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This is my 3rd night staying in a hotel on this road trip. I have paid cash for every room & used my credit card for incidentals with no problem. I arrived at this hotel & was told that the only way I could pay...More
Thank Merraina A
Response from hiegriffin, General Manager at Country Inn & Suites GriffinResponded 17 March 2016
Thanks for letting me explain to you why we need a deposit. This is our hotel policy that when paying cash that we need a deposit.
Once again thank you!
Customer service was great but I found a live BUG crawling across my bed.
I refused to go to a different room and ended up in another hotel that night (midnight) with the Front Desk assistance.
I got an apology compensation and some reward points,...More
Response from IHGService, Guest Relations Manager at Country Inn & Suites GriffinResponded 27 February 2016
Thank you for your feedback. I appreciate your positive remarks about outstanding customer service at the hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and...More
Stayed one night while traveling, desk employee at check in and at check out were both courteous and helpful. Breakfast was great and the person working the breakfast area made sure what was available was what we wanted. Property does need a light for the...More
Response from hiegriffin, General Manager at Country Inn & Suites GriffinResponded 10 February 2016
Thanks for letting us know what we are doing wrong and what we can fix. We strive to make sure every guest is satisfied with there stay when visiting our hotel. Once again Thanks!
Stayed here one night with my son while traveling. The hotel and room was clean and bed was comfortable. The cord on the microwave wouldn't reach the outlet so if you need a microwave that could be an issue. The breakfast was ok. Biscuits were...More
Thank Dawn L
Response from IHGCare, Guest Relations Manager at Country Inn & Suites GriffinResponded 19 January 2016
Dear Dawn L,
I appreciate you taking the time to comment about your recent stay at our hotel. I am pleased to read that you have regarded our hotel to be clean, beds comfortable and breakfast to be good. On the other hand, I apologize...More
Just spent a week at the Holiday Inn Express in Griffin, GA and was surprised at
the condition of the hotel and the lackluster way in which this hotel was up kept.
A property can be old and need updating. But being dirty and unkept...More
Response from hiegriffin, Director of Sales at Country Inn & Suites GriffinResponded 1 November 2015
I do apologize your stay was not as accommodating as it should have been. Thank you so much for your review of our hotel. We appreciate your loyalty as an Spire Elite IHG® Rewards Club member.
US$92 - US$115 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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