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Riverbend Motel & Cabins

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#3 of 18 Hotels in Helen
Certificate of Excellence
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1 room 2 adults 0 children
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Riverbend Motel & Cabins
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1,380 Reviews from our TripAdvisor Community

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Showing 1,380: English reviews
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Thunder Bay, Canada
Reviewed 6 days ago NEWvia mobile

First the good. The bed was quite comfortable and the area very quiet. Now the bad. I don't see how anyone could give this place a 4.5 rating. The bathroom- mouldy, hair in the tub, stains in the toilet, stains on the shower curtain, dark black stains on the towels (I have pictures to prove it). The walls were filthy,...

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Helpful?
Thank Patricia B
HOTEL’S FAVOURITE REVIEW
Reviewed 27 November 2016 via mobile

We stopped last minute as we hadn't originally planned on staying the night in Helen (we live just over an hour away). Victoria helped us and was absolutely amazing!! She was sweet, friendly, and very welcoming. She found us the perfect room and accommodated with our hesitation. Plus the rooms are clean and romantic. Perfect place with that perfect someone...

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Helpful?
Thank Emily S
About Hotel's Favourite Review
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hi Emily, Thank you for your kind review of your visit with us. We are more than thrilled Victoria could accommodate you and make your stay with your special someone perfect. We hope to see you again the next time you visit Helen.

Georgia
Reviewed 1 week ago via mobile

Bed and shower pressure was acceptable. Furniture was old, scarred and torn. Remote duct taped together. Stairs and landing boards were rotted. View was disappointing. Did not use jacuzzi. Do not stay.

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Thank ga_aak
Reviewed 2 weeks ago via mobile

The place wasn't as bad as the poor reviews. It was decorated outside in An alpine theme (like everything in the town). The inside had been partially updated (laminate floors and spot painting). No elevator. It wasn't pristine but it was adequate. We were on the top floor and could see the river outside our hotel door. People were having...

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2Thank PlunderGirl
Reviewed 3 weeks ago via mobile

Have been there several times over the past few years. Our go to hotel in Helen. Mgmt always is helpful and accommodating. First trip there was by pure accident. My daughter had a college basketball game in a neighboring city no after the game I was too ill to travel. On the advice of local residents I tried Helen and...

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Thank Ken M
Woodstock, Ga.
Reviewed 3 weeks ago

We stayed here 13 years ago, for our 20th anniversary, 2nd honeymoon. We just got home from staying there for our 33rd anniversary, 3rd honeymoon. It is still beautiful and peaceful. Our room was clean, very up to date, and comfortable. The only thing I would change is the size of the pillows. They are much too long. Our whole...

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Thank awdrey2002
Reviewed 20 March 2017 via mobile

Lovely older hotel on the river. Kid friendly, rooms are nice, beds comfortable, walking distance to town, can sit by the river and relax! Walking distance to everything! Was nice to sit by the river and enjoy family! Will definite visit again soon!

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Thank Allison H
Reviewed 13 March 2017 via mobile

The hotel needs to update their outdated photos on the website. Rooms are old and not well cleaned. Hotel employees smoked outside our rooms and the air conditioner sucked in their smoke into the rooms. According to the pictures on trip advisor we thought we would have a view of the creek from a balcony but we did not. Will...

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Thank Lori W
West Chicago, Illinois
Reviewed 4 March 2017

We decided to spend the night in Helen kind of last minute. We had checked this place out in the past but they did not take dogs back then. Since they do now we decided to try it. I really liked the large room with big comfortable beds and a ceiling fan. You can tell when this motel was built...

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Thank Sonia S
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hi Sonia, Thank you for taking the time to leave us feedback on your recent visit. We are thrilled you enjoyed your visit with us and you were able to bring your furry friend with you! We certainly hope to see you again the next time you visit Helen.

Chatsworth
Reviewed 24 February 2017

The place was old needs update badly! The bathrooms and showers are very old.It is right on the river which was nice did not like the rooms the beds no good! Would not stay there again.Over all I would rate it a C.

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Thank majorgal110
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Good Day, Thank you for your feedback on your recent visit. I am sorry to hear we did not meet your expectations during your girls get together. We do hope you enjoyed your weekend in Helen and the next time you visit give us another try.

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Amenities

Highlights
  • Free Parking
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Located conveniently downtown. Flat screen TV, PILLOWTOP king OR 2 queen size beds. Each room has a micro/frig, coffee maker, hairdryer, iron/ironing board, HBO and wireless internet. Located on the Chattahoochee River. Picnic tables, BBQ grills. Free local calls. Our beautiful cabins sit along the Chattahoochee River. Each cabin has a cozy loft bedroom, full kitchen and living room equipped with a fireplace, BIG FLAT SCREEN TV & HBO. Some cabins are equipped with Jacuzzi tubs. ... more   less 

Additional Information about Riverbend Motel & Cabins

Address: 134 River St, Helen, GA 30545-3118
Region: United States > Georgia > Helen
Price Range: RM401 - RM920 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Riverbend Motel & Cabins 2*
Number of rooms: 25
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Also Known As:
Riverbend Motel And Cabins
Riverbend Motel & Cabins Hotel Helen
Chalet Kristy Helen
Chalet Kristy Hotel Helen
Hotel Style:
#1 Romantic Hotel in Helen
#2 Family Hotel in Helen
#2 Business Hotel in Helen
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Questions & Answers

Here's what travellers have asked, with answers from Riverbend Motel & Cabins staff and other travellers.
13 questions
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Questions? Get answers from Riverbend Motel & Cabins staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cabins may be a little more intimate.”
kaylarenea, 30 Jan 2017 | Read review
“Loved the cabin with a private balcony overlooking the river.”
D7119IYmichaelk, 29 Nov 2016 | Read review
“There is no good room at this place. Believe me! I am telling the honest truth.”
  • Toilet keep running and finally broke during the night, could not flush
  • Room in disrepair - all walls and everything inside these walls
  • Outlet was cracked
  • bug and sticky stuff and dust all over floor
  • This was the door frame which was missing a huge chunk of wood. Did not feel safe.
  • Blow Dryer would not even come on
  • Looks like a crowbar had been used to prie open this door. Also, a huge gap at bottom of door. R
  • Mold
424kamw, 18 Nov 2016 | Read review
“Facing the river”
abrilaztecauto, 2 Nov 2016 | Read review
“just keep going”
yesyes111, 2 Nov 2016 | Read review
5 of 5