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Shergill Grand Hotel Conference Center Resort

CancelonUS$57*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$89*
US$57*
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US$71*
US$71*
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Shergill Grand Hotel Conference Center Resort
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276 Reviews from our TripAdvisor Community

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Showing 267: English reviews
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Davie
Reviewed 2 days ago NEWvia mobile

We checked in last night, just for the night to go to Legoland the next morning. So we go to our room and it smells like straight up MOLD! Ceiling tiles were moved around in the bathroom area with pipes exposed, there was Mold on the ceiling as well. My wife and son were thirsty so we went down to...

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Helpful?
Thank Eric S
manila
Reviewed 5 days ago NEW

Yes the title said it right. There were plenty of cockroaches inside the room. And there's a pubic hair on top of the telephone. Disgusting right. Breakfast was simple eggs and toast and the receptionist seemed not ready to help.

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Helpful?
Thank jaysonbernard
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

We are very sorry to hear that about the condition of your room. Please do note that your comments are very important to us, and we will be passing them to our management team for review. Thank you.

West Palm Beach, Florida
Reviewed 1 week ago via mobile

I'll agree the hotel rooms might need updating. But there's lots of amenities. There's an outdoor pool, a white sand volleyball court, a video game room and a restaurant on site. Inside the room there's a medium sized flat screen tv, a digital safe, one cup coffee maker, a small microwave, a mini fridge, a desk and a two chair...

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Helpful?
Thank Where-2-go-4-help
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you very much for your review of your stay at thr Shergill Grand Hotel. We are very happy to hear that you enjoyed your stay with us. We appreciate your detailed review and hope you will stay with us again on your next visit to the area. Thanks you!

Miami, Florida
Reviewed 3 weeks ago

The experience was horrible, we stayed only for one night, April 22 very noisy, loud music, people outside screaming. the room was not cleaned from previous guest, no towels to shower, when we called the front desk they told us that they didn't have any, hair all over the bathroom, the toilet didn't flush right, horrible smell in the room....

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Helpful?
Thank isbelbaez
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you for your review of your stay at the Shergill Grand Hotel. We are very sorry to hear you had a variety of problems during your stay. Our management team has been made aware of these issues and will be taking action to resolve them. Thank you,

Charleston
Reviewed 3 weeks ago

Experience was horrible. Wedding reception one night with loud music, cigarette smoke, beer bottle all over property. 2 guest in room next to me locked their selves on balcony. Started threatening to bust glass with chair in middle of night. Hotel personnel in my room trying to talk to the drunk man and woman. Hotel employee and myself with threatened...

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Helpful?
1Thank Pamela S
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you for your review of your stay at the Shergill Grand Hotel. We are very sorry to hear you had a variety of problems during your stay. Our management team has been made aware of these issues and will be taking action to resolve them. Thank you,

Reviewed 18 April 2017 via mobile

Stayed overnight while in town for work. It was a clean, nice room. Apparently the restaurant and bar are closed on Sunday's and mondays. The man at the desk was nice and printed some things off for me at no charge. Large Olympic size pool, hot tub out of order. Elevator smelled of cigarettes.

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Helpful?
Thank Amanda S
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you very much for your review of your stay at the Shergill Grand Hotel. We are very pleased to hear your stay was enjoyable. We have passed on the comments regarding our out of order amenities to our management team for review. We do hope you will stay with us again on your next visit to the area. Thank...

Homestead, Florida
Reviewed 13 April 2017 via mobile

The hotel needs a lot of upgrades like new carpet, the pool area needs to be cleaned and there is paint chipping throughout the hotel. Our room smelled nasty and the water from the showers and sink smelt like sewage, I couldn't stand the smell as I tried brushing my teeth. Also the big issue was ROACHES!!!!! My husband woke...

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Helpful?
Thank Guevara86
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you for your review of your stay at the Shergill Grand Hotel. We are very sorry to hear you had a variety of problems during your stay. Please note that we do fumigate our property every month, and we are working on improving our property with modern state of the art renovations. Our management team has been made aware...

Fishers, Indiana
Reviewed 11 April 2017

We got two rooms for two nights with an advanced purchase discount that made the rooms around $70/night. The location was fantastic....literally across the street from Legoland and close to numerous restaurants, grocery stores and drugstores. But, we got what we paid for. The entire building and the rooms were run-down and tired and our bathroom was pretty gross. We...

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Helpful?
Thank Lindsey T
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you for your review of your stay at the Shergill Grand Hotel. We are very sorry to hear you had a variety of problems during your stay. Our management team has been made aware of these issues and will be taking action to resolve them. Thank you.

Vero Beach, Florida
Reviewed 6 April 2017

The hotel is outdated. It should be remodel ed. Location was good. Staff was pleasant. Did not use pool or the restaurant. Do not intend to return in the near future. Stayed here several years ago when it was in better condition.

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Thank gingerver0
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you very much for your review of your stay at the Shergill Grand Hotel. We are very happy to hear that you enjoyed your stay. We do hope you will choose the Shergill on your next visit to the area. Thank you!

Reviewed 5 April 2017

Found this place really close to LEGOLAND, good quite place nothing fancy has 174 rooms if you just want to sleep, shower. Room prices were awesome great, on the first day we walked to and back from LEGOLAND, we took our two grandkids 3 and 7 yrs, All of restaurants/stores within close walking distance. Will definitely go back since we...

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Helpful?
Thank Ivan D
nalarakhia, Guest Relations Manager at Shergill Grand Hotel Conference Center Resort, responded to this review

Thank you very much for your review of your stay at the Shergill Grand Hotel. We are very pleased to hear you enjoyed your stay with us, and hope that you had a great visit to Legoland. We hope you make the most of your annual pass and look forward to your return!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Shergill Grand Hotel & Conference Resort,overlooking Legoland(R) Florida Theme Park offers every amenity to make both business and leisure travelers feel right at home. Guests will be close to a variety of local attractions including Legoland(R) Florida Theme Park, Lake Eloise, Historic Bok Sanctuary, Golf, Fishing, Polk Museum of Art and Fantasy of Flight. ... more   less 

Additional Information about Shergill Grand Hotel Conference Center Resort

Address: 5665 Cypress Gardens Blvd, Winter Haven, FL 33884-2273 (Formerly Magnuson Grand Conference Hotel)
Region: United States > Florida > Central Florida > Winter Haven
Price Range: RM255 - RM420 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Shergill Grand Hotel Conference Center Resort 3*
Number of rooms: 174
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Also Known As:
Best Western Admirals Hotel
Best Western Winter Haven
Winter Haven Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Shergill Grand Hotel Conference Center Resort staff and other travellers.
8 questions
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Questions? Get answers from Shergill Grand Hotel Conference Center Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“hotel is dirty stay away please”
isbelbaez, 27 Apr 2017 | Read review
“Call a few days before to confirm the location of the room, our room said pool side, but were given street view, wasn't a big deal for us.”
, 5 Apr 2017 | Read review
“Looking for a clean place to stay? Find somewhere else.”
buckl2017, 22 Mar 2017 | Read review
“I would recommend that travelers book their vacation at a different hotel.”
ScottC231, 17 Mar 2017 | Read review
“Half the hotel doesn't have WiFi, good luck finding where...”
rugbybry, 23 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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