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Holiday Inn Express Braselton

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Holiday Inn Express Braselton
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203 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Braselton
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Showing 203: English reviews
Alabama
Reviewed 26 June 2016 via mobile

Stayed here few weeks ago for ball tournament. Need bigger shower curtains - wasn't long enough or wide enough. Caused major water issues. Good things - staff mostly nice except one poor girl at desk at night who said I couldn't get more towels bc they needed to go in dryer and she didn't know how to operate it (needed...

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Helpful?
Thank ALcleo
IHGService, Guest Relations Manager at Holiday Inn Express Braselton, responded to this review

Dear ALcleo, Thank you for taking the time to write your review following your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for falling short of your expectations particularly with the shower curtains. We have taken note of your valuable comments and will use these to monitor...

Trussville, Alabama
Reviewed 4 June 2016 via mobile

I will try another hotel the next time I am in the area. The room appeared to be small. The shower curtain rod was broken and water trickled heavily onto the floor. Ventilation in the bathroom was also poor. After my family showered, the entire room became humid and all mirrors were foggy. Pool is tiny. There is a decent...

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Helpful?
Thank cbrown9802
IHGService, Guest Relations Manager at Holiday Inn Express Braselton, responded to this review

Dear cbrown9802, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding our bathroom condition. We also regret your...

Atlanta, Georgia
Reviewed 6 May 2016

I stayed at the Holiday Inn Express in Braselton on May 4, for one night. The hotel room was clean, the bed and pillows were comfortable, the bathroom was good-sized, with nice toiletries, and the HVAC worked well. The room was quiet as well, and the outside grounds are very well maintained. The breakfast options were typical in kind of...

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Helpful?
Thank salsaviajeraATL
IHGService, Guest Relations Manager at Holiday Inn Express Braselton, responded to this review

Dear salsaviajeraATL, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction as a customer service professional than receiving kind words from a valued guest like you. We are delighted to know that you found our hotel to be clean and our beds and pillows to...

Reviewed 5 May 2016

Have no complaints for my stay at this Holiday Inn Express, Liked the smaller version of the usual locations. Nice room and clean. Friendly and efficient staff Very good free hot breakfast in a pristine setting .

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Helpful?
Thank Ronald C
Shalimar, Florida
Reviewed 30 April 2016

We were in the midst of a multi leg road trip with our 2 dogs. I had booked this hotel for just one night after reading the reviews. The super friendly staff really are the stars of this hotel. We had a very good "dog friendly" room on the ground floor and near an exit which was hugely convenient. The...

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Helpful?
Thank atlcollie
Wooster, Ohio
Reviewed 26 April 2016

For me the location was key and this hotel was perfect. I cannot say enough good things about the staff. From the front desk, to the housekeeping, to the breakfast workers. They were all friendly, compassionate, caring, helpful, and pleasant. My room was kept clean each day. The bed and pillows were very comfortable. A very wide choice of foods...

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Helpful?
Thank SBReardon
IHGService, Guest Relations Manager at Holiday Inn Express Braselton, responded to this review

Dear SBReardon, Thank you for your feedback regarding your stay at Holiday Inn Express Braselton, GA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about our staff. However, we’re sorry we fell below your expectation regarding the...

Shalimar, Florida
Reviewed 21 April 2016 via mobile

Just a one night stay and we were traveling with two dogs. The Holiday Inn Express have rooms that are dog friendly. The staff were welcoming and the ground floor room was clean and comfortable. The free hot breakfast was really good with a great selection. I'd certainly stay there again, with or with the dogs!

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Helpful?
Thank Martino52
waynesboro, va
Reviewed 15 April 2016

I was traveling alone with my yorkie. They were so quick and helpful. THe room was clean but the hotel is a bit dated. They have done all the necessary upgrades with paint, furniture and bedding. Towels were older type towels but they did the job. The pet floor was just by the back door making it really easy to...

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Helpful?
Thank kelliwho
IHGService, Guest Relations Manager at Holiday Inn Express Braselton, responded to this review

Dear kelliwho, Warm greetings from the Holiday Inn Express Braselton. I am glad to read that your stay went commendable. Thank you for noting the cleanliness of our property and for recognizing our helpful staff. I am sorry. though, for the disappointments you had with your room accommodations, if it was not as nice as you expected. Your comments about...

Raleigh, North Carolina
Reviewed 13 March 2016

Pros: Good, friendly service, clean rooms, very quiet area. An older property but well maintained. Price isn't bad considering you're just outside the ATL-Metro area. Cons: Not much in the way of food/restaurants in the area, especially at night. Parking is a little difficult/far from the main entry, and one of the closer entries requires steps so those with accessibility...

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Helpful?
Thank archiphoto
Miami Beach
Reviewed 5 March 2016

Room was spacious and clean. Bathroom was updated and clean with wall hung hair dryer, hot shower, and amenities. Breakfast was generous and good. Coffee in lobby late night. Personnel were top notch from front desk, breakfast attendant, to cleaning people. Enjoyed our stay. Convenient location. One thing, hall carpets are in need of immediate cleaning. Would stay there again,...

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Helpful?
Thank Meme1MiamiBeach
Kim S, General Manager at Holiday Inn Express Braselton, responded to this review

Dear Meme1MiamiBeach, Thank you so much for your kind and thoughtful review! This means a lot to us! We are happy to hear you enjoyed your stay with us! Our team members will be excited to hear your wonderful comments towards them! Thank you for choosing to stay with our Braselton Holiday Inn Express and we look forward to your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Chateau Elan Lodge is located across from the main gates of Chateau Elan Winery and Resort in Braselton, GA. Whether you are racing at Road Atlanta, attending an event at Chateau Elan's Equestrian Center, shopping at the Mall of Georgia or just relaxing at the Chateau Elan resort facilities; we are here to make your stay enjoyable. The Chateau Elan Golf Club and Spa are available to the public and we have some great package deals to offer. The hotel is in the foothills of north Georgia mountains, just 55 miles north from Atlanta's Jackson-Hartsfield International Airport, off I-85 North at Exit 126. Effective January 01, 2008 - Holiday Inn Express Chateau Elan is an all non-smoking facility. ... more   less 

Additional Information about Holiday Inn Express Braselton

Address: 2069 Highway 211 NW, Braselton, GA 30517-3401 (Formerly Days Inn Braselton)
Region: United States > Georgia > Braselton
Price Range: RM476 - RM689 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Braselton 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Chateau Elan Hotel Braselton
Holiday Inn Braselton
Braselton Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Braselton staff and other travellers.
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Questions? Get answers from Holiday Inn Express Braselton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be away from the lobby.”
 of 5 bubbles wccaz, 17 Oct 2016 | Read review
“Best shower in the country.”
 of 5 bubbles J5747XZpaulh, 23 Aug 2016 | Read review
“Avoid rooms on street side due noise”
 of 5 bubbles 812verat, 26 Jun 2016 | Read review
“We let the know when booking that we had dogs and they gave us an appropriate room.”
 of 5 bubbles atlcollie, 30 Apr 2016 | Read review
“Overall a great place to stay I will be back for sure”
 of 5 bubbles K7046UOlisah, 30 Aug 2015 | Read review
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