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BEST WESTERN Augusta West

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164 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Level Contributor
6 reviews
Reviewed 2 weeks ago via mobile

Clean, nice large rooms. Friendly service, nice fresh breakfast. Average room price, worth the price. Will be returning to the hotel. Next to Fort Gordon about 5-8 minutes away from the gate. Enjoy your stay!!!

Helpful?
Thank David P
Best B, Owner at BEST WESTERN Augusta West, responded to this review

Thank you, we're glad you enjoyed your stay with us. Yes, our hotel is three miles from Fort Gordon's Gate #1, a straight shot across Dyess Parkway, very easy drive. We hope to see you again. Kanta K.R. Kondur Owner/General Manager More 

Akron, Pennsylvania
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

The non-smoking policy is great but the smell still is in the building and rooms . Also cigarette burn holes in comforter on the beds. For the price they charge should be higher standards. Not a bad motel just needs total change in methods of business

Helpful?
Thank charliebrown2016
Best B, Owner at BEST WESTERN Augusta West, responded to this review

Thank you for your input. Unfortunately even though we penalize guests for smoking in our non-smoking guest rooms, there is an occasional guest who smokes. We appreciate your comments, and we hope that you will give our hotel another try in the future. Kanta K.R. Kondur Owner/General Manager More 

Grovetown, United States
1 review
Reviewed 27 October 2016

Unfortunately this was a dismal stay. From the moment on the property till leaving. Unable to check in due to faulty card readers, changed rooms twice before being able to settle in due to hairs being found on the sheets. Unclean, Unsanitary, Fitness Center - one treadmill that was not safe, room was isolated and unsafe, I opted to just... More 

Review collected in partnership with Best Western

Helpful?
Thank Carlene L
Best B, Director of Sales at BEST WESTERN Augusta West, responded to this review

We are sorry you experienced a less than satisfactory stay with us. We appreciate your comments and will address the issues mentioned. Thank you for your comments on our staff members, we strive to deliver superior customer service to our guests. We hope that when you next visit our area, that you will give our hotel another try. Kim Gibbons... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 October 2016 via mobile

We stayed 1 night. The night crew didn't greet us when we came in. I had reserved the room online, when I arrived I was never asked for id just my last name. No confirmation or anything. There was such a wonderful view of the roof right in front of our window. Don't expect to see anything if you get... More 

Helpful?
Thank Kimberly A
Best B, Owner at BEST WESTERN Augusta West, responded to this review

Thank you for staying with us, and thank you for your comments about Bruce, we will share them with him. We're glad you enjoyed our breakfast, and we hope that when you next visit our area, that you will give our hotel another try. Kanta KR Kondur Owner/General Manager More 

Interlaken, Switzerland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2016

Hotel was nice. Close to freeway but could not hear it at all. Staff was wonderful. Food was good. I have nothing bad to say about the whole place except the TV did not have a guide to the channels so finding something on TV after a long day was kind of frustrating.

Review collected in partnership with Best Western

Helpful?
Thank edwardda
Best B, Owner at BEST WESTERN Augusta West, responded to this review

Thank you for your comments, we're glad you enjoyed your stay with us and our southern hospitality. We hope you will choose to stay with us the next time you visit the Augusta area. Kanta KR Kondur Owner/General Manager More 

New York City, New York
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 11 October 2016

Had to evacuate during Hurricane Matthew, the hotel welcomed our group in with open arms. Hotel is nice and clean, and staff did outstanding job of dealing with the multitude of folks that were staying there under stressful times. Thank you very much to everyone. Definitely a good and safe place to stay.

Helpful?
Thank Cathy G
Best B, Owner at BEST WESTERN Augusta West, responded to this review

We're glad you enjoyed your stay with us and that we could help to make things a little easier for all of our guests during the stressful days of the hurricane. We hope that when you have an opportunity to visit our area in the future, that you will choose to stay with us. We appreciate your comments and will... More 

Harrisburg, Pennsylvania
Level Contributor
3 reviews
Reviewed 2 October 2016

The Best Western Augusta West is a very clean motel and a wonderful WIFI system. The service was excellent and the value for which I paid was fair. I will stay there again when I visit family living in this area of the country.

Review collected in partnership with Best Western

Helpful?
Thank Arthur K
Best B, Owner at BEST WESTERN Augusta West, responded to this review

Thank you for your review. We appreciate your comments and we're glad to read you enjoyed your stay with us. We look forward to your next visit. Kanta KR Kondur Owner/General Manager More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 September 2016

The Best Western Augusta West was not the best. First, the location was not easily found. The Front Desk Clerk count have been more appropriately dressed. She was very polite. Morning Clerk would have rather not been there. Lobby was nice, clean and attractive and accommodating. Breakfast was a little to be desired. Coffee was the worst. Fruit was old,... More 

Review collected in partnership with Best Western

Helpful?
1 Thank brendacY3706AD
Best B, Owner at BEST WESTERN Augusta West, responded to this review

Thank you for your comments. We're sorry you did not experience our usual southern hospitality during your stay with us.We hope that when you next visit our area that you will give our hotel another try. Kanta KR Kondur Owner/General Manager More 

Warner Robins, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 September 2016

I stay at this Best Western weekly and have always had the best experience, Teresa and Victoria always go out of their way to make my stay great.The owner makes sure that the hotel is well maintained and the rooms are always immaculate.

Review collected in partnership with Best Western

Helpful?
Thank Shannon R
Best B, Owner at BEST WESTERN Augusta West, responded to this review

Thank you, we appreciate your comments and your continuing patronage of our hotel. We look forward to your next visit. Kanta KR Kondur Owner/General Manager More 

Atlanta, United States
1 review
Reviewed 4 September 2016

The front desk attendant when I checked in had a nasty attitude, then the following morning our sleep was disturbed with the noise from renovations in the rooms surrounding us and across from us. Then when a complaint was made, there was nothing done to rectify the inconvenience.

Review collected in partnership with Best Western

Helpful?
Thank Letavia J
Best B, Owner at BEST WESTERN Augusta West, responded to this review

Thank you for your feedback; we're sorry to learn you were disappointed in your stay at our hotel. We hope when you next visit our area that you will give us another try. Kanta KR Kondur Owner/General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN Augusta West

Address: 452 Park 20 W, Grovetown, GA 30813 (Formerly BEST WESTERN Evans Hotel)
Region: United States > Georgia > Grovetown
Price Range: RM339 - RM473 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Augusta West 2.5*
Number of rooms: 58
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Also Known As:
Grovetown Best Western
Best Western Grovetown
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Questions & Answers

Questions? Get answers from BEST WESTERN Augusta West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a low floor if you are a lady travel long alone. Near the front desk.”
 of 5 bubbles D1641MJcarolc, 8 Aug 2016 | Read review
“Quiet, bicycle friendly.”
 of 5 bubbles waddelne, 16 Jun 2016 | Read review
“Room was close to I-20 but you wouldn't know it. Walking distance to several restaurants.”
 of 5 bubbles tld2015, 23 May 2016 | Read review
“Room was quiet despite proximity to I-20. I imagine all rooms were pretty quiet.”
 of 5 bubbles jeffreyw371, 17 May 2016 | Read review
“Entire hotel was very quiet.”
 of 5 bubbles 833gloriar, 6 Apr 2016 | Read review
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