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Holiday Inn Express Atlanta W (I-20) Douglasville

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Holiday Inn Express Atlanta W (I-20) Douglasville
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88 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Tulsa, Oklahoma
Level Contributor
8 reviews
7 hotel reviews
Reviewed 28 October 2016

Just traveling through headed back to Oklahoma. Possibly the friendliest staff I have ever encountered. Two lovely young ladies absolutely made sure we were taken care of. Largest suite ever in a Holiday Inn Express. Very clean. Again....VERY friendly staff. Customer service means a lot to me and this hotel absolutely exceeded my expectations.

Helpful?
Thank Rob326
Devan S, Front Office Manager at Holiday Inn Express Atlanta W (I-20) Douglasville, responded to this review

Dear Rob326, Thank you for sharing your feedback. We are so please to hear that you enjoyed your stay with. We like to make sure that everyone feels right at home and that our staff provides nothing but the best customer service. We thank you so much for your kind words and welcome you to come and stay with us... More 

Boca Raton, Florida
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 October 2016 via mobile

This hotel is very clean and close to Walmart and other shopping down the street (less than 5 minute walk) and Waffle House is across the street and a few other restaurants. It's literally right off of the highway which makes it really special. The staff was really friendly and we enjoyed our stay. I highly recommend this hotel.

Helpful?
Thank thelongleggedvixen
Devan S, Front Office Manager at Holiday Inn Express Atlanta W (I-20) Douglasville, responded to this review

Dear Thelongleggedvixen, Thank you for taking time to share your experience with us. We appreciate the 5 star rating! I am glad to know that our location is close to everything that you needed for your stay. We appreciate the recommendations and hope that you will come and stay with us again. More 

Lancashire, UK
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 October 2016

Extremely friendly and welcoming staff - everyone we came across had a smile on their face. Room was fine and clean. Breakfast had a great choice from yoghurt, cinnamon rolls, eggs, bacon, sausage etc and even had a pancake machine! Would recommend if you need an overnight stop in this area.

Helpful?
Thank LoveTravelling033
Devan S, Manager at Holiday Inn Express Atlanta W (I-20) Douglasville, responded to this review

Dear LoveTravelling033, We are glad to hear that our staff was able to provide great customer service during your stay. We are glad that you enjoyed our breakfast bar and guest as yourself just love the our pancake machine! We hope that you will choose our location again when in the area. More 

Westmont, Illinois
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 September 2016

Spent one night during a road trip. The hotel is clean and quiet. It was good to spend one night at. Great front desk and breakfast bar staff, all personable and friendly. The breakfast was normal fare. I had some cereal and some sausage. There was fresh fruit to choose from too.

Helpful?
Thank cubswin1
Level Contributor
187 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 16 September 2016 via mobile

The hotel was nice and comfortable. It is conveniently located off the highway and close to several restaurants. There is internet, but it was somewhat choppy during my stay. There is also a pool and continental breakfast.

Helpful?
Thank CRLsrating
Devan S, Manager at Holiday Inn Express Atlanta W (I-20) Douglasville, responded to this review

Dear CRLsrating, Thank you for staying with us. I apologize that there was an issue with the internet, we will look into this matter so that it is not a further issue. We hope that you will come and stay with us again when in the area. More 

Christmas, Florida
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 September 2016

As you will see I am a IHG rewards member so I tend to frequent their hotels. This is a relatively new Holiday inn express. Very nice non smoking hotel. Clean rooms with upgraded linens and a good selection of pillows and comfortable beds. Good breakfast included with the room and a very nice swimming pool for the kids to... More 

Helpful?
Thank fchaput
Montgomery, Alabama
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 September 2016 via mobile

We just left our second stay here and enjoyed it just as much as the first. We were here Memorial Day weekend and returned for Labor Day weekend, both trips were to visit Six Flags. The hotel is clean, comfortable, and quiet. Our first stay was on an upper level floor and our second was on the ground level. I... More 

