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All reviewshi expressfish tankfront deskfort benningheated poolbreakfast staffgreat place to staythe breakfast areathe entire staffthe hotel staffrestaurants and shoppingcookiesson's graduationchecking outsouthern hospitalitymy sonstaff was friendly
Hotel has adopted a bill you up front with no refund if you cancel your reservations. All rooms are this way. Be aware that the local management is knows what they are doing and become very rude when you question them.
Customer Service: We were welcomed with a smile and great customer service. We arrived early and the rooms were not available. The staff informed us that we can leave our luggage inside the locked conference room while we went out to eat and so we...More
"Great service, the staff is always amazing and the beds are extremely comfortable. I enjoy staying here and I loved it every time!!!!!" The motel is close to everything such as restaurants and shopping.
This was my second stay at this hotel and I can't say enough how excellent my stays were. During my first stay I walked in my room only to find a Jacuzzi room attached to my accommodations. I was pleasantly surprised. The friendliness of the...More
When we booked in September for our November trip, we requested adjoining rooms and late checkout. My husband and I were traveling with six children, and five were under the age of 11, so we needed to our rooms together. When I called to check...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Columbus at NorthlakeResponded 19 November 2017
Thank you for being our valued and loyal IHG Rewards Club member and for leaving us your valuable feedback. I am pleased to know you liked our heated pool and the breakfast we serve. On the other hand, I am very sorry we...More