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Park Plaza Hotel Winter Park

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Park Plaza Hotel Winter Park
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240 Reviews from our TripAdvisor Community

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Showing 235: English reviews
Orlando, Florida
Reviewed 4 days ago NEW

very old hotel with no sound proofing between rooms. The location is fantastic, the people were nice. The hotel is very old so the rooms and bathrooms are tiny. But the real problem is there is you hear everything. There is nothing they can do about the train that runs but I could also hear everything from the room next...

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Helpful?
Thank OrlandoBeth
Reviewed 1 week ago

Very nice and helpful personnel, love the location right in the middle of everything! There is a train station near by, it did not affect my good night sleep! Fantastic balcony overlooking the park and restaurant row!

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Thank Foreignfoody
Washington DC
Reviewed 1 week ago via mobile

What a fantastic place to stay! We were in town visiting family and decided to stay right down town winter park to be able to walk everywhere and feel like a local! Loved the coffee juice and warm croissants that where delivered each morning! Staff was wonderful / we valet parked our car and it was always available when needed...

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Thank Elise L
Angelholm, Sweden
Reviewed 3 weeks ago

Unfortunately, the train runs just outside, around the clock. Otherwise nice and you get a small breakfast in the room with coffee, juice and croissant. Perfect location, Walking distans to shops and restaurants.

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Thank SaraStina
Pia-PPH, General Manager at Park Plaza Hotel Winter Park, responded to this review

Good Morning SaraStina, Thank you so much for letting us know about your stay at the Park Plaza Hotel. We are very sympathetic to the fact that the trains can sometimes be on the loud side, depending on where you are housed in the Hotel. Any trains that run at night are unscheduled, and often we have none, but occasionally...

Lake Placid, Florida
Reviewed 4 weeks ago

We rode the train from Sebring to Winter Park. The hotel was fabulous, a small 27 room hotel from 1922 with lots of antiques, and balcony rooms overlooking Park avenue. The staff was over the moon helpful and fun. We had a great 2 nights, and there was plenty to do, don't miss the boat ride.

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Thank Karen F
Pia-PPH, General Manager at Park Plaza Hotel Winter Park, responded to this review

Greetings Karen F, A lovely review, which captured exactly how we want you to feel about the Park Plaza Hotel. We strive to be your home away from home, and to make you feel comfortable and happy while you are here. Thank you for letting us know that we succeeded! That means a lot to us. Can't wait for your...

Reviewed 4 weeks ago

Park Plaza Hotel is a hidden gem. Forget Disney or Epcot! This location is close to everything with the added bonus of being in the center of Winter Park. This is a wonderful hotel with a caring staff and perfect location. Wake each morning to fresh hot coffee and croissants. The rooms are very clean and comfortable. It is a...

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Thank Lori J
Pia-PPH, General Manager at Park Plaza Hotel Winter Park, responded to this review

Good Morning Ms. Jones, We are so pleased to hear that you are happy and feel like part of our Park Plaza Hotel family. We strive to have our guests feel comfortable and enjoy their stay with us, and we very much appreciate your comments. Sincerely Pia Brenan

London, United Kingdom
Reviewed 5 weeks ago

This is a very nice hotel with exceptionally helpful and friendly staff. The common rooms are comfortable and nicely decorated. The rooms vary from small to quite large with balcony. It would be nice if there was a mini fridge and coffee making facilities. The balcony is a plant filled little oasis overlooking Park Avenue. The perfect place for a...

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Thank globetrotter51_10
Pia-PPH, General Manager at Park Plaza Hotel Winter Park, responded to this review

Greetings Globetrotter51_10, A perfect review, which captured our essence exactly. We appreciate your suggestions regarding a fridge and coffee maker and will certainly give it strong consideration. Most importantly we are happy that you were comfortable in your home away from home. Thank you for giving us such a great review. Pia Brenan, GM

Tallahassee, Florida
Reviewed 3 November 2016

1. Worst customer service. 2. Payment issues 3. Found old corks, popcorn, used towels and used napkins under the couch in Honeymoon suite. 4. Booked a year in advance and worked closely with office manager to ensure room-block parties would be located close together. Upon arrival we were all separated, requested to correct the night before and day of, and...

