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West Palm Beach Marriott

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West Palm Beach Marriott
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643 Reviews from our TripAdvisor Community

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Showing 608: English reviews
toronto
Reviewed 12 January 2015 via mobile

We stayed here for 1 week after deciding to checkout of Hilton Garden Inn West Palm Beach airport(see review). It feels like coming home. The rooms are beautiful, spacious and clean. There is a safe and mini fridge in the rooms. The staff are very professional, very cheerful and friendly. We used the shuttle service to city place daily as...

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Helpful?
1Thank Zysli
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear soccermom14, Thank you very much for your review. We are so glad that you consider us one of your homes. We strive to grant you an incredible experience and it looks like we have succeeded. We look foward to hosting you once again in the near future. Warmest Regards, Wesley M

Toronto
Reviewed 11 January 2015

I was sent to this hotel by the Courtyard, where I had a reservation but for some reason there was no room for me when I arrived. Although I arrived at 4:30 a.m., the front desk staff could not have been friendlier and more accommodating. They gladly provided me with a 3 p.m. check-out because of the awful hour at...

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Helpful?
Thank GoGetter0719
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear GoGetter0719, Thank you so much for your review. We are so glad that we were able to accomodate you that morning and grant you a late checkout. Even though your time was short with us, it looks like you took the time to enjoy the amenities the hotel has to offer. Our staff and I look foward to hosting...

Texas USA
Reviewed 8 January 2015

The hotel is recently renovated but to be honest I could not tell. The bathrooms do not have any ventilation which is a bummer since it can get so humid! Still, the beds were comfortable and the room was cleanly kept. The staff were over-the-top nice and wonderful. They arranged for a shuttle so we could go to the beach...

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Helpful?
Thank Seafan12
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear Seafan12, Thank you very much for your review. We will use your review in order to help us improve for future renovations. I am so glad you enjoyed the room, the staff service, and our complimentary shuttle. We hope you choose to return to our property in the near future. Warmest Regards, Wesley M

Birmingham, United Kingdom
Reviewed 6 January 2015

We're a family of four from England and stayed four nights from 25th December 2014. I found the staff very helpful, attentive and professional. Our room was very clean, beds comfortable, our rooms were serviced every day thoroughly. The Hotel itself was very nice, had a Wii in the foyer, which my 7 year old son loved! The highlight for...

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Helpful?
1Thank MassiJoy16
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear MassiJoy16, Thank you very much for your review. We are so glad you and your family enjoyed your stay with us. I will make sure to contact Rochelle personally and let her know how great she did, as shortly after the wedding, she took a promotion and moved to another property. We look foward to hosting you once again...

Toronto, Canada
Reviewed 5 January 2015

Although relatively centrally located (albeit walking can sometimes be challenging given proximity to the train), this is a relatively standard Marriott hotel with much of the same decor as other options in the vicinity. To be honest, there was nothing wrong with the hotel, albeit there were not any strong redeeming qualities, either. Request a room on a higher floor...

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Helpful?
Thank Chris B
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear Chris B, Thank you very much for your review. I am glad there is nothing wrong with the hotel but the fact that you weren't "Wowed!" is something we will definitally have to work on. We hope you choose to return to our property in the near future. Warmest Regards, Wesley M

Philadelphia, Pennsylvania
Reviewed 5 January 2015 via mobile

We stayed last week over the New Years Hoilday. The location is great, Very close to the shops, restaurants bars and beach. The rooms were clean and the staff was friendly. I would recommend this Hotel.

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Helpful?
1Thank Joe F
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear Joe F, Thank you very much for your review. We are so glad that you enjoyed your experience with us and would reccomend us. We look foward to hosting you once again in the near future. Warmest Regards, Wesley M

Des Moines, Iowa
Reviewed 4 January 2015

Stayed here for one night after a late flight into West Palm Beach. 2 minute drive from rental car location and it is very close to Kravis Events center and CityPlace mall. Standard Marriott room, requested high floor lake view room--placed on the 4th floor (out of 10 floors), and our view was mainly of a power station--if you looked...

