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Hilton West Palm Beach

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Traveller (303)
Room & Suite (262)
Pool & Beach (112)
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Overview
  • Excellent70%
  • Very good18%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“pool party”(41 reviews)
“the galley”(22 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton West Palm Beach
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton West Palm Beach
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,057)
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1,002 results
Traveller rating
685
178
76
33
30
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Time of year
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685
178
76
33
30
Show reviews that mention
All reviewspool partyconvention centerthe galleymanor restaurantbeautiful hotelvalet servicecity viewpool viewfire pitwest palmdirectly across the streetgreat pool areashopping and restaurantsloved this hotelper dayeach morningfront desk staff
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1 - 5 of 1,002 reviews
Reviewed today via mobile

We stayed for one night. We had arrived earlier than usual check in time (long flight from London to Newark then Newark to pbi) and VERY much appreciated the early check in. Thank you! We were collected by the complimentary shuttle from pbi (after a...More

Thank Keduc
Hotel's Favourite
Reviewed 22 March 2018

We came to WPB to attend some Spring Training games. We stayed in a Jr. Suite on the 7th floor. It was immaculate and we enjoyed having a nice sized sitting area to relax and read or watch tv. The housekeeping staff was outstanding! Absolutely...More

2  Thank Bonnie N
Response from John L P, General Manager at Hilton West Palm BeachResponded 23 March 2018

Hello Bonnie N, Thank you for your awesome review! I am sorry you had to cut your stay with us short due to a snow storm, but I am happy to hear that you enjoyed your time with us. I will be certain to share...More

Reviewed 4 days ago

Spent the whole evening of the checkin fixing service and maintenance issues. no one checks for flickering lights etc. Hotel was cheap with the coffee, spring water. And valet parking was super expensive and super slow. A mystery to me how the hotel can have...More

Review collected in partnership with Hilton Hotels & Resorts
Thank ykarlson
Response from John L P, General Manager at Hilton West Palm BeachResponded 3 days ago

Hello ykarlson, Thank you for your review. I am saddened to hear that we did not exceed expectations, and that you did not receive the exemplary service I know we are capable of. We are always working to ensure that all guests receive great service,...More

Reviewed 5 days ago via mobile

We had a wonderful meal served by the nicest waitstaff at the Galley in the West Palm Beach Hilton. Caleb Bradbury cooked both my steak and my future daughter in laws steak to perfection. Everyone was so friendly, from the valet to the waiters. Will...More

Thank Vicki D
Response from John L P, General Manager at Hilton West Palm BeachResponded 3 days ago

Hello Vicki D, Thank you for your awesome review! Caleb is a fantastic chef and we are fortunately that he is a part of the Hilton West Palm Beach. We hope to see you and your family back with us in the near future. John...More

Reviewed 5 days ago

Wonderful stay and very easy to get around without a car. Loved the pool/hot tub. Extremely helpful staff, very clean rooms. I asked to be moved to a room with a tub and was upgraded quickly and efficiently at no charge. Didn't encounter one staff...More

Review collected in partnership with Hilton Hotels & Resorts
Thank ursalilah
Response from John L P, General Manager at Hilton West Palm BeachResponded 3 days ago

Hello ursalilah, Thank you for your great review! I would have to agree with you that a car is not always necessary when staying with us. We are located within walking distance of plenty of shops and restaurants. I am glad to hear that you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Internet
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$135 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$135 - US$293 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (303)
Room & Suite (262)
Pool & Beach (112)
Dining (37)
Amenities (18)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Norsketech
23 March 2018|
AnswerShow all 3 answers
Response from Diane S | Reviewed this property |
I also didn’t get the impression the pool was open to the public
0
Votes
Kelly B
4 March 2018|
Answer
Response from SamIssa | Reviewed this property |
The closest beach, is on Palm Beach island. There are no restrooms there, and if I remember correctly no chairs too and you have to pay for parking. If you go a little north to singer island or Juno beach, you’d have free... More
1
Vote
BevAnn30
3 January 2018|
AnswerShow all 6 answers
Response from Ron C |
During peak times they run almost continuously, but you can always call to get a schedule pickup. I would call even during peak times in case 15 other people are coming in at the same time.
1
Vote
Room Tips
"Central views on our higher floor were nice."
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"I had a great experince with my room but wouldn't know what to suggest."
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"1232 offers a great city view with sea glimpses"
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"Pool view is the way to go! We switched from the view of the giant cemetery to the view of the pool. Skip..."
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