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All reviewsroom was cleanfront deskmy sonarmy baseneeded anythingcontinental breakfastan older hotelbagelsbreakfast areaboot campwaffle makerdefinitely stay here againthe general managerhousekeeping staffstephanieftgraduation
Extremely old hotel. I think it is beyond a remodel to fix it up. Time to tear it all down and rebuild it.
Bed was clean, but room smelled rank from the AC being off. Not good and will not go back here - sleep...More
Response from usa1281, General Manager at Econo Lodge Inn & Suites at Fort BenningResponded 29 May 2018
I am really sorry to hear about your bad experience with your stay with us. I do apologize on behalf of our whole team. We are working hard on our major change projects, and we can assure you that we will be able to make...More
Amazing place to stay. Great friendly front desk. Rooms are neat and clean. Room condition up to the mark. Never stayed in place like this. Keep it up. Simply amazing always recommend friends and family
This was the worst hotel we have ever stayed in. The bedding was stained. Pillows flat. Very dusty on woodwork. Walls in bathroom stained with nicotine. Around bathtub was dirty. Floor was dirty. Room smelled and toilet leaked all over floor. Our rooms where never...More
Thank Kathy H
Response from Danny P, Manager at Econo Lodge Inn & Suites at Fort BenningResponded 2 April 2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. We can assure you that we will be able to correct our mistakes and will be able to serve you the best in future.
This is an older hotel with an owner that is trying to bring it up to a higher level. The older aspects: stained carpet, furniture from the 1970's, dated pictures, bathroom is older. The trying aspects: clean room as in neat, orderly; no bugs; newer...More
Thank Lisa B
Response from EconoLodge Inn ... F, Assistant Manager at Econo Lodge Inn & Suites at Fort BenningResponded 24 October 2017
Thank you for the kind word expressed and I will be sharing them with the rest of our team. Your feedback is very important to us and we will be using it to make the necessary improvements needed.
Yes we are an older property but...More
This place was infested with roaches. Couldn't even sleep because I was worried they'd be on me. They were everywhere. The shower hadn't been clean from previous guests the wash clothes were still in there. This was just a very unpleasant stay. Would not recommend...More
1 Thank Chris R
Response from EconoLodge Inn ... F, Manager at Econo Lodge Inn & Suites at Fort BenningResponded 9 October 2017
On behalf of our entire team I would like to apologize for failing to meet your expectations during your stay with us. I wish you had brought this issue to our attention during your stay so that we could have had the opportunity to make...More
Response from V3140VTsusanm | Reviewed this property |
Sarah, We did stay with you the nights of June 14th & 15th. Why would I get the hotel wrong? Our son had a 2 day pass, during his boot camp at Fort Benning. How could you have a record, I am surely not going to put... More
Sarah, We did stay with you the nights of June 14th & 15th. Why would I get the hotel wrong? Our son had a 2 day pass, during his boot camp at Fort Benning. How could you have a record, I am surely not going to put private information on the review page. I will NOT remove the review, because it is the truth. This happened back in June, this is October, I do not feel I need to contact you because I doubt we will ever stay there again. Our son has graduated and our lives have moved on. By the way, I did receive an explanation of why things had happened the way they did. However, those issues are NOT our problem. Having too much going on is an excuse for poor management.
The Econ Lodge at Ft. Benning is located in a very rundown area. Victory Drive is has the nickname of "VD Drive". There is a service station next door with a small snack type shop. I would recommend trying to stay in a... More
The Econ Lodge at Ft. Benning is located in a very rundown area. Victory Drive is has the nickname of "VD Drive". There is a service station next door with a small snack type shop. I would recommend trying to stay in a newer area. Whittlesey Blvd has some nice hotels such as Homewood Suites by Hilton, a Residence Inn by Marriott etc. These are all newer and located right next to a shopping mall with restaurants, fast food ect all within walking distance.
I understand budget may be an issue, but the Econ Lodge is very old. If all that is available is a smoking room, definitely AVOID. It will be like stepping into an ash tray. I don't understand why it gets so high of a rating on Trip Advisor. I stayed for a friends retirement. At the retirement one of my friend's son is actually a Columbus PD officer. He had a look of shock when I told him where I was staying. If the local police raise an eyebrow towards the place, that should tell you something. Good luck!