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Helpful?
Thank DCYOUNG
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear DCYOUNG, Thank you very much for your review. I am so sorry we were unable to grant your requests for a higher floor lake view. It may be tough for us to grant your requests as we are back in our busy season but we will do our best. I would highly suggest contacting the hotel prior to your...

Bedford, New Hampshire
Reviewed 4 January 2015 via mobile

As far as full service Marriotts go, I would rate this one as average. I wrote "fading location" because the downtown seems to be gravitating more towards the new development in and around City Place. While City Place is only a short 10-15 minute walk from the hotel, a new Hyatt Place and a yet to be completed Hilton are...

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Helpful?
1Thank MrNeverHome
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear MrNeverHome, Thank you very much for your review and thank you very much for your loyalty. We are glad you enjoyed most of the amenities the hotel has to offer. My sincerest apologies regarding your coworkers housekeeping experience. Having a personal cellphone charged into a guests room is unacceptable. Regarding the rates during your stay, it is as you...

Charlotte, North Carolina
Reviewed 2 January 2015

stayed for 2 nights in late December. The rooms were nice, clean and beds were extremely comfortable. Staff was courteous and helpful. Would definitely stay here again. The only reason I didn't give it 5 stars is an employee arranged a taxi for us and not only did he charge more than 2x what he should have he only took...

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Helpful?
Thank Rockinmomab
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear Rockinmomab, Thank you very much for your review. We are very glad you enjoyed your stay with us. My sincerest apologies about the issues with the cab service. Uber might actually be a good service for us to use more often. I will bring this up with the management team. We hope you choose to return to our property...

Chicago, Illinois
Reviewed 2 January 2015 via mobile

This Marriott is conveniently located just west of the train station and a 10 minute walk to City Place shooing and restaurants and theater. Room was quiet, with a refrigerator and wi-fi included. No hidden charges. The van service picked me up at the train station, then later took me over to City Place and back. There is also a...

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Helpful?
1Thank Ace J
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear Ace J, Thank you very much for your review. We are so glad that you enjoyed your stay with us. It sure looks like you took advantage of some of the amenities the hotel has to offer. We look foward to hosting you once again in the near future. Warmest Regards, Wesley M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro Ten Zero One
Bistro Ten Zero One
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located near CityPlace, Kravis Center for Performing Arts, Cruzan Amphitheatre, Downtown West Palm, Palm Beach County Convention Center and Palm Beach International (PBI) Airport, our West Palm Beach hotel appeals to leisure and business travelers alike. Appreciate deluxe accommodations and unique amenities at our Marriott hotel in West Palm Beach, FL, including high-speed internet, complimentary airport shuttle. Self-parking available for an extra charge of $12 per day. Our lobby transformation will be completed in January 2017. Noise will be heard during daytime hours until November 30th, 2016. ... more   less 

Additional Information about West Palm Beach Marriott

Address: 1001 Okeechobee Blvd, West Palm Beach, FL 33401
Region: United States > Florida > West Palm Beach
Price Range: RM610 - RM1,836 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West Palm Beach Marriott 3.5*
Number of rooms: 352
Reservation Options:
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Also Known As:
Marriott West Palm Beach Hotel West Palm Beach
Hotel Style:
#6 Family Hotel in West Palm Beach
#11 Romantic Hotel in West Palm Beach
#11 Business Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from West Palm Beach Marriott staff and other travellers.
6 questions
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Questions? Get answers from West Palm Beach Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd number rooms face the water”
 of 5 bubbles harris4303, 13 Feb 2017 | Read review
“Ask for higher floor, West side rooms have sunset views”
 of 5 bubbles petrab89, 1 Feb 2017 | Read review
“Ask for queen or king size beds, or you may end up with a double bed!”
 of 5 bubbles fram60, 23 Jan 2017 | Read review
“Make sure you know all the hidden fees up front! $12 a day for parking, holding your credit card hostage until they release the hold on it.”
 of 5 bubbles TammyECensullo, 5 Dec 2016 | Read review
“Be sure to notice the parking charges”
 of 5 bubbles pangelo511, 14 Nov 2016 | Read review
5 of 5