Helpful?
Thank TheFryes
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 August 2016 via mobile

We had a wonderful time rooms were very clean, staff was great and the kids loved the pool we were there for our family reunion this weekend I love holiday inn express!!!!! They need more variety at breakfast

Helpful?
Thank Lcj21180
Maryland
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 July 2016

We had a bit of a hiccup during check in but had the problem addressed but came to mutually acceptable conclusion. The rooms were spacious enough but not as clean as we would have preferred for arrival. Those matters were addressed as well. Rooms were comfortably climate controlled; beds were comfortable and the location was ideal for it's proximity to... More 

Helpful?
Thank traveller62897
Devan S, Front Office Manager at Holiday Inn Express Atlanta W (I-20) Douglasville, responded to this review

Dear Traveller62897, Thank you for taking the time to share your feedback. We are so pleased to hear that the issues that you experienced during your stay was able to be taking care of and that you were able to enjoy the rest of your stay. I will be more than happy to share your kind words to Doris(breakfast host),... More 

Bluffton, Indiana
Level Contributor
133 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 13 May 2016

The hotel is about 85 miles from the Talladega race track. It is a nice quiet, leisurely Sunday morning drive down I-20 to get to Talladega. Also, the hotel is across the street from a Cracker Barrel. I appreciate being able to walk to dinner after a long day on the road. The Hotel is well taken care of, the... More 

Helpful?
Thank Jon S
Devan S, Front Office Manager at Holiday Inn Express Atlanta W (I-20) Douglasville, responded to this review

Dear Jon S, Thank you for taking time to share your feedback. We are happy to hear that our staff was able to provide great service during your stay.Thank you for the 5 star rating and we look forward to seeing you here for the next race! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel Atlanta West is minutes away from Atlanta, Six Flags Over Georgia, the Douglasville Convention Center, Arbor Place Mall and many more Atlanta attractions. Don't forget to rev up your engines because we are only 80 miles from Talladega Super Speedway! We also offer a manager's reception hosted by Texas Roadhouse every other Thursday night, so stop on by and enjoy. The Holiday Inn Express Atlanta West is conveniently located to I-20, with over 100 restaurants within a 2 mile radius, including Outback, Texas Roadhouse, Williamson's Bros. BBQ and Cracker Barrel. We are now proudly offering our complimentary Express Start breakfast featuring two hot items daily- omelets w/cheese, sausage or bacon, biscuits and gravy. Our amenities include WiFi Internet access, microwaves and refrigerators in every room, fitness center, and outdoor pool (seasonal).Get out of your office and let us host your next meeting. Our spacious meeting room has seating for up to 50 people theatre style or 30 classroom style. Visit Douglasville, GA and Stay Smart at the Holiday Inn Express Atlanta West. ... more   less 

Additional Information about Holiday Inn Express Atlanta W (I-20) Douglasville

Address: 7101 Concourse Parkway, Douglasville, GA 30134
Region: United States > Georgia > Douglasville
Price Range: RM500 - RM612 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Atlanta W (I-20) Douglasville 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Holiday Inn Express Atlanta w (i-20) Douglasville Hotel Douglasville
Holiday Inn Douglasville
Douglasville Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Atlanta W (I-20) Douglasville staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Atlanta W (I-20) Douglasville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very easy access off I-20”
 of 5 bubbles Rob326, 27 Oct 2016 | Read review
“I thought the rooms facing the back had better water pressure.”
 of 5 bubbles traveller62897, 25 Jul 2016 | Read review
“Only one floor doesn't have an ice machine.”
 of 5 bubbles plumb102, 25 Mar 2015 | Read review
“Ask for a recently renovated room.”
 of 5 bubbles Kansastraveler73, 28 Feb 2015 | Read review
“See Omar or his colleague while checking in. They will ensure that your stay is a good one.”
 of 5 bubbles drewclynch, 17 Jul 2014 | Read review
5 of 5
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