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All reviewskids eat freeoutback steakhousefront deskred lobsternice clean hotelfree breakfastlego landthe hotel staffboston marketlegoland visitparking lothotel restaurantolive gardenexcellent hoteloutdoor poolgreat place to staybeds were comfortable
Hotel seemed newer and a good location, good bed etc. We did not eat there or use any of the other facilities , just slept and did business. Evening desk person great. easy reservation as a member. not much more to say, front desk person...More
Response from bwillard, General Manager at Holiday Inn Winter HavenResponded 2 weeks ago
I am glad that you enjoyed you time with us. I am sorry about your experience with our morning front desk agent. I will have a training session with her to make sure each and every guest gets treated as the wonderful guest that they...More
Reservation was made easy by being a Club Member and requesting a handicap room was a breeze. Check-in was easy as well; being met by Veronica and Susan. Both very friendly and delightful. We were in the area for a funeral and location was most...More
Thank Bo Lynn W
Response from bwillard, General Manager at Holiday Inn Winter HavenResponded 14 December 2017
Thank you for your kind words. I am sorry for the reason of your visit and hope your next visit will be for pleasure. I am a very blessed woman to have the team that I have, They always take such great care...More
I stayed here one night for business. The hotel is updated and clean. The rooms where very nice with minimal noise from outside and other rooms. The staff was very nice and helpful.
The hotel is located in the heart of Winter Haven and within...More
Thank Mike P
Response from bwillard, General Manager at Holiday Inn Winter HavenResponded 4 weeks ago
Thank you so much for choosing the Holiday Inn Winter Haven for your accommodation needs. I am sorry it was for business and didn't get to enjoy all the full places close by. We hope your next visit will be for pleasure.
Thank you for...More
Very clean and nice people. Breakfast buffet is very good but not free with your stay. $8.99. My husband's work arranged for 1 free breakfast a day. Restaurants close by, can walk to outback, red lobster and olive garden is right down the street. Hotel...More
Thank Michele M
Response from bwillard, General Manager at Holiday Inn Winter HavenResponded 19 January 2018
Thank you so much for taking the time out of your day to write a review of our hotel. I am very glad you enjoyed your stayed. We hope you will come back and visit again.
This was my first time at this hotel. Convienient to many resturants site back from the the main road which is a plus. But the early am (5am) garbage bin trucks in the rear parking lot of the next door Hampton Inn is a bit...More
2 Thank Loouis S
Response from bwillard, General Manager at Holiday Inn Winter HavenResponded 1 December 2017
Thank you so much for your review of our hotel. I am sorry the garbage truck disturbed you. I am wondering if you are talking about vagrants in our dumpster or the one for the Outback renovations? I want to make sure it is not...More
Response from bwillard | Property representative |
We do have adjoining rooms but we do not guarantee them for a couple reasons. 1. Due to one of the rooms may have someone in the room upon day of arrival. 2. our adjoining rooms one of them is a handicap room. So if we need... More
We do have adjoining rooms but we do not guarantee them for a couple reasons. 1. Due to one of the rooms may have someone in the room upon day of arrival. 2. our adjoining rooms one of them is a handicap room. So if we need it for a person needing that room, they get first priority. We do try to accommodate our guest request we just can't guarantee it.