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Castle Inn

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106 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Lake Park, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

This inn is only fair. There is no elevator. There are no amenities. The room smelt like someone dumped a gallon of sanitizer in the room and called it clean. The office hours are very limited. I would love to have their hours! They make banker hours look long! The rooms are in serious need of upgrades. The beds and... More 

Helpful?
Thank knseli
Navarre, Florida
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 weeks ago

The Castle Inn is unique. Bring your own pillows. Theirs are like flat pancakes. We had a view of the parking lot, mountain, river. We didnt sit out there due to the smell of the Troll Restaurant. The bed needs replaced. It squeaks everytime someone moves in it. The shower was awesome though. I would go to a different place... More 

Helpful?
Thank Lori N
Level Contributor
3 reviews
Reviewed 5 weeks ago via mobile

Very friendly place to stay in Helen. Right downtown, across the bridge, within walking distance from everything. Our room had a balcony right on the river and was very comfortable. Easy street access from our room to the Main street. There was a restaurant/ pub on the lower level and lots of shopping right in the same building. We loved... More 

Helpful?
Thank Linda C
Citrus Springs, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 October 2016

The pictures and the price ($189 per night) Jed me to believe we were in for a treat. What a let down! The steep STEEP stairs you have to lug your bags up is the first indication that you have made a planning error. The rooms and hallways are so heavily perfumed the air is unbreatheable! There is no microwave... More 

Helpful?
1 Thank QuiltedLady
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 October 2016

This hotel take you back in time in a very comfortable manner. Actual keys for the rooms (I travel weekly so that was unique) with balconies overlooking main street which was fantastic to sit back in the evenings and people watch during the late night hours! Set back in the old Bavarian style but rooms were clean and comfortable. Basically... More 

Helpful?
1 Thank Steve E
CastleInnHelen, Manager at Castle Inn, responded to this review

Thank you for choosing to stay with us. We appreciate each and every one of our guests and we thank you for taking the time to leave kind words about us and our inn. Please come back and stay with us again. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

Hotel has a great location, but the staff is not very friendly and the property is not very well taken care of. Hotel office was closed when we checked in because of a family emergency. Instructions were not clear how to proceed. When I called they were not very pleasant. A discarded hot dog and bun sat in the entry... More 

Helpful?
1 Thank leslie m
CastleInnHelen, Manager at Castle Inn, responded to this review

Thank for staying with us here at The Castle Inn. We do have office hours being that we are a small Inn. Staying open 24 hrs a day is not very hard for a small staff. We are sorry that the staff member seemed not friendly with helping you with your late check in. I spoke with him and he... More 

Alabama
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 October 2016

Great room with the best location right in the heart of the festival. Stayed 30 Sep - 1 Oct. this is our 4th year straight and already looking to book for 2017. Nice add this year was the refrigerator. Always clean and close to everything in town.

Helpful?
Thank sas0316
CastleInnHelen, Manager at Castle Inn, responded to this review

Thanks so much for coming back to stay with us at The Castle Inn. We do love to see our repeat guest. Our staff always happy to make sure your stay is a good one. See you soon. Thanks Deb More 

Aiken, South Carolina
1 review
Reviewed 1 October 2016

We had a great time the staff was very helpful close to every thing. All the great places to eat and drink were minutes away. The shopping was great my wife went to all the shops all close to the Castle Inn. We are looking forward to our to next trip to Helen and see the friendly staff at The... More 

Helpful?
Thank kmoore1957
CastleInnHelen, Manager at Castle Inn, responded to this review

Thank you for staying here with us at The Castle Inn. I am so pleased that you had a great stay and hope to see you often. Thanks Deb More 

Cleveland, Georgia
2 reviews
Reviewed 26 September 2016 via mobile

My family and I stayed at the castle for the beginning of Octoberfest and we had an amazing time! The rooms are very clean and the staff was excellent! Debbie the hotel manager was very nice and helpful with things to do in the town and provided us with everything we needed plus more. You will love the location right... More 

Helpful?
Thank bbennett004
CastleInnHelen, Manager at Castle Inn, responded to this review

Thank you for staying with us here at The Castle Inn. I am so glad that you found your stay a happy one. We try to meet the needs of our guest so that they can enjoy their visit. Hope to see you again soon. Thanks Deb More 

Level Contributor
56 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 September 2016 via mobile

The hotel is located downtown Helen and is close to all the action. It is very well maintained and managed. The rooms are nice with great views of downtown. Debbie the manager is very helpful. Would stay again.

Helpful?
Thank David K
CastleInnHelen, Manager at Castle Inn, responded to this review

Thank you for staying here at The Castle Inn. We are glad that your stay was nice and that you found our rooms up to standard. We hope that you will stay with us again soon. Thanks Deb More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Bavarian style building with magnificent views! This Hotel is located in the heart of Alpine Helen on the banks of the Chattahoochee River with fantastic views of the mountains. Enjoy the comfort of our rooms after a full day of; trout fishing on the Chattahoochee River, the action packed family fun of Helen's Main Street attractions, or endless hours of browsing and shopping the most unique shops in the Georgia Mountains. ... more   less 

Additional Information about Castle Inn

Address: 8580 Main St, PO box 209, Helen, GA 30545
Region: United States > Georgia > Helen
Price Range: RM396 - RM618 (Based on Average Rates for a Standard Room)
Number of rooms: 12
Also Known As:
Castle Hotel Helen
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Questions & Answers

Here's what travellers have asked, with answers from Castle Inn staff and other travellers.
3 questions
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1 month ago
7 months ago
Birmingham, Alabama

See all questions (3)

Questions? Get answers from Castle Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the front.”
 of 5 bubbles LoriiN, 7 Nov 2016 | Read review
“Rooms facing Main Street so you can sit on balcony and enjoy festivities”
 of 5 bubbles 631stevee, 28 Oct 2016 | Read review
“You want a room with Main Street balcony”
 of 5 bubbles kmoore1957, 1 Oct 2016 | Read review
“over looking river.”
 of 5 bubbles 749bobw749, 16 Aug 2016 | Read review
“Ask for a river view room”
 of 5 bubbles 1928Minnie, 26 Jul 2016 | Read review
5 of 5