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Best Western Gwinnett Center Hotel

Expedia.comUS$82*
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#3 of 24 Hotels in Duluth
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Gwinnett Center Hotel
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310 Reviews from our TripAdvisor Community

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Showing 297: English reviews
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Huntsville, Alabama
Reviewed 1 week ago

My son was rowing in the SE Regionals Regatta in Gainesville, about 30 miles away. I was absolutely pleased with every aspect of my stay at this hotel. I arrived quite late and the guy working the desk was wonderful. Although I had booked the room for 2 nights, I knew that there was a possibility that I would not...

Review collected in partnership with Best Western
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Helpful?
Thank jenniferdU925YH
AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review

Thank you, Jennifer. Our Maintenance Engineer does go behind our housekeepers and makes a conscious effort to see that, indeed, the air is on and running during this hot season. So I'm glad the room was cool for you. Thanks for the kind words and for staying with us. Best Western Gwinnett Center Hotel

Plymouth, MI
HOTEL’S FAVOURITE REVIEW
Reviewed 7 October 2016

Starting with Al who greeted us when we first arrived. Without a doubt, the most wonderful hotel desk manager I've encountered in many years. He was wearing a 3-piece suit and made me feel like I had a butler...the hotel was beautiful and clean throughout. The room was spotless and roomy; it smelled clean and had great beds and fresh...

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Helpful?
1Thank Tom G
About Hotel's Favourite Review
AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review

Dear Tom, We'll be sure and tell Al about being a Butler. He'll get a kick out of that. Thank you SO MUCH for having stayed with us and we do hope you will return in the near future. Best Western Gwinnett Center Hotel Facebook.com/BestWesternGwinnett

Iselin, United States
Reviewed 1 week ago

This Hotel was very clean and nice, it is located at a nice location. Staff were very nice and helpful. Maria Flores was very helpful. Michael and Elena at the front desk were helpful. The entire staff were excellent.

Review collected in partnership with Best Western
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Helpful?
Thank Mostafa R
AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review

Dear Mostafa, Thanks for returning. We know you from the past. Maria has turned out to be a wonderful employee. She replaced our beloved Chad who took a position with another company. We are beginning to receive glowing comments on her and so thank you. It was good to see you at the desk the other day along with your...

Atlanta, United States
Reviewed 2 weeks ago

Overall my stay was tolerable. The staff was very helpful and prompt in getting things resolved, but there was room for improvement when it came to the overall cleanliness of my assigned room. There were two areas of cleanliness that stood out to me: first was the unpleasant smell of the room, and secondly, the amount of dust that rested...

Review collected in partnership with Best Western
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Helpful?
Thank bryananthonys
AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review

Dear bryananthonys, Thank you for having come and stayed with us. Please know that we have met with our housekeeping department and shared your review with them. Indeed, we DO have an inspection process before we release the rooms and clearly, we failed in your regard. Please now we appreciate SO MUCH your having been with us and we will...

Anaheim, California
Reviewed 3 weeks ago

This motel is easy to find off the freeway and set far enough back that even rooms on the top floor are not impended by the sounds of traffic from the nearby freeway. Breakfast was standard fair for a Standard Best Western perhaps a cut above due to the automated pancake maker. Great Value and reasonable prices.

Review collected in partnership with Best Western
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Helpful?
Thank Steve T
AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review

Dear Steve, Thanks for staying with us!! Indeed, our pancake machine does get alot of traffic!! Come back soon! Best Western Gwinnett Center Hotel

Moultrie, Georgia
Reviewed 3 weeks ago

We had a great time. The room was great. The breakfast may have just been the best breakfast I have had at a hotel in a long time. Bed was soft and clean. The front desk was very nice. Kids hated the pool was closed but other than that we enjoyed it. Will be staying there again. Great Job!!

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Helpful?
Thank adrianmolden
AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review

Dear Adrian, We are so glad you liked our breakfast and THANK YOU for the 5 stars. We will have our pool open for the season at the end of May. We hope you will come again! Best Western Gwinnett Center Hotel

Hattiesburg, United States
Reviewed 3 weeks ago

This hotel is great. Clean rooms, very attentive staff. Very easy to extend stay and hotel was very close and convenient to everything I needed to access. They serve a hot breakfast, which is rare these days. I had a great experience staying here.

