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All reviewstgi fridaysfront desksam's cluba great staymini fridgeenjoyable staymeeting roomrooms were very cleanhot waterthe general managerwould definitely stay here againstaff was very friendlywaffleshome away from homeinfantry museumcassandrawalmart
I booked an overnight stay for my daughters 8th Birthday Party Slumber party.
I have to admit that I did not expect much given the usual customer service in Columbus!
I was pleasantly surprised when speaking to Patricia on the phone but admit that I...More
Staff was very friendly, they greeted us every time we left or came back in the front door. The breakfast buffet was exactly as the pictures depicted and tasted wonderful. There was a problem with the air conditioner in our room but staff went above...More
Everything was top rate, customer satisfaction is they're number one priority now, and I know that the hotel staff will be well trained and customer oriented. Perfect location, all kinds of dining within 5-10 minutes. Shopping locations abound as well.More
Thank David G
Response from Sarah P, General Manager at SpringHill Suites ColumbusResponded 2 weeks ago
Thank you David for taking the time to let other travelers know what kind of service to expect when visiting us in Columbus. Yes Sir, we are under new management and customer satisfaction is our top priority. We hope to serve you again the next...More
Staff were very friendly and accomodating, especially Patrica Parkman, Jeff Meltzer and Denzel Felder; hot breakfast was very, very good; my room was clean and roomy with comfortable bed; on few days, I just stayed in my room since I was jetlagged from traveling overseas;...More
Response from SpringCSHS, General Manager at SpringHill Suites ColumbusResponded 3 weeks ago
Thank you for taking the time to let travelers know how much you enjoyed your stay. As always our guests experience is top priority to us. Come back and see us when you venture to Columbus again!
We reserved a couple months ahead of time, requested two queens for a 4 day stay. Check in was 3:00 pm, we "tried" to check in at 4:00 pm, first room was not ready, second sign on desk said Pool Closed, can use pool at...More
Thank Deb R
Response from Sarah P, General Manager at SpringHill Suites ColumbusResponded 3 weeks ago
I would like to begin by apologizing for the issues you encountered during your stay. Unfortunately your visit was prior to new management taking over. I hope that your experience does not deter you from giving us another chance. Our company takes pride in stellar...More