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No hot water when showering in the afternoon. We were informed after complaining that the hot water heater broke around Christmas time and had not been replaced with a adequate heater. A temporary heater was being used and it didn't work properly.
We stayed for...More
Back story...Drove over 900 miles on Saturday, stopped here and checked in at 5:50 or so, the lobby looked inviting and clean so I checked in to room 177. First issue, couldn't open the door, housekeeping was just going by and used their key to...More
I cannot believe this is actually a 3 star hotel. I would say not higher than 1.5 stars. I understand it is under renovation but there are people roaming the halls and staying in rooms that are under construction and have no door knobs. I...More
The refrigerator was unplugged because the outlet behind it was being used for the microwave and TV. The TV picture was fuzzy. The beds were as low as cots. The door had a cheap chain lock, and the whole area was sketchy. This dump will...More
A bit outdated but clean, quiet, comfortable, easy access to the interstate, good steakhouse on site, breakfast in the morning was lacking and so was the coffee sadly, but there is a Denny's and waffle house near by.
Thank Robert E
Response from Springfield H, Public Relations Manager at Springfield Hotel and SuitesResponded 14 December 2017
Thank you for your feedback, We are currently undergoing some exciting changes and are working on having a full breakfast including waffles. Thank you for staying with us and taking the time to give feedback.