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Red Lion Hotel Atlanta Airport

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Red Lion Hotel Atlanta Airport
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132 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Lynn Haven, Florida, United States
Reviewed 30 August 2016 via mobile

Questionable security. Numerous cars broken into during stay. Airport shuttle unreliable. Vagrants sleeping in lobby restrooms. Rooms lack comfort. No business center. Water temp in showers inconsistent. Staff is indifferent. Sketchy side of town. Continental breakfast is lacking at best.

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Helpful?
1Thank Joseph G
Bluesky026, General Manager at Red Lion Hotel Atlanta Airport, responded to this review

Hi Joseph, Thank you for staying with us and the feedback, if you encounter a challenge please let us know so that we can make the remainder of your stay as enjoyable as possible. We are always looking for our guest's opinion on how to improve.

Evansville, Indiana
Reviewed 16 August 2016 via mobile

I booked this hotel for stay July 29-31. When I arrived with my wife and three kids, we immediately knew this property, based on outward appearance and lobby, was not a 3.5 star as rated on Pricline. But, since we had already paid for the room, we decided to give it a shot. My wife went to check-in, while I unloaded...

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Helpful?
1Thank JRDCayman
Bluesky026, General Manager at Red Lion Hotel Atlanta Airport, responded to this review

Greetings, The situation you described while not directly controlled by us is not tolerated in or around our properties and could have been addressed immediatly. While staying at any Red Lion if you have a concern, please let us know immediatly no matter how small or large it is so that you can relax and enjoy the rest of your...

Hamilton, Alabama
Reviewed 14 August 2016 via mobile

The room was very nice and clean but when we got up in the morning out car window had been busted out. A total of 3 vehicles were broken into that night. The cop said it was a major problem there and they are supposed to be getting cameras for the parking lot. Would not stay here again until they...

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Helpful?
Thank Sabanholic
Bluesky026, General Manager at Red Lion Hotel Atlanta Airport, responded to this review

Good day, The area has been experiencing problems lately, but we currently do have camera's in the parking area as well as a security officer that patrol's the hotel and grounds overnight. We are looking into different ways to decrease the occurences at our property. I do appreciate your business and hope you will afford us the opportunity to be...

Kansas City, Missouri
Reviewed 12 August 2016

My niece was graduating and this was the hotel that my family selected for everyone to stay. I wish we would’ve did a little more research because the accommodations were unacceptable to say the least. When we pulled up, there were people hanging out in the parking lot and when we entered the hotel, the two staff members working the...

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Helpful?
1Thank McDonald525
Bluesky026, General Manager at Red Lion Hotel Atlanta Airport, responded to this review

Hello McDonald525, Sounds like we missed the mark, my apologies for a less than perfect stay. What you described is not what we expect either. We do not allow smoking in our hotel so our guests that do smoke do so outside. Your feedback about our front desk agents will be shared and used as a training item for the...

A TripAdvisor Member
New York City, New York
1 review
1 helpful vote
Reviewed 9 August 2016 via mobile

Debbie, an incredibly unfriendly and aggressive person at the front desk - not only was she insulting but also very mean and unhelpful in the sense that we felt HOPELESS for the first time in our life's. we booked through booking.com and we have been told that we have no reservation and we have to deal with it as they...

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Helpful?
1Thank A TripAdvisor Member
Bluesky026, General Manager at Red Lion Hotel Atlanta Airport, responded to this review

Thank you for choosing our hotel, While we cannot always control how or what happens with reservations booked outside of our company. We can and do welcome contructive feedback on how we can improve or product and service. Please contact me at the hotel directly or on our customer care department on our website. Sincerely,

Reviewed 8 August 2016 via mobile

Debbie at the front desk made the visit. She was so kind and inviting. The room and atmosphere was great, but she is the reason that I would come back. She was helpful and informative, everything I could ask for. I stayed across the street when I dropped my husband off and hated it. Debbie deserves a raise!! She is...

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Helpful?
Thank Brittany D
Bluesky026, General Manager at Red Lion Hotel Atlanta Airport, responded to this review

Thank you for sharing your experience and I will pass this along to Debbie,

Charlotte, North Carolina
Reviewed 29 July 2016 via mobile

Do Not stay here. My car along with four other cars were broken into over night. The hotel wouldn't pay to replace our windows. We had to make a police report and pay out of our own pockets to replace our windows. BEWARE!!!! Do not stay here unless you want your car broken into.

