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Hyatt Place Duluth/Gwinnett Mall

3530 Venture Parkway, Duluth, GA 30096 (Formerly AmeriSuites)
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • McDaniel Farm Park
    1.5 km
  • 3 star hotel
  • Free Wifi
Reviewed 6 September 2016
Excellent Hotel
This was my second time visiting the area and second time... more
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358 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Duluth/Gwinnett Mall
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Showing 352: English reviews
Mesquite, Texas
Reviewed 12 September 2016

In town for a long weekend. The room needing some updating. Carpet was in bad shape. TV service was very poor, did not have reception or sound on some of the channels. Wish there would have been a microwave in the room as well.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank ah20002016
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

We are sorry to hear that your stay was just ok. We want your stay to be perfect. Please contact me the next time you come to our Hotel so that I can make sure you are very accommodated. Curt Levy General Manager 770.623.9699 curt.levy@hyatt.com

Lyon, France
Reviewed 8 September 2016

I really don't understand how the hotel can have such good rating. Room were not only dirty. It was discusting. I have attached some pictures. Breakfast was light. You have to ask twice to get a koffee. I suspect they do it on purpose to force people to buy from the starbuck in the hotel. The only positive point was...

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Thank sambre00
Reviewed 8 September 2016 via mobile

The manager was great unfortunately this is my fourth time moving and all the rooms have issues. The carpet in the room I was moved to is filthy I'm ready to check out. Friday can't get here fast enough. I'm disgusted. I made sure to let my company know that I will not stay here ever again. Unfortunately all the...

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Helpful?
Thank LaTisha S
Boiling Springs, South Carolina
Reviewed 7 September 2016

I was not impressed by the cleanliness of the room. The carpeting was stained. The sofa was stained. The carpeting needed to be stretched. The staff seemed pleasant and I found the customer service was good. I feel as if the bed was too soft. I really didn't get much sleep. There seem to be quite a bit of noise...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Linda G
Wilson, United States
Reviewed 6 September 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Sonceray P
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Montgomery, Alabama
Reviewed 6 September 2016 via mobile

I'm a in house guest. The staff is great. However my first room was disgusting there was something brown splashed on the wall by the bed. I was switched to a new room my fridge is not working found a hair in my bed which is super small for a full figured woman. I'm here for 4 nights. I'm going...

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Helpful?
Thank tSimpson37
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Please contact me asap so I can take care of you. I will also try and contact you. Curt Levy General Manager 770.623.9699 curt.levy@hyatt.com

Philadelphia, Pennsylvania
Reviewed 1 September 2016

We stayed here for 5 nights and hence got a good sense for this property. Everything in the property was in excellent condition, spotless clean and a wonderful set of people running the hotel that were superbly polite, kind and very accommodating. There was one morning when I was half awake and split syrup all over the floor in the...

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Thank HardWorkingKat
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

We are enthused to hear your wonderful comments and it sounds like you had a wonderful stay! We would love for you to stay with us again!

Duluth, Georgia
Reviewed 31 August 2016

Would very much recommend this hotel to all my family and friend and would stay with again myself the room were very clean and comfortable and the service was awesome had a great time staying there very convenient to restaraunt and shopping

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank michaeldP3590AP
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Wow... Thank you for recommending to your friends and family. That is exactly what we are trying to achieve here. If you recommend it means you thoroughly enjoyed your stay with us. We hope to see you soon!

Somerset, Kentucky
Reviewed 30 August 2016

Review collected in partnership with Hyatt Hotels
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Thank Hairdo53
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Smyrna, Tennessee
Reviewed 29 August 2016

I have stayed at this hotel several times. Overall, my stay has been good. No major complaints. However, not being able to close the bathroom door because the toilet is in the way was very weird to me. With the size of the room, the bathroom should be a little bigger. I like the setup of the room and the...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 270kaishab
Curt L, General Manager at Hyatt Place Duluth/Gwinnett Mall, responded to this review

Thank you for your comments. The design of the rooms was meant to give our guests a much more open room experience to feel more at home. Unfortunately the bathrooms tend to be a little smaller than the norm. We truly hope that you will choose us again the next time you are in the Atlanta/Duluth area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Duluth/Gwinnett Mall

Address: 3530 Venture Parkway, Duluth, GA 30096 (Formerly AmeriSuites)
Region: United States > Georgia > Duluth
Price Range: RM387 - RM614 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Duluth/Gwinnett Mall 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hyatt Place Duluth/Gwinnett Mall Hotel Duluth
Hyatt Duluth Gwinnett Mall
Duluth Hyatt
Hotel Style:
#5 Romantic Hotel in Duluth
#8 Business Hotel in Duluth
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Duluth/Gwinnett Mall staff and other travellers.
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Questions? Get answers from Hyatt Place Duluth/Gwinnett Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to check the beds and bathrooms before staying and the rooms on the front or right side have the best views.”
 of 5 bubbles amoa45, 25 Aug 2016 | Read review
“We went for high rooms which was quiet.”
 of 5 bubbles kamoteq1, 24 Jul 2016 | Read review
“We stayed last room on second floor! Very quiet!!”
 of 5 bubbles drtimt, 23 Jul 2016 | Read review
“Very Quiet Rooms. You could hear yourself think. The G.M. Has a vested interest in your satisfaction.”
 of 5 bubbles 931chefa, 16 Jul 2016 | Read review
“We were on the interstate side and it was quiet.”
 of 5 bubbles ginajns, 11 Jul 2016 | Read review
5 of 5