Review collected in partnership with Best Western
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Helpful?
Thank 39claudinee
AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review

Dear 39Claudinee, Indeed, we ARE convenient and close to so much and we are happy that you were pleased with us. We are so glad that you felt that our beds are clean and that you rated us with 5 stars. Thank you. Please do return. Best Western Gwinnett Center Hotel

Jacksonville, Florida
Reviewed 3 weeks ago

Friendly help, good location, quiet, very nice clean rooms, good parking and a good breakfast, good internet also. Third Best Western I have stayed at lately and they have all been nice. It's in a good spot to get anywhere in Atlanta.

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Helpful?
Thank georgehQ8057NI
AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review

Dear George, You're right: we ARE "in a good spot to get anywhere in Atlanta". We are so glad that you feel that we have "friendly help" and we were so happy to have you with us. Do please return. Best Western Gwinnett Center Hotel

Hickory, United States
Reviewed 4 weeks ago

Booked for a business event and noticed immediately there was an error in the dates. Called within 30 min of booking and staff could not be more rude. Would not let me speak with a manager, and wanted to charge $90 to make a change. Will not be back and will ensure my company does not book there again.

Review collected in partnership with Best Western
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Helpful?
Thank 237sethp
AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review

Dear Seth, We are SO SORRY that our clerk came across to you as "rude". This situation could have been prevented had the clerk told you that, indeed, your reservation COULD HAVE been changed right away. She should have told you that in order to get the reservation date changed, all you needed to do was to call Expedia and...

Bloomfield Hills, Michigan
Reviewed 4 weeks ago

Excellent value!!!!!! It was conviently located. The room was comfortable and very clean..Breakfast was good and a good variety. Employees were professional and very helpful. I truly have no complaints

Review collected in partnership with Best Western
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Helpful?
Thank Gloria M
AnAtlantaBlogger, Director of Social Media at Best Western Gwinnett Center Hotel, responded to this review

Dear Gloria, Thank you so much for saying that we are an "excellent value". We really appreciate that. We hope you will consider us your home when you are in Atlanta. Best Western Gwinnett Center Hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The newly renovated Best Western Gwinnett Center could not be in a better location! We are 10 minutes from the Gwinnett Center and Sugarloaf Mills Mall and directly off of I-85, we are a quick 20 minutes to downtown Atlanta. Within walking distance of the hotel, are restaurants of many varieties along with many shops. The Best Western Gwinnett Center offers free wireless and wired internet access throughout the property as well as a business center, fitness room and in season pool. Our valued guests will enjoy a hot complimentary breakfast each morning. Each room has a refrigerator, microwave, one-cup coffee maker, iron and ironing board, hair dryer and flat screen television. Our multilingual staff stand ready to provide you with impeccable service. In order to allow for a quiet stay for EACH of our guests, the property does NOT allow pets. ... more   less 

Additional Information about Best Western Gwinnett Center Hotel

Address: 3670 Shackleford Road, Duluth, GA 30096-4546 (Formerly BEST WESTERN Gwinnett Center Hotel)
Region: United States > Georgia > Duluth
Price Range: RM402 - RM554 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Gwinnett Center Hotel 2.5*
Number of rooms: 68
Reservation Options:
TripAdvisor is proud to partner with Expedia, Best Western, Hotels.com, Hotwire, Orbitz, Priceline, Travelocity, Cancelon, TripOnline SA, getaroom.com, HotelsClick and HotelQuickly so you can book your Best Western Gwinnett Center Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Atlanta - Gwinnett Mall Hotel Duluth
Holiday Inn Duluth
Duluth Holiday Inn
Hotel Style:
#1 Best Value Hotel in Duluth
#1 Family Hotel in Duluth
#2 Romantic Hotel in Duluth
#4 Business Hotel in Duluth
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Gwinnett Center Hotel staff and other travellers.
7 questions
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Bonifay, Florida
7 months ago
over a year ago
glasgow
over a year ago

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Questions? Get answers from Best Western Gwinnett Center Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It books up fast”
georgehQ8057NI, 27 Apr 2017 | Read review
“all were well soundproofed”
bunopa, 10 Apr 2017 | Read review
“All rooms seemed great”
PastorC65, 11 Feb 2017 | Read review
“Elevators are in the middle of the floor so ask for a room on the opposite end of the ice maker if you want a quiet room.”
nyspudsie01, 25 Jan 2017 | Read review
“Make sure you can stay for the free breakfast!”
304TomG, 7 Oct 2016 | Read review
5 of 5
Expedia.com
US$82* /night
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Orbitz.comUS$82
PricelineUS$82
Hotwire.comUS$82
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Prices are for 1 room, 2 adults
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