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Helpful?
1Thank lhampton2016
Bluesky026, General Manager at Red Lion Hotel Atlanta Airport, responded to this review

Good evening, It is unfortunate that our area has experienced these incidents lately, and we will do all we can to assist our guests. The hotel is not responsible for the actions of these criminals. We do have camera's and security that patrol the hotel and parking area. We are looking at other options as well to try to make...

Willemstad, Curacao
Reviewed 29 July 2016

I have stay here 4 night at this hotel. I was looking for an good deal via express deals and after choosing 3 star hotel i got this hotel. I travel with my wife and my 2 kids one of them has 1 year old. The checking process what good there was an small line due that there was only...

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Helpful?
Thank DhrBush
Bluesky026, General Manager at Red Lion Hotel Atlanta Airport, responded to this review

Thank you for staying with us and your understanding. The issue with the elevators will be addressed shortly we are excited to say. And your comments on the service will be used in the next department meeting for training and awarness purposes. I appreciate you taking the time to give me the feedback,

Bordeaux, France
Reviewed 26 July 2016 via mobile

We had a confirmed reservation since july 6th with a confirmation email for two nights... but when we arrived at the hotel tonight, a very unprofessional and unpleasant lady Debbie T. at the reception told us she had no reservation, and did not care at all. She made us wait for more than 50 minutes, like we were invisible, dealing...

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Helpful?
2Thank DLN33
Bluesky026, General Manager at Red Lion Hotel Atlanta Airport, responded to this review

Thank you for the feedback, I will use this for training purposes so that we keep improving our service levels. We will explore different types of challenges and how they might be worked through to both our satisfactions.

Dayton, Tennessee
Reviewed 26 July 2016 via mobile

Check in was easy. This is an older hotel but they are working on upgrades, our room was nice and clean. Had 3 elevators but only one was in service so long waits. I realized I forgot shampoo and there was none in my room. In the elevator with housekeeping we asked about it and he asked what room we...

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Helpful?
Thank Kasey P

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Breakfast included
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Experience premium hotel rooms and spacious meeting facilities at Red Lion, the premier choice among Atlanta airport hotels. We feature complimentary premium airport shuttle service, a deluxe complimentary continental breakfast served daily and easy access to all that is downtown Atlanta. Enjoy comfortable hotel room beds and spacious accommodations with 55" flat screen TVs and just minutes from Atlanta International Airport. Our onsite La Fiesta landmark restaurant serves lunch and dinner daily with classic, authentic Mexican-style dishes including full beverage service. Complimentary onsite Atlanta airport shuttle service also includes local transportation pickup and drop-off including College Park and MARTA light rail stations. We offer over 3200 square feet of flexible airport meeting and event space. Our Chateau Ballroom allows for multiple configurations including meeting and banquet setups. With double french doors opening to the pool courtyard, our premium airport meeting facilities cater to your specific needs. We can also accommodate outside catering and can offer premium audio/video services upon request. ... more   less 

Additional Information about Red Lion Hotel Atlanta Airport

Address: 1419 Virginia Avenue, College Park, GA 30337 (Formerly Atlanta Airport Hotel)
Region: United States > Georgia > College Park
Price Range: RM426 - RM746 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Red Lion Hotel Atlanta Airport 3.5*
Number of rooms: 246
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Also Known As:
Comfort Inn And Suites Airport North
Comfort Inn & Suites Airport North Hotel College Park
Comfort Inn Airport North
Comfort Inn College Park
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Questions & Answers

Here's what travellers have asked, with answers from Red Lion Hotel Atlanta Airport staff and other travellers.
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Questions? Get answers from Red Lion Hotel Atlanta Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check online deals first. The front desk staff are up to date on all deals and will share with you at check-in.”
 of 5 bubbles deeh118, 26 Feb 2017 | Read review
“Leave a note so that the staff can accommodate any reasonable special request.”
 of 5 bubbles _matthewsbrian_1992, 31 Dec 2016 | Read review
“Don't, find another hotel. Lousey front desk service!!”
 of 5 bubbles DJAntblaque, 28 Dec 2016 | Read review
“Ask for one close to reception.”
 of 5 bubbles 245henrym, 18 Nov 2016 | Read review
“Great restaurants hear the hotel.”
 of 5 bubbles 434carriea, 13 Nov 2016 | Read review
5 of 5