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Hilton Garden Inn Atlanta South-McDonough

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Hilton Garden Inn Atlanta South-McDonough
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419 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Atlanta South-McDonough
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Showing 416: English reviews
bonita springs, United States
Reviewed 13 July 2016

My room was pre=paid online, but on arrival, I was told room was overbooked. I was offered an "upgrade", but my 3 grandkids had to sleep on a very inferior, pull-out sofa. Hotel has no cots, just blow-up mattresses. You also have to pay for an expensive, very limited breakfast if you'd like to eat at the hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Berk L
NeinaMorris, Front Office Manager at Hilton Garden Inn Atlanta South-McDonough, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. Please contact me direct at the email or phone number below...

Liverpool, United Kingdom
Reviewed 13 July 2016

Fantastic hotel,very clean ,lovely staff,especially the young receptionist she was so helpful,pool and gym great and we used the lounge area to meet and greet family so this was an excellent area of hotel backs on to shopping mall

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Helpful?
Thank Debbie W
NeinaMorris, Front Office Manager at Hilton Garden Inn Atlanta South-McDonough, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

Murray, Kentucky
Reviewed 4 July 2016

The hotel personnel was friendly and helpful. The accommodations and parking was clean, safe, and welcoming. Easy access from the interstate. Shopping area and food choices are close to the hotel. Guest Internet access was nice too.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 917louc
NeinaMorris, Front Office Manager at Hilton Garden Inn Atlanta South-McDonough, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

Reviewed 1 July 2016

Room services were exceptional. Most of the staffs were very helpful and sweet. Room had very strong smell of wet paint, asked to change to another one but was denied. Was told that we would smell wet paint throughout the night at the whole hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank J8521IDjeanl
NeinaMorris, Front Office Manager at Hilton Garden Inn Atlanta South-McDonough, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number...

Montgomery, AL, United States
Reviewed 30 June 2016

You can pay a whole lot more and not get a better room. Very clean; professional, friendly staff. You can pay for meals or not; other places charge you (an arm and a leg), like it not. Easy access to I75.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Owen D
NeinaMorris, Front Office Manager at Hilton Garden Inn Atlanta South-McDonough, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

Rincon, Georgia
Reviewed 22 June 2016

Don't waste your money. Overpriced for the crappy customer service. And the breakfast isn't worth the price. Staff is rude, not interested in making wrongs right, or even hearing your concerns. Thank goodness the lobby had a bar.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Christy M
NeinaMorris, Front Office Manager at Hilton Garden Inn Atlanta South-McDonough, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. Please contact me direct at the email or phone number below...

Estero, Florida
Reviewed 22 June 2016

Our stay at the Hilton Garden Inn was delightful. Great place to stay & wind down after the drive from Louisville through Atlanta. Rooms very clean. Staff very friendly & food very good. Shrimp cocktail was scrumptious! Can't go wrong with this HGI.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank esterofl2012
NeinaMorris, Front Office Manager at Hilton Garden Inn Atlanta South-McDonough, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

McDonough
Reviewed 22 June 2016

I love this so very much I got to enjoy more so I really got to go but ill tell you my experience first. I walk in greeted beautiful garden and every thing this is all I have to say awesome great job guys everything was great guys your great.

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Thank Anaya
Norcross
Reviewed 19 June 2016

It was interesting after correcting an arrow. Overall, the location and place was very good. It was quiet and comfortable. The location was close enough to be able to go pick a few items. Places to eat were near by.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank B787KClarryh
PIKETON OHIO, United States
Reviewed 16 June 2016

When I checked in I was offered breakfast the following morning in the hotel's restaurant for an additional $5 which I agreed to. My room was fine but next day when I came down to breakfast there was only 1 other customer and he already had his food. The two waitresses were chatting by the counter and paid no attention...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Rex S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton Garden Inn Atlanta South-McDonough

Address: 95 Highway 81 West, McDonough, GA 30253
Region: United States > Georgia > McDonough
Price Range: RM562 - RM940 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Atlanta South-McDonough 3*
Number of rooms: 105
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity and Expedia so you can book your Hilton Garden Inn Atlanta South-McDonough reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Atlanta South-Mcdonough Hotel Mcdonough
Hotel Style:
#2 Business Hotel in McDonough
#4 Family Hotel in McDonough
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Atlanta South-McDonough staff and other travellers.
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Cincinnati, Ohio
1 month ago
1 month ago

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Questions? Get answers from Hilton Garden Inn Atlanta South-McDonough staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to 75-South Highway, Quiet floors and rooms, fantastic knowledgeable staff.”
 of 5 bubbles larrytm1, 1 Oct 2016 | Read review
“Beds so so comfy rooms so big”
 of 5 bubbles 857debbiew, 12 Jul 2016 | Read review
“Suggest upper floors away from elevator area if possible.”
 of 5 bubbles maureenmC5231KB, 24 May 2016 | Read review
“Stay at the nearby Marriott instead.”
 of 5 bubbles 117jackh, 18 May 2016 | Read review
“My tip for any hotel is 'bring earplugs.' Hotels cannot control how noisy there guests are and I was kept awake one night by mine ;-(”
 of 5 bubbles Redwards81, 9 Apr 2016 | Read review
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