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Holiday Inn Hotel and Suites Savannah-Pooler

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#2 of 13 Hotels in Pooler
Certificate of Excellence
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Holiday Inn Hotel and Suites Savannah-Pooler
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361 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel and Suites Savannah-Pooler
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Showing 354: English reviews
Reviewed 3 July 2016

Had a good stay there, enjoyed the breakfast, with extremely friendly and attentive service from Unece, who made sure we had everything we needed or wanted! The facilities were new, clean and in perfect condition too.

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Helpful?
Thank lbonneau1
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Thank you so much for your gracious comments. We are happy to know we were able to provide you with a clean and friendly place to stay when you're in the area. Please travel safe.

Greensboro, North Carolina
Reviewed 3 July 2016 via mobile

I had been on the road for six hours and thankful to get here. It was shortly after allowed check-in time. There wasn't any rooms available and the check in staff kept me updated. I waited less than 15 minutes until a room was available. Ms. Celeste and her colleagues at the check in desk were professional, courteous and certainly...

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Helpful?
Thank Alexa K
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

I am so happy to read how much you enjoyed your visit at hotel. Thank you for such a wonderful review. It's always good to know where we succeeded and you help us a lot with your comments. Thank you for the "shout out" to Mrs. Celeste, the cheerful front desk and our phenomenal housekeeping team. I can't wait to...

Reviewed 1 July 2016

Have stayed several times at this hotel, and the people are awesome! The sweet lady that does breakfast is awesome! Unece was her name! Food was GREAT! Rooms are clean and hotel was quiet! A couple of fast food restaurants within walking distance!

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Helpful?
Thank Ronjmanuel
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Thank you so much for taking time to share your comments about your recent visit with us. I am not surprised that Unece was instrumental in increasing your level of satisfaction with us. She has a way of making sure everyone is happy and full before they head out for the day. We look forward to your next visit and...

Carmel, Indiana
Reviewed 25 June 2016 via mobile

Our girl scout troop was in Savannah to visit the birthplace of girl scouting. We booked through a travel agent and they had us in a horrible hotel. Mid trip we decided to change the hotel and the Holiday Inn was very accommodating. Tina made us feel very welcomed as well as the rest of the staff. Thanks for having...

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Helpful?
1Thank Karla G
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Wow Karla what an awesome review. You ladies rock. We are always happy to hear when our guest had a great time. Hope your trip to Savannah was everything you wanted it to be. Should you travel the same route in the future, we'll be here for you. I plan to read your review to the staff tomorrow morning and...

Reviewed 22 June 2016 via mobile

Set up a reservation through booking.com. Drove 12 hours to find out our reservation was cancelled because our credit card was declined. They had our number and email and still no body bothered to contact us. So we had to pay for an even higher rate. Breakfast is $10 which is ridiculous! One of our key cards didn't work, and...

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Helpful?
Thank DeppeDeppe93
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Thank you for your comments. We are always happy to hear when our guest had a great time, but we also need to hear when their stay is not satisfactory. I would invite you to give me a call directly so I may look into this matter more closely.

Tampa, Florida
Reviewed 18 June 2016

This hotel was the perfect stay. One exit over from the airport, it had all the convenience, like a free shuttle and none of the noise. The staff was friendly and my room was clean. Comfortable bed too!

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Helpful?
Thank Pete M
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Thank you for your recommendation, Pete. I'm happy you found our property so suitable for your needs. Please stop in again next time you're in the area. Travel Safe.

Columbia, Tennessee
Reviewed 13 June 2016 via mobile

We stayed for two nights while we visited near by Savannah, GA. We were greeted my Celeste, who was very nice and welcoming. The hotel smells wonderful. The room and entire hotel was spotless. The breakfast was awesome! Keke waited on us for breakfast and was very nice. Great experience overall.

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Helpful?
Thank EDSalerno
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

I am thrilled you got a chance to experience Celeste and Keke's customer service skills because those two are awesome. Thank you for the rocking comments about our staff and hotel, I shared them in our morning huddle. We are always delighted to hear from our guest that their stay was great. Have safe travels and come back soon.

