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Hampton Inn Atlanta Southlake

615 reviews
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Traveller (57)
Room & Suite (47)
Dining (6)
Overview
  • Excellent44%
  • Very good25%
  • Average16%
  • Poor9%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Atlanta Southlake
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (615)Write a Review
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252
153
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58
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252
153
102
58
41
Show reviews that mention
All reviewsfront deskstaff was very friendly and helpfulrooms were cleangreat place to staybusiness tripeasy accessbed was comfortableconvenient locationone night staylong drivewafflesenjoyed my stayfree breakfastparking lotatlantamallinterstate
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1 - 5 of 606 reviews
Reviewed 6 days ago

This was our 3rd stay at this property as we love the location. The hotel is off the main roads and for the most part is very quite. Before we had no problem getting the room location we wanted, and had even called the night...More

Thank Richard J
Response from Ava S, Guest Relations Manager at Hampton Inn Atlanta SouthlakeResponded 5 days ago

Dear Richard, We thank you for visiting us once again and appreciate the review you posted on your stay. I sincerely apologize for the inconvenience caused to you, with you being allotted another room and we are happy that you liked the room that you...More

Hotel's Favourite
Reviewed 19 December 2017

I stayed here on the night of 12/15. The property earns an automatic 5/5 for assisting me with moving a non-refundable/changeable booking to 12/15 from 12/12 after I made a booking error. That says a lot of good about the property and staff attitudes toward...More

Thank James M
Response from Ava S, Guest Relations Manager at Hampton Inn Atlanta SouthlakeResponded 23 December 2017

Dear James, We thank you for your feedback and and appreciate you rating us with 5 stars. Our staff was most happy to change the booking after realizing your error and I am glad that you found everything to your liking and satisfaction. Your concern...More

Reviewed 2 weeks ago

Using my HH app a few days ahead I selected a non-smoking room with a king bed. When I got to my room it had two double beds and was a smoking room. It was late and I had driven almost 1000 miles so I...More

Review collected in partnership with Hampton
Thank Stephendpalmer
Response from Ava S, Guest Relations Manager at Hampton Inn Atlanta SouthlakeResponded 1 week ago

Dear Stephen, Thank you for taking time to post your disappointments. We regret that all our rooms were booked, that day, and we sincerely apologize for not being able to allot you the room of your choice, which was not a non-smoking room, with a...More

Reviewed 2 weeks ago

Wonderful stay at this Hampton Inn. We originally had reservations at another site but chose not to stay for various reasons. We are so glad we found this hotel. The staff is remarkable! The accommodations are superb. We couldn't have asked for anything better.More

Review collected in partnership with Hampton
Thank Sharon W
Response from Ava S, Guest Relations Manager at Hampton Inn Atlanta SouthlakeResponded 2 weeks ago

Dear Sharon, I thank you for deciding to stay at our hotel and appreciate you posting a very positive review along with a 5 star rating. We are most pleased to learn that you liked the location of our facility and had an enjoyable time...More

Reviewed 2 weeks ago via mobile

This property is barely average. Needs a decent spruce up and someone to slap some paint around in the rooms. Obviously trying their best though as it doesn't feel dirty at all. Ok for a quick bed & showerMore

Thank Jorton
Response from Ava S, Guest Relations Manager at Hampton Inn Atlanta SouthlakeResponded 2 weeks ago

Dear Jorton, I thank you for taking time to post a review about our hotel. We are happy that you found your room clean though the walls appeared dated and need a spruce up. Your comments have been relayed to our management for their review...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$109 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$109 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Add Photo Photos
Traveller (57)
Room & Suite (47)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
billyp202017
6 January 2017|
AnswerShow all 3 answers
Response from 649randallp | Reviewed this property |
Contact the hotel directly they are extremely friendly. I've never seen any animals. during all my stays. normally I'm there once a month
0
Votes
Jeff P
23 December 2015|
AnswerShow all 3 answers
Response from Gabriele S | Reviewed this property |
That service is not available at this location as it is too far for that to work effectively. There are a number of hotels closer to the airport that not only offer shuttle service but parking for a certain number of nights.
0
Votes
Room Tips
"rooms odd numbered _01to _13 back up to a field"
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"Front side to avoid train noise"
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"Not Room 323 until the hotel is upgraded"
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"don't stay in room 214 unless it has been redone."
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