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Residence Inn West Palm Beach

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Residence Inn West Palm Beach
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144 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Bordeaux, France
Reviewed 26 February 2016 via mobile

The major winning advantage here is the calm. The rooms are well insulated from each other. The staff is very friendly. The front reception people actually listen. I mentioned once that my daughter was allergic to their green freshener spray and that information got to the cleaning ladies. All equipment works as expected, although the gym is somewhat disappointing. Wonderfully...

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Thank BDX_NYC
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for taking the time to share your feedback. I can't wait to share your wonderful comments with our staff so they know what a great job they did taking care of your family. We hope to see you again soon and wish you safe travels back home.

Cape Cod
Reviewed 13 February 2016 via mobile

Stayed here during a one night visit to WPB. Can't say enough about the wonderful people who run this hotel. Pleasant, accomodating, professional, welcoming. Great pool area with gas grille. Spotless rooms. Left my fitbit watch at the pool and staff worked overtime trying to help me find it! (Maria in housekeeping, ?Dan Manager) They found it too! Can't wait...

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Thank maeziet
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for your kind words about your recent stay at the Residence Inn West Palm Beach. We always do our best to make every guests stay a pleasant one and I am delighted to hear that our staff was able to accomplish this once again. I will make sure to share your review at our next staff...

New York
Reviewed 12 February 2016

We stayed at the Residence Inn for 3 months at the end of 2015. The greatest asset of this property is the staff. Everyone is so kind, accommodating, cheerful and always willing to help and find solutions. Dan, the general manager went out of his way to assist us in any request. You can feel he genuinely cares about people...

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Thank Dan_and_Annie
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello Dan_and_Annie, Let me say that the pleasure was all ours and we are all glad to have met you guys and have you as our guests. We wish you all the best and hope your travels bring you our way again in the future. Take care from your friends in West Palm Beach!

Philadelphia, Pennsylvania
Reviewed 9 February 2016

I was in town for 2 days on business. This hotel was close to where I had to work. Residence inn have nice large rooms with kitchen and living room and 2 TVs. This is nice. The typical hotel chain breakfast comes with your stay, but it was not much to speak of. The staff were very nice. Desk staff...

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Thank iwanttowineveryday
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for taking the time to write about your recent stay. I am delighted that our hotel was able to meet your needs and that our staff was friendly and welcoming as this is what we strive for every time. We hope to see you again soon. Have a great day.

Reviewed 2 February 2016 via mobile

I have to agree the hotel could use a little update, but overall we had a very nice stay. The front desk woman who greeted us when we checked in was really fabulous. The rooms were nice, she even upgraded us to a two bedroom suite. In comparison to other residents in this I've stayed in I wouldn't say this...

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Thank Traveler_Gurly
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you for taking the time to share your wonderful comments about your recent stay. It was our pleasure to provide you with clean and comfortable accommodations and I will personally share your feedback with our staff so they know what a great job they all did. Please come and see us again soon!

Springfield, Massachusetts
Reviewed 14 January 2016

My husband and I spent a week here over the Christmas holiday. The location is great, accessible to I-95, near the Palm Beach Outlet Center, and many golf courses and other attractions. The one-bedroom suite has sufficient storage, a full kitchen so that simple meals can be prepared,and a very adequate breakfast that is included in the price. In addition,...

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Thank andrewkyle
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Good afternoon andrewkyle and thank you for your wonderful review about the recent stay. We strive to meet all of our guests needs and I am personally delighted to be able to share this review with the staff. Please come and see us again if you plans bring you to West Palm Beach and have a great 2016!

Albany, Georgia
Reviewed 1 January 2016

Rooms are worn out...Hallways and Elevators have a musty old moldy smell to them...Staff is nice and helpful, but you can tell this hotel is in need of a upgrade...You can see the wear and tear of many travelers here...Parking lot is also kind of small and not set up for many people or anyone with a trailer...Not a place...

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1Thank 19KingFifty84
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Thank you so much for taking the time to write about your recent stay at the Residence Inn West Palm Beach. I am delighted to hear that our staff was nice and friendly and will make sure to share that with them during our next meeting. I will also be addressing your comments with regards to the property with the...

North Fort Myers, Florida
Reviewed 18 December 2015

I'm a Marriott Gold level customer. I share that to show that I've been to enough Marriott properties to know when they are good and when they are not. I arrived early and was happy to hear they had a room for me. I had already checked in on line, and had requested a 1st. floor room, however what they...

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1Thank PeterV54301
Fort Lauderdale, Florida
Reviewed 15 December 2015

Highly recommend this venue. A couple of weeks ago we stayed at the Homewood Suites directly next door and were very dissatisfied with the condition of the place, the smaller room, absence of a cook top.... this Residence Inn had it all, plus it was a two room suite. Only 3 floors so there wasn't a huge crowd jockeying for...

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Thank Dave M
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Good day Dave M and thank you for taking the time to comment about your stay! We are all very delighted to hear that our hotel was a perfect fit for you and will share your review with the staff to ensure they always are aware of what a great job they do. Please join us again soon and have...

Northport, New York
Reviewed 12 December 2015

this place is in great need of a clean up. It is small, the carpets are very dirty, the furnture is old, it smells, dead worms in the room. The fireplace is broken. The pool is small, only 6 chairs. It is an awful area that is not safe to leave the property. The price was way more than it...

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1Thank cathie2014
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Good day cathie2014 and thank you for writing about your recent stay at the Residence Inn West Palm Beach. I am delighted to hear that the staff was friendly and service was great but a bit disappointed with the concerns you expressed. Rest assured that I will be reviewing each of your comments with our property managers to ensure these...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn West Palm Beach

Address: 2461 Metrocentre Blvd, West Palm Beach, FL 33407
Region: United States > Florida > West Palm Beach
Price Range: RM585 - RM836 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn West Palm Beach 3*
Number of rooms: 78
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Also Known As:
Residence Inn West Palm Beach Hotel West Palm Beach
West Palm Beach Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn West Palm Beach staff and other travellers.
4 questions
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Naples, Florida
Sanibel Island, Florida
over a year ago
Longview, Texas
over a year ago
Alpharetta, Georgia
over a year ago

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Questions? Get answers from Residence Inn West Palm Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“short stay studio quite nice”
threesecons, 15 Sep 2016 | Read review
“1st floor rear was quiet, near parking and spot to walk the dog”
billtaichi, 26 Jul 2016 | Read review
“Turn down the AC!”
michaelj79, 10 Jul 2016 | Read review
“Request an upgrade to a 2-bedroom suite if available. It's extremely spacious!”
718RichardP, 20 May 2016 | Read review
“If you are sensitive to noises, avoid first floor rooms nearby the entry door”
HArismendi, 28 Apr 2016 | Read review
5 of 5