most likely would return , but would request a different room.

Review collected in partnership with DoubleTree by Hilton
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Thank scottmX8928XB
DoubletreeWPBAirport, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Hello ScottmX8928XB, We are in receipt of your comments regarding your most recent stay at the Doubletree by Hilton in West Palm Beach. We are very appreciative of your kind remarks about the quality of your stay. The employees and staff are committed to exceeding all of our Guests’ expectations and are always very pleased when a Guest lets us...

Edinburgh, United Kingdom
Reviewed 4 weeks ago

My room was just shy of $300 a night. For this rate I would expect better lodgings but I had to accept it due to demand in the local area. However when you have to pay so much it is exceptionally poor that there was no hot water when taking a shower after a hard days work. I had to...

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Helpful?
Thank scotsman1978
DoubletreeWPBAirport, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Hello Scotsman1978, On behalf of all the Employees and Staff at the Doubletree by Hilton WPB Airport. I would like to apologize for our inability to exceed your expectations during your recent stay. We continually strive to ensure all our Guests receive superior service and a quality stay, and take, very seriously, any time we fail to meet those expectations....

Palm Beach FLA, United States
Reviewed 4 weeks ago

HVAC systems are dated, loud, inefficient, so if you expect a good nights sleep, probably not the place for you. If you are paying an above average price per night, keep looking, you can do better. Very Nice staff, Food was good, (Breakfast Buffet $11,) most dinners $15~25 each...advertised food and beverage items they were "out of", disappointing since we...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank markpE9707XL
DoubletreeWPBAirport, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Hello MarkpE9707XL, On behalf of all the Employees and Staff of the Doubletree by Hilton WPB Airport. I would like to apologize for our inability to exceed your expectations during your recent stay. We continually strive to ensure all our Guests receive superior service and a quality stay, and take, very seriously, any time we fail to meet those expectations....

Charleston, West Virginia
Reviewed 4 weeks ago

Stayed several days related to business. Hotel staff was very friendly and helpful. Front desk staff very accommodating and went out of their way to help - including shipping out box and making multiple copies. Hotel has limited larger meeting rooms, but stayed in an Executive Suite, which allowed small meetings - excellent professional floor plan of suite that was...

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Helpful?
Thank LisaLWV
DoubletreeWPBAirport, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Hello LisaLWV, Thank you so much for positive review! We are happy to hear you were able to use all the amenities in the hotel. We do offer a shuttle to City Place if it works better for you so you do not have to park. The shuttle departs every hour on the 45 and arrives in about 5 minutes....

Alpharetta, Georgia, United States
Reviewed 4 weeks ago

This hotel is very close to the action of downtown and is literally about 5 minute drive to the airport. Check in was a breeze. We had a junior suite - which was pretty large with a separate living and sleeping area - 2 TVs, a fridge, and a sink - the only con is that the bathroom is very...

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Helpful?
Thank Shanker B
DoubletreeWPBAirport, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review

Hello Shanker B, Thank you for taking the time and filling out a review! It's sounds like you had a wonderful trip! You are right we are super close to the downtown area, we have tasty food and great service. Thank you for your review and we hope to see you again in the future. Cheers, Stacy Hamlin

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree Hotel West Palm Beach - Airport, centrally located just off of I-95 and Okeechobee Blvd. In West Palm Beach, is less than a mile from Palm Beach International Airport (PBI) and fabulous City Place, one of south Florida's most popular downtown destinations. For our guests' convenience, our full-service West Palm Beach, Florida hotel offers shuttle service to and from the Airport, as well as the many dining and entertainment venues of City Place.The Doubletree West Palm Beach, FL hotel offers understated elegance and tastefully-appointed guest rooms and suites that boast a long list of guest amenities, generous work surfaces, luxurious Sweet Dreams Beds, and complimentary wireless high-speed internet access. Order freshly prepared meals in-room or enjoy casual dining at Gecko's Restaurant, serving breakfast, lunch and dinner daily. Don't miss happy hour at Gecko's Lounge, or stop by for a nightcap after catching a movie or concert. Our airport hotel in West Palm Beach offers amenities like a heated outdoor pool in a lush, private courtyard and a well-equipped Fitness Center. Jogging paths, lakes and parks are all nearby.For the business traveler, our hotel in West Palm Beach, Florida provides a perfect Palm Beach County location surrounded by corporate campuses and Fortune 500 companies as well as easy access to Tri-Rail and all major arteries connecting south Florida metro areas. Stay connected with complimentary HSIA availability throughout the hotel and productive with our Business Center services. For groups, seminars, business or social functions, the Doubletree West Palm Beach Airport Hotel has modern ballroom and boardroom space that is perfect for your small meeting requirements. Valid photo ID and credit card required at check in. ... more   less 

Additional Information about DoubleTree by Hilton Hotel West Palm Beach Airport

Address: 1808 S. Australian Avenue, West Palm Beach, FL 33409
Region: United States > Florida > West Palm Beach
Price Range: RM483 - RM1,440 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel West Palm Beach Airport 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Doubletree West Palm Beach
West Palm Beach Doubletree
Hotel Style:
#7 Family Hotel in West Palm Beach
#9 Romantic Hotel in West Palm Beach
#12 Business Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel West Palm Beach Airport staff and other travellers.
16 questions
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Questions? Get answers from DoubleTree by Hilton Hotel West Palm Beach Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room not on the highway side of the hotel.”
 of 5 bubbles LisaLWV, 21 Feb 2017 | Read review
“"Mini Suites" are great.”
 of 5 bubbles M0rtS, 14 Feb 2017 | Read review
“Ask for a room on side opposite the highway!”
 of 5 bubbles nicebirdgallo, 30 Jan 2017 | Read review
“The two bedroom suites are double beds not queens. I was with a friend so sharing a king bed was much better!”
 of 5 bubbles 727StephanieC, 18 Jan 2017 | Read review
“I enjoyed first floor”
 of 5 bubbles ChanO_12, 17 Jan 2017 | Read review
5 of 5