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Riverbend Motel & Cabins

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#2 of 19 Hotels in Helen
Certificate of Excellence
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1 room 2 adults 0 children
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Riverbend Motel & Cabins
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1,372 Reviews from our TripAdvisor Community

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Showing 1,372: English reviews
Charlotte, North Carolina, United States
Reviewed 21 October 2016

Riverbend Motel is stuck back right on the river with shade and running water. The motel is with in walking distance of all of downtown Helens attraction's. Good price point and friendly staff, room was just a little dusty but bed was very comfortable!

Thank Robert L
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hello, Thank you for your recent review of your stay at the Riverbend Motel and Cabins. We are thrilled you enjoyed your stay and our location served you well! We look froward to seeing you again the next time you visit Helen.

Reviewed 19 October 2016 via mobile

My girlfriend and I were excited to take our first mini vacation together. The Riverbend motel was the first appealing room we found in our PRICE range. We expected antiquated accommodations, but instead we found a very attractive modern designed room. The location was perfect and the staff was professional and great to interact with. When we tell our friends...

Thank Derek W
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hello Derek, Thank you for your wonderful review of your stay with us. We are thrilled we could properly accommodate you and your girlfriend for your first vacation together. We are so happy you enjoyed your stay and we appreciate the recommendations! We hope to see you again the next time your travels bring you to Helen.

Reviewed 11 October 2016

The BAD: Sink wouldn't drain. Toilet paper holder was to short and roll kept falling on the floor. Walls and base boards were filthy. Looked like a child painted the room. My back was killing me after one nights sleep. I just new I was going to break through the bottom of the tub. Big crack around in the ceiling...

Thank ssyork1
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hello, Thank you for taking he time to give us feedback on your recent stay. We value each guests feedback as it helps us better our accommodations. I would like to apologize for any and all inconveniences you experienced during your stay. We are working to enhance our guest experience by updating rooms in the future. We do hope you...

Reviewed 10 October 2016 via mobile

Live Bugs, used soap in shower, water running across the floor , lights flickered, popping from the plugs on the extension cord and the ac smelled like something was burning, door to room opened only about 15 inches due to wood floor issues. Bed pillows and sheets looked like they were slept on and the remade due to wrinkles (...

1Thank Jamie L
Phenix City, Alabama
Reviewed 6 October 2016

We expected more for a place that was $129.00 per night. This was just a 1/4 step up from a Motel 6 that I stayed at in 1971 and just as dated. The bath tub was small for my 6 foot frame, no relaxing at all and had to use care as the bottom was very slick. The wash rags...

1Thank Stephen W
Reviewed 5 October 2016 via mobile

Stay away from this place. We rented a very expensive queen cabin with a jacuzzi that was overpriced for its condition and surroundings. When we got there no one could find our key because supposedly the cleaning lady had both of them. When we finally got to it, our front view was a smelly dumpster with overflowing trash bags, trash...

2Thank petnursee
Reviewed 3 October 2016 via mobile

After reading the reviews on here, I was expecting a terrible experience but I was surprised how nice it was. It is an older hotel, not modern and sterile. I happen to appreciate the atmosphere. The beds were comfy, our room was clean, staff was super friendly. We come to Helen GA for the atmosphere and rarely do we spend...

Thank Tina O
Reviewed 2 October 2016 via mobile

We showed up for oktoberfest. We booked the room online. We knew it was overpriced but went for it. When we checked in and saw the room it was disgusting. First thing I did was removed the sheets and looked under the bed. There were bed bugs! Then there was mold and brown splatter on the walls. We immediately went...

1Thank Brandon W
Gainesville, Florida
Reviewed 27 September 2016

Helen is a beautiful town. The Riverbend Motel is in a great location, which is why I'm rating it 3 out of 5. I am downgrading the motel because our cabin was $200/night, there was garbage in the oven and under a chair. The place is dog-friendly but also dog-eared. I'm assuming it is in a flood plane since we...

1Thank Dennis W
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hello, Thank you for your recent feedback on your stay with us. We are glad our location served you well during your visit to Helen. I would like to apologize for the cleanliness issue you encountered in your cabin. We appreciate feedback from our guests so we can resolve any issues. We hope you will give us another try the...

Atlanta, Georgia
Reviewed 23 September 2016 via mobile

The motel is in serious need of updating and deep cleaning. The furniture was literally falling apart and there is rotten wood on the outside. The floors in the room were dirty, the commode was loose, there were unspackled holes in the walls, basically everything was old, worn and dirty. Even the hairdryer had dirty handprints on it! The lights...

1Thank unclegrouch
Sonya T, Guest Relations Manager at Riverbend Motel & Cabins, responded to this review

Hello, Thank you for taking the time to give us your feedback on your recent stay. We are terribly sorry to see your experience was not perfect. I would like to extend my sincerest apologies for the cleanliness issues you encountered as well as you dissatisfaction with the furniture provided in your room. We are working to update our accommodations...

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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
Official Description (provided by the hotel)
Located conveniently downtown. Flat screen TV, PILLOWTOP king OR 2 queen size beds. Each room has a micro/frig, coffee maker, hairdryer, iron/ironing board, HBO and wireless internet. Located on the Chattahoochee River. Picnic tables, BBQ grills. Free local calls. Our beautiful cabins sit along the Chattahoochee River. Each cabin has a cozy loft bedroom, full kitchen and living room equipped with a fireplace, BIG FLAT SCREEN TV & HBO. Some cabins are equipped with Jacuzzi tubs. ... more   less 

Additional Information about Riverbend Motel & Cabins

Address: 134 River St, Helen, GA 30545-3118
Region: United States > Georgia > Helen
Price Range: RM364 - RM973 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Riverbend Motel & Cabins 2*
Number of rooms: 25
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Also Known As:
Riverbend Motel And Cabins
Riverbend Motel & Cabins Hotel Helen
Chalet Kristy Helen
Chalet Kristy Hotel Helen
Hotel Style:
#1 Romantic Hotel in Helen
#2 Business Hotel in Helen
#2 Family Hotel in Helen
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Questions & Answers

Here's what travellers have asked, with answers from Riverbend Motel & Cabins staff and other travellers.
13 questions
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Questions? Get answers from Riverbend Motel & Cabins staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cabins may be a little more intimate.”
 of 5 bubbles kaylarenea, 30 Jan 2017 | Read review
“Loved the cabin with a private balcony overlooking the river.”
 of 5 bubbles D7119IYmichaelk, 29 Nov 2016 | Read review
“There is no good room at this place. Believe me! I am telling the honest truth.”
  • Toilet keep running and finally broke during the night, could not flush
  • Room in disrepair - all walls and everything inside these walls
  • Outlet was cracked
  • bug and sticky stuff and dust all over floor
  • This was the door frame which was missing a huge chunk of wood. Did not feel safe.
  • Blow Dryer would not even come on
  • Looks like a crowbar had been used to prie open this door. Also, a huge gap at bottom of door. R
  • Mold
 of 5 bubbles 424kamw, 18 Nov 2016 | Read review
“Facing the river”
 of 5 bubbles abrilaztecauto, 2 Nov 2016 | Read review
“just keep going”
 of 5 bubbles yesyes111, 2 Nov 2016 | Read review
5 of 5