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Holiday Inn Winter Haven

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Holiday Inn Winter Haven
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231 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Winter Haven, Florida
Reviewed 14 January 2017

The weekday breakfast is not very good. The scrambled eggs are not real and are out a carton and horrible. The weekend cook does use real eggs however. I get the breakfast for free and its almost to the point of buying breakfast somewhere else.

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Helpful?
Thank tomcleary27
bwillard, General Manager at Holiday Inn Winter Haven, responded to this review

Good Morning, Thank you for taking the time to write a review of our hotel. Good or bad I want to know how my guest feel. I am sorry you were unhappy with our breakfast buffet. I hope someone also shared with you that we have a menu as well you could have ordered from. If not I do apologize...

Naples
Reviewed 11 January 2017

We have stayed at this Holiday Inn numerous time and is a great hotel when in the area. The rooms are spotless and very well maintained each time we have stayed. If ever in the area it is the only place we stay. The hotel staff is very friendly and helpful.

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Helpful?
Thank NFlorida55
bwillard, General Manager at Holiday Inn Winter Haven, responded to this review

Thank you so much for taking the time to write a review of our hotel. I am so happy that you are also a return guest. I am a very blessed woman to have the team that I have. They take such great care of my hotel and make me very proud. We look forward to your next stay.

Port Charlotte FL
Reviewed 31 December 2016

We were going to Legoland and after I read most of the reviews we decided to stay here. I was pleasantly surprised at how nice the hotel was. Check in was a breeze and the rooms were very spacious. We had a King room and a room with 2 queens. The sofa opened up to another queen bed, as we...

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1Thank janej565
bwillard, General Manager at Holiday Inn Winter Haven, responded to this review

Thank you so much for your review, I am so glad you enjoyed your stay with us. We look forward to your next visit.

Fort Myers, Florida
Reviewed 13 December 2016 via mobile

Great hotel that accommodated myself and my family as well as my friends. We asked for adjoining rooms and got them! Really clean and complimentary breakfast was a great bonus. The only thing I didn't like was the distance to legoland. It's not close which isn't the hotels fault but trip advisor said it was close .. No big deal...

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Helpful?
Thank andistacey
bwillard, General Manager at Holiday Inn Winter Haven, responded to this review

Thank you so much for staying with us and writing such a nice review. We do look forward to your next visit!! Hope you have a Merry Christmas!!

Reviewed 25 November 2016 via mobile

Booked here because of the ratin7gs and the price. Nothing wrong, everything right. Yes I would recommend. Clean room, tv worked flawless. Bathroom well appointed and spotless. Air and heat worked well. Staff was helpful with directions.

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Helpful?
Thank Ken M
bwillard, General Manager at Holiday Inn Winter Haven, responded to this review

Thank you so much for your kind words. I hope you will come back and visit soon. Hope you had a wonderful Thanksgiving.

Chattanooga, Tennessee
Reviewed 17 November 2016

The facility is very nice but the housekeeping is poor. My room had 2 queen beds, TV, desk, fridge, no microwave, and a full-length mirror. While the room was nice, the tub had a ring around the middle of it, especially behind the shower curtain. It was just nasty. There was hair in one of the beds when I pulled...

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Helpful?
Thank ronilynn777
bwillard, General Manager at Holiday Inn Winter Haven, responded to this review

Thank you so much for taking the time to write a review. I am so sorry we disappointed you with the cleanliness of your room. I honestly can't explain what could have happened. Our rooms are normally extremely clean. Again I am so sorry we disappointed you. I do hope you will come back and see that our Housekeeping department...

Tallahassee, FL
Reviewed 9 November 2016

We stayed 2 nights in November -- off season -- With the price of the room, I thought they could have done better. The hotel and room was clean. Sure would have liked to have better lights in the bathroom. It's kind of hard to put makeup on in dim lighting. Had a mini-fridge, but no microwave in the room....

