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West Palm Beach Marriott

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647 Reviews from our TripAdvisor Community

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Showing 611: English reviews
Bedford, New Hampshire
Reviewed 4 January 2015 via mobile

As far as full service Marriotts go, I would rate this one as average. I wrote "fading location" because the downtown seems to be gravitating more towards the new development in and around City Place. While City Place is only a short 10-15 minute walk from the hotel, a new Hyatt Place and a yet to be completed Hilton are...

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Helpful?
1Thank MrNeverHome
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear MrNeverHome, Thank you very much for your review and thank you very much for your loyalty. We are glad you enjoyed most of the amenities the hotel has to offer. My sincerest apologies regarding your coworkers housekeeping experience. Having a personal cellphone charged into a guests room is unacceptable. Regarding the rates during your stay, it is as you...

Charlotte, North Carolina
Reviewed 2 January 2015

stayed for 2 nights in late December. The rooms were nice, clean and beds were extremely comfortable. Staff was courteous and helpful. Would definitely stay here again. The only reason I didn't give it 5 stars is an employee arranged a taxi for us and not only did he charge more than 2x what he should have he only took...

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Helpful?
Thank Rockinmomab
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear Rockinmomab, Thank you very much for your review. We are very glad you enjoyed your stay with us. My sincerest apologies about the issues with the cab service. Uber might actually be a good service for us to use more often. I will bring this up with the management team. We hope you choose to return to our property...

Chicago, Illinois
Reviewed 2 January 2015 via mobile

This Marriott is conveniently located just west of the train station and a 10 minute walk to City Place shooing and restaurants and theater. Room was quiet, with a refrigerator and wi-fi included. No hidden charges. The van service picked me up at the train station, then later took me over to City Place and back. There is also a...

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Helpful?
1Thank Ace J
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear Ace J, Thank you very much for your review. We are so glad that you enjoyed your stay with us. It sure looks like you took advantage of some of the amenities the hotel has to offer. We look foward to hosting you once again in the near future. Warmest Regards, Wesley M

Toronto, Canada
Reviewed 1 January 2015

The Marriott West Palm Beach has a great location close to all the sites and restaurants in West Palm Beach. The hotel staff is consistently friendly and helpful. This hotel is also closely situated to West Palm Beach Airport thus if you have an early departure you can quickly get to the airport. The Hotel is located next to the...

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Helpful?
Thank Farrillr
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear Farrillr, Thank you very much for your review. We are so glad that you enjoyed your experience with us and also enjoyed some of the amenities the hotel has to offer. We look foward to hosting you once again in the near future. Warmest Regards, Wesley M

North Potomac, Maryland, United States
Reviewed 1 January 2015 via mobile

After checking in and turning the AC on, we went to dinner. When we got back the room didn't feel very cool. We went to sleep assuming that it would get cool. Eventually I had to go down to the front desk (sometime after 11:30pm) because it was apparent that the AC was broken. The front desk gave me the...

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Helpful?
Thank David S
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear David S, Thank you very much for your review. We sincerely apologize for the incovenience of the AC not functioning in the room. I am glad we were able to make it right by moving you to another room close by while allowing you to keep the other room. We hope you choose to return in the near future....

Needham, MA
Reviewed 31 December 2014

I was in West Palm Beach for the marathon, and my charity running team stayed at the West Palm Beach Marriott. The hotel staff were very courteous and accommodating of our team. I am a gold Marriott Rewards member and the staff kept going out of their way to thank me for my loyalty to the Marriott, from putting us...

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Helpful?
Thank Karen B
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear Karen B, Thank you very much for your review. We are so glad that you enjoyed your experience with us. You were treated like celebrities because you are celebrities in our eyes. We look foward to hosting you again in the near future. Warmest Regards, Wesley M

Reviewed 30 December 2014 via mobile

We arrived about 1:00am after a long day of traveling and wanted a drink and something small to eat. The hotel bar was already closed (on a Saturday night), the room service was also finished, and there was Nothing in the minibar except 2 small bottles of water and coffee packages! There weren't any bathrobes or slippers, and the shower...

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Helpful?
Thank Ninodebalia
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear Ninodebalia, Thank you very much for your review. We are terribly sorry that we did not meet your expectations. We are currently working on some options for some late night snacks. We do have the bathrobes and slippers but they are available upon the guests request since we have a limited amount. We hope you choose to visit us...