Fort Worth, Texas
Reviewed 10 June 2016 via mobile

I have to travel often and I am in a hotel at least three nights a week. When in Savanna we stay at this hotel. I always enjoy my stay. It is close to airport. Clean. They have a very friendly staff. Breakfast buffet is wonderful. They give you the works: fresh fruit, yogurt, hot and cold cereal, bacon, eggs,...

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Helpful?
Thank Ginag70
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Thank you for your comments. Your praises have been passed along to the staff, with special mention to Tina and Unece. We do appreciate choosing our property for your lodging choice in Savannah. Travel Safe.

Reviewed 10 June 2016 via mobile

All Holiday Inn maintain a high standard of service so when one is exceptional it really stands out. My recent trip to the Holiday Inn & Suites in Pooler Georgia was very exceptional. Of course the bricks and mortar are basically equal everywhere with IHG Holiday Inns. It's all about the people and the people at this Hotel are very...

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Helpful?
Thank Sid F
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Wow! You rock! I am so grateful that you recognized our staff as being a most important commodity in our hotel. I'm glad you found our location convenient, updated clean and full of amenities but your comments about our team members is just heartwarming. Thank you so much for taking time to share your comments here. I plan to read...

Reviewed 5 June 2016

We arrived early in the day and Dee not only found us a room within 15 minutes, he also gave us free breakfast. Then Rebecca advised us on the best tours in Savannah and helped us arrange an Uber ride into the city. Wow, what Southern hospitality! We highly recommend Dee and Rebecca.

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Helpful?
Thank brian s
Rebecca S, Guest Relations Manager at Holiday Inn Hotel and Suites Savannah-Pooler, responded to this review

Thank you Brian for that awesome review. Dee and I appreciate the "shout out" about our service. I really enjoyed speaking with you and your wife. Thank you so much for taking the time to share your comments on Trip Advisor. I shared your review with Dee this morning and we both appreciate your wonderful comments. We hope you will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Savannah/ Pooler Hotel warmly welcomes you to Pooler, Georgia There's so much to see and do, whether your visit brings you to us for business or pleasure. Savannah, the sultry 'Belle' of the SE Coast captivates visitors from all around the world. The historic district is an artist pallet of stunning architecture and 24 beautifully laid squares with towering Magnolia trees and ancient, majestic Oak's draped with Spanish moss. Visitors can enjoy many activities from taking romantic horse-drawn carriage tours, to dining aboard the Savannah River Queen, or they can relax and take in a live musical at the famous Savannah Theatre. Closer to home you'll find other fabulous attractions that appeal to youngsters and the young at heart such as: Mighty Eighth Air Force Museum, Five Star Family Fun Park, Oglethorpe Speedway Park, Roebling Road Speedway, Crosswinds Golf Club and Southbridge Golf Club. Pooler is conveniently located off I-95 and only 8 minutes from Historic Savannah, and 2 miles from the Savannah / Hilton Head Airport. Let us introduce you to our brand new, full service Holiday Inn Savannah West. It's a whole new Holiday Inn concept; it's vibrant and bold with a contemporary look. Let our specialist team assist you when planning your event; whether it's a wedding, reunion, banquet or meeting. ... more   less 

Additional Information about Holiday Inn Hotel and Suites Savannah-Pooler

Address: 103 San Drive, Pooler, GA 31322
Region: United States > Georgia > Georgia Coast > Pooler
Price Range: RM568 - RM746 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel and Suites Savannah-Pooler 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Holiday Inn Pooler
Pooler Holiday Inn
Hotel Style:
#1 Business Hotel in Pooler
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel and Suites Savannah-Pooler staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel and Suites Savannah-Pooler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away from rooms near elavator.”
 of 5 bubbles H8672OGrobertb, 4 Jan 2017 | Read review
“Stayed on the 4th floor. The maids started cleaning the next morning around 12n.. Love this because the maids staff can be very noisy/loud.”
 of 5 bubbles evelynl466, 22 Dec 2016 | Read review
“I would choose another hotel next time I am in Pooler.”
 of 5 bubbles 845gregj, 12 Dec 2016 | Read review
“Try to get the top floor for your stay.”
 of 5 bubbles jmdarcey, 18 Nov 2016 | Read review
“The backside of the motel faces woods. Very quiet. No parking lot, traffic, or bright lights.”
 of 5 bubbles poppyb594, 23 Oct 2016 | Read review
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