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Helpful?
Thank Megntally
bwillard, General Manager at Holiday Inn Winter Haven, responded to this review

Thank you so much for taking the time to write a review. I am so sorry we disappointed you during your stay. I don't know if you were offered to order off our menu, that might have been more to your liking. I do hope you will give us another try the next time you are in Winter Haven.

Reviewed 21 October 2016 via mobile

After the bismal service at what is supposedly a Hampton Inn owned by the same franchise, the Manager at the Holiday Inn tried to make things right. She was able to give us a reasonable rate and a clean room with plenty of space.

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1Thank Stephen G
Reviewed 19 October 2016

I've placed a lot of negative reviews of Holiday Inn and the Express hotels, but this isn't one of them. Everything from the front desk to the bathroom was very pleasant. Clean too. Internet is fast, nice pool, great ambiance as well. Our hotel did have a refrigerator, but no microwave. The location is kind of cramped where the physical...

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1Thank Wade H
bwillard, General Manager at Holiday Inn Winter Haven, responded to this review

Thank you so much for taking the time out of your day to write a review of my hotel. I am beyond happy for the wonderful things you said about my hotel and my team. We all hope you will come back for a visit. Thank you again and have a great day!!

Kingscliff, Australia
Reviewed 15 October 2016

Nice room & great staff in restaraunt & reception. Rooms are large and easy to accomodate 4 . Transfers to Legoland could be bellet and more frequent but I think thats a Legoland issue not the hotels.

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Helpful?
Thank Boracaybound
bwillard, General Manager at Holiday Inn Winter Haven, responded to this review

So glad you enjoyed your stay with us, I have an amazing team that takes such great care of my guest and my property. It means alot when I get to hear from my guest. I look forward to your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Central Florida Hotel in Winter Haven, FL Welcomes You Whether you visit Winter Haven for business or just to get away, the Holiday Inn Winter Haven is designed to be your personal retreat. We're located between Orlando and Tampa, and we can meet you in the middle. You'll find the finest in upscale services at our hotel in Winter Haven. You'll have room to work, relax and make the most of your day. Our hotel is near the Cypress Gardens Theme Park and popular area attractions. Our great location makes it easy to visit the Winter Haven Theater, Historic Bok Sanctuary, the Fantasy Flight Museum or the downtown antique district of Winter Haven. Lodging here is ideal for corporate guests. Our Winter Haven hotel's location is within 10 miles of State Farm, Polyglass USA and Packaging Corporation of America. Our 24-hour Business Center offers privacy, and there is free wireless Internet access in our guest rooms. Our Winter Haven hotel's upscale amenities let you maintain an exercise regimen in our sophisticated Fitness Center. You can take a dip in the pool or soak in the Florida sun. The Cafe Blu serves breakfast and nightly dinner specials, and we offer in-room dining for your convenience. Our hotel in Winter Haven is a Certified Member of My Florida Green Council, where, together, we can make a difference. At the Holiday Inn, you'll experience service provided by a caring staff. Relax, and enjoy our Winter Haven hotel. ... more   less 

Additional Information about Holiday Inn Winter Haven

Address: 200 Cypress Gardens Blvd, Winter Haven, FL 33880-4330
Region: United States > Florida > Central Florida > Winter Haven
Price Range: RM638 - RM864 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Winter Haven 3*
Number of rooms: 97
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Also Known As:
Holiday Inn Winter Haven Hotel Winter Haven
Winter Haven Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Winter Haven staff and other travellers.
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over a year ago
Louisville, Kentucky
8 months ago
Cherryville, North Carolina

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Questions? Get answers from Holiday Inn Winter Haven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“don't bother”
 of 5 bubbles jej302, 21 Jan 2017 | Read review
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 of 5 bubbles Amiga7, 16 Jan 2017 | Read review
“Make sure you're signed up to IHG points to get the best deal on this room. I got almost $25 per night because I am a member.”
 of 5 bubbles wadeh398, 18 Oct 2016 | Read review
“Eat onsite, dinners amazing and great price!!!”
 of 5 bubbles richardtT5963RH, 5 Aug 2016 | Read review
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 of 5 bubbles shaytread, 17 May 2016 | Read review
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