Washington DC, District of Columbia
Reviewed 21 December 2014 via mobile

I visited the WPM Marriott in December and was greeted by a super-friendly and professional staff. The highlight of the visit was getting a chance to chat with Chef Rudy, who was carefully preparing omelettes in the Bistro. Rudy is one of those guys who really stand out and make the place (not to mention the omelettes!) better for him...

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Helpful?
Thank Hattrick56
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear Hattrick56, Thank you very much for your review. We are so glad you enjoyed our staff, including Chef Rudy. He is definitally known for his outstanding omelettes. We hope you choose to visit us once again in the near future. Warmest Regards, Wesley M

Milnthorpe, United Kingdom
Reviewed 15 December 2014

In town for the Music & Seafood Festival. Checked in early with no probs. Good welcome & assistance. Very pleasant room with good a view. Had a comfortable nights sleep. A well presented breakfast buffet with helpful chef and attentive a warm server. Would recommend and certainly will stay again. Prices tend to be on the high side so eating...

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Helpful?
Thank Rod B
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear Rod B, Thank you very much for your review. I am so glad you enjoyed your stay with us. Our goal is to make each and every experience a memorable one, and I hope we were able to provide that for you. We look foward to hosting you once again in the near future. Warmest Regards, Wesley M

Rochester, Minnesota
Reviewed 15 December 2014

We stayed here when going to a show a Kravis. Easy walk. Had a very comfortable stay and slept like logs. The Bistro restaurant in the hotel was very nice. More specifics: Hotel Evaluation Criteria MY HOT BUTTONS!!! -Internet connectivity and speed - Very good -Bedside tables on both sides - yes -Readily available electrical plugs for bedside (CPAP) -...

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Helpful?
1Thank Gwen G
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear Gwen G, Thank you very much for your review. You definitally put time into your reviews. We are so glad you enjoyed your stay with us and our amenities were to your satisfaction. We look foward to hosting you in the near future. Warmest Regards, Wesley M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro Ten Zero One
Bistro Ten Zero One
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located near CityPlace, Kravis Center for Performing Arts, Cruzan Amphitheatre, Downtown West Palm, Palm Beach County Convention Center and Palm Beach International (PBI) Airport, our West Palm Beach hotel appeals to leisure and business travelers alike. Appreciate deluxe accommodations and unique amenities at our Marriott hotel in West Palm Beach, FL, including high-speed internet, complimentary airport shuttle. Self-parking available for an extra charge of $12 per day. Our lobby transformation will be completed in January 2017. Noise will be heard during daytime hours until November 30th, 2016. ... more   less 

Additional Information about West Palm Beach Marriott

Address: 1001 Okeechobee Blvd, West Palm Beach, FL 33401
Region: United States > Florida > West Palm Beach
Price Range: RM604 - RM1,893 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West Palm Beach Marriott 3.5*
Number of rooms: 352
Reservation Options:
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Also Known As:
Marriott West Palm Beach Hotel West Palm Beach
Hotel Style:
#6 Family Hotel in West Palm Beach
#11 Business Hotel in West Palm Beach
#11 Romantic Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from West Palm Beach Marriott staff and other travellers.
6 questions
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Questions? Get answers from West Palm Beach Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely try to get a higher floor — seems those rooms are updated”
  • Standard king room
  • Standard king room (8th floor)
  • Standard king room (8th floor)
  • Standard king room (8th floor)
  • Standard king room — sliding shower door in some
  • Standard king room — vanity (bright lighting)
  • Standard king room (8th floor)
 of 5 bubbles laboot, 25 Feb 2017 | Read review
“Odd number rooms face the water”
 of 5 bubbles harris4303, 13 Feb 2017 | Read review
“Ask for higher floor, West side rooms have sunset views”
 of 5 bubbles petrab89, 1 Feb 2017 | Read review
“Ask for queen or king size beds, or you may end up with a double bed!”
 of 5 bubbles fram60, 23 Jan 2017 | Read review
“Make sure you know all the hidden fees up front! $12 a day for parking, holding your credit card hostage until they release the hold on it.”
 of 5 bubbles TammyECensullo, 5 Dec 2016 | Read review
5 of 5