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Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf

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Traveller (93)
Room & Suite (49)
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Overview
  • Excellent80%
  • Very good14%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“beautiful hotel”(16 reviews)
“energy center”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (324)
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322 results
Traveller rating
253
46
11
7
5
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LanguageEnglish
253
46
11
7
5
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All reviewsevening receptionbeautiful hotelenergy centerfront deskfire pitcocktail hourbreakfast was amazingorder omeletteslounge areawalking distancediamond membercomplimentary breakfastvery clean hotelflat screen tvchick filhighly recommend this hotelwonderful stay
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1 - 5 of 322 reviews
A TripAdvisor Member
1
Reviewed 2 days ago

Accommodations at Embassy Suites is superb! The extra amenities are extremely nice and over the top. The complimentary “cooked to order” breakfast is delicious. The complimentary evening “happy hour” is much more than what was expected. Staff is very personable and eager to assist. Can’t...More

Review collected in partnership with Embassy Suites Hotels
Thank A TripAdvisor Member
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta NE Gwinnett SugarloafResponded yesterday

We are glad you enjoyed staying here at the Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf. We can't wait for your return too. Your review and your business are appreciated.

Hotel's Favourite
Reviewed 11 July 2018

Great stay at embassy suites at Gwinnett sugarloaf. I was in the area for a family reunion and chose to stay on the outskirts of Atlanta. Glad I did! This hotel was the best embassy suites I’ve visited in quite a while. Although the hotel...More

Review collected in partnership with Embassy Suites Hotels
1  Thank Netta232
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta NE Gwinnett SugarloafResponded 11 July 2018

We are glad you enjoyed staying with us here at the Embassy Suites by Hilton Atlanta NE Gwinnett Sugarloaf. Thank you for such a good review and we are hopping to host you again soon.

Reviewed 3 days ago

Great stay, great location, access to restaurants, highways and other attractive spots. Couple of issues with towels offered (old, brownish), having to call for tea bags and clean cups. These are minor issues

Review collected in partnership with Embassy Suites Hotels
Thank richard s
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta NE Gwinnett SugarloafResponded 2 days ago

Thank you for letting us know you enjoyed staying with us. Your good review is appreciated.

Reviewed 4 days ago

Started the stay on a down note....as my room wasn't ready at checkin time and had to wait for quite a bit after checkin time and got another room. NOT a big deal as the politeness of all the employees we encountered was second to...More

Thank Arthur H
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta NE Gwinnett SugarloafResponded 3 days ago

We are glad to have been able to handle the issue to your pleasure for you and that you were not to badly inconvenienced. Thank you for your stay with us and we look forward to hosting you again soon.

Reviewed 4 days ago

The only problem was at check-in.they didn't honor my reservation action a d charge me. More money. Everything else was magnificent. But I want half of my money. Back.it wasn't fair.so please make it right

Review collected in partnership with Embassy Suites Hotels
Thank zhodge949164
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Atlanta NE Gwinnett SugarloafResponded 3 days ago

We are shocked and dismayed to learn of your experience. This is certainly not representative of the level of service we strive to extend to our guests. We will be looking into it. Thank you for your review.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Non-Smoking Hotel
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$161 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$161 - US$254 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (93)
Room & Suite (49)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
845cyndid
22 July 2017|
AnswerShow all 10 answers
Response from JenniferGeorgia | Reviewed this property |
yes
0
Votes
stacemo
8 July 2017|
AnswerShow all 3 answers
Response from Vaughn B | Reviewed this property |
Not that I am aware of. We didn't require it, and so did not ask.
0
Votes
Bryce S
7 March 2017|
Answer
Response from jeffcindyp2017 | Reviewed this property |
I believe it is about half a lap pool in length.
0
Votes
Room Tips
"All the rooms were great that my family were in . The floors were 2, 3, 4, and 5."
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"High floor"
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"all good , stayed in a few"
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"The higher number rooms on backside of hotel have morning noise from the trash pickup."
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