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Thank b52rocklobster
Pia-PPH, General Manager at Park Plaza Hotel Winter Park, responded to this review

I am normally very sympathetic to reports of poor experience, but unfortunately must call into question your integrity in this case. The review directly below yours came from one of several unhappy guests who had trouble enjoying their stay due to the loud unruly behavior of yourself and your wedding party. Despite repeated requests by our Night Auditor you refused...

Fort Myers, Florida, United States
Reviewed 30 October 2016 via mobile

First impression is that this is a charming whimsy hotel that makes up for its lack of amenities with its old funky vibe and wrap around upper balcony right in the heart of winter park. The location and views couldn't be any better. I wish they had some more information on the hotels history and believe that aspect could be...

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2Thank Scott S
Pia-PPH, General Manager at Park Plaza Hotel Winter Park, responded to this review

Greetings Scott S., I really appreciate that you took the time to share your experience this past weekend, and would like to sincerely apologize for what happened to you. I was made aware by the Night Auditor of the noise issues created by the Wedding Party in question on Saturday night, and unfortunately despite repeated requests to keep the noise...

Winter Park, Florida
Reviewed 19 October 2016

I booked a room for my aunt and her sister both in their 80s. The booking agent AT THE HOTEL, sold me the most expensive room in the hotel - the honeymoon suite. I would not recommend staying her. while the room was nice and over-sized (because it was the honeymoon suite), the level of service in booking a room...

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1Thank swomble902
Pia-PPH, General Manager at Park Plaza Hotel Winter Park, responded to this review

Good Morning swomble902, I am sincerely sorry for your disappointment with your booking experience, but perhaps there was a misunderstanding on your part. Due to several events in the area, the Hotel has been completely sold out all week, and the only room available during their time here was indeed the Honeymoon Suite. I must state on the other hand...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Park Plaza Hotel, built in 1922, on the famous Park Avenue in the old downtown Winter Park, is a unique and intimate vintage boutique hotel. Personal service and genuine hospitality is the tradition of the 28 room Park Plaza Hotel. Stay in a cozy one-of-a-kind room full of antiques with an elegant balcony garden overflowing with ferns, potted plants and brightly colored flowers. Situated on the corner of Park Avenue and New England street and overlooking a Rose Garden in the Park, the location is home to some of the best shopping often described as "The Rodeo Drive of the East." ... more   less 

Additional Information about Park Plaza Hotel Winter Park

Address: 307 Park Ave. S, Winter Park, FL 32789
Region: United States > Florida > Central Florida > Winter Park
Price Range: RM780 - RM1,467 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Plaza Hotel Winter Park 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Park Plaza Hotel Winter
Park Plaza Winter Park
Winter Park Park Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza Hotel Winter Park staff and other travellers.
3 questions
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Questions? Get answers from Park Plaza Hotel Winter Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the front offer balconies.”
 of 5 bubbles lorij124, 7 Nov 2016 | Read review
“Ask for a balcony room.”
 of 5 bubbles Bridgeman2015, 12 Oct 2016 | Read review
“My advice is to go on trip advisor and pick a different hotel. The trains is close and the windows are old”
 of 5 bubbles LynnKayB, 4 Sep 2016 | Read review
“Park Avenue Balcony - hotel was built in 1922 and it shows.”
  • So you can see the space between stool and sink
  • From bed looking towards living space and tiny bathroom
  • Best of suite - nice size
  • Bathroom - one plug, no room
 of 5 bubbles LondonLee, 29 Jul 2016 | Read review
“Rooms with balcony have a view of Park Ave.”
 of 5 bubbles bloomertay, 22 Jun 2016 | Read review
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