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This was only an average hotel at best. I am typically a fan of this chain but this was not a great one. Perhaps it's scheduled for updating soon, but the overall feeling was small and old. The shower curtain issue described by others is...More
1 Thank Robert W
Response from IHGService, Guest Relations Manager at Holiday Inn Express BraseltonResponded 1 October 2016
Dear Robert W,
Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the shower, check-out process, and WiFi among the others. I would like to apologize...More
Arrived Early Friday morning about 12:30 AM.
Found front entrance dark but decked out with caution tape. Went to front side entrance , but of course key required. It did not appear that there was parking past the caution tape.
There were no signs on...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express BraseltonResponded 15 September 2016
Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I...More
I felt very uncomfortable here. I travel quite a bit, and I've never seen a hotel so busy late at night. The sheets were worn out, and the breakfast area was small. The picture of the outside of the hotel made me think it would...More
1 Thank hotelsnob90
Response from IHGService, Guest Relations Manager at Holiday Inn Express BraseltonResponded 9 September 2016
Thank you for staying with us and for sharing your experience. I regret to hear that you did not fully enjoy your stay due to the condition of the hotel and the noise challenges. I have taken note of your comments and shared...More
Spent the night at Holiday Inn Express and it was a very enjoyable experience starting with check-In to check-out. Staff was very professional and . room was clean and comfortable, and by far the best shower experience I have had this year in my many...More
Though small, the room was very well appointed and tastefully decorated. Housekeeping was top notch. But what really stood out was the gentleman with a drink and snack cart that went to each occupied room offering complimentary refreshments. It was a nice touch rarely seen...More
US$116 - US$168 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Chateau Elan Hotel Braselton ,