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Sleep Inn & Suites Pooler

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Traveller (45)
Room & Suite (34)
Dining (2)
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Overview
  • Excellent29%
  • Very good25%
  • Average26%
  • Poor9%
  • Terrible11%
Travellers talk about
“room was clean”(21 reviews)
“waffles”(17 reviews)
“flat screen tv”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (279)
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Traveller rating
75
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75
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75
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All reviewsroom was cleanwafflesflat screen tvlong drivefront desk personnelwould stay here againdowntown savannahgood nights sleepstaff was friendly and helpfuleasy accessfloridapillowsmotelexit
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1 - 5 of 275 reviews
Reviewed 2 weeks ago via mobile

The rooms were fine however we were woke up at 9 am with housekeeping wanting to get in this happened to additional family that was staying in another room at the same location. This is the second Sleep Inn we’ve stayed in recently that was...More

Thank Gene H
Response from Gloria B, Guest Relations Manager at Sleep Inn & Suites PoolerResponded 2 weeks ago

Dear Gene H, We are very sorry that there were so many problems during your visit. Your comments have been forwarded to the owners for their attention. Thank you so much for staying with us. Most sincerely, Sleep Inn & Suites Pooler, GA

Reviewed 3 weeks ago

We were greeted warmly by the person at the front desk. It was later in the evening and we were very tired and just wanted to get into our room, shower and go to bed. We were surprised at how stained the chairs and carpet...More

Thank diane314
Response from Gloria B, Guest Relations Manager at Sleep Inn & Suites PoolerResponded 3 weeks ago

Dear diane314, We are sorry that your room was not prepared properly and that you did not enjoy your visit. Your comments have been forwarded to management for corrections. Thank you for staying with us. Most sincerely, Sleep Inn & Suites Pooler, GA

Reviewed 29 March 2018

Picked this hotel because the rating was "good". Filthy dirty elevator and the seat cushions in the breakfast area were very stained.. Unappetizing! Hair in the bathroom sink, and, it needs updating! And, considering all this, the rates are too high!More

Thank Rosemarie P
Response from Gloria B, Guest Relations Manager at Sleep Inn & Suites PoolerResponded 3 April 2018

Dear Rosemarie P, We are truly sorry that your experience at our hotel was not as you might have expected. These items have been review with our entire staff so upgrades can be made. Thank you for staying with us. Most sincerely Sleep Inn &...More

Reviewed 29 January 2018

We opted for this because of price but that was a mistake. I hate being picky, but even a cheap hotel should be clean and visually put together. The lobby is decent enough, but furniture in the rooms and breakfast room are worn, ragged and...More

Thank HoganTheHero
Response from Gloria B, Guest Relations Manager at Sleep Inn & Suites PoolerResponded 31 January 2018

DearHoganTheHero, We sincerely apologize for the problems you experienced at our hotel. Your comments are very important so we all know of your experience. The review has been forwarded to the owner for improvements to be implimented. Thank you for choosing our hotel. Most sincerely,...More

Reviewed 12 November 2017 via mobile

We booked room over two weeks ahead of visit ample time to get room vacumned, We are disappointed in cleanliness of floor, there are grass clippings on carpet, do not think room carpet was vacumned or vacuum needed servicing. TV was unplugged from wall as...More

1  Thank Rogmon_12
Response from Gloria B, Guest Relations Manager at Sleep Inn & Suites PoolerResponded 14 November 2017

Dear Rogmom_12, On behalf of our entire staff, we sincerely apologize that you were assigned a room that was not ready to be occupied. Rest assured the things you mentioned have been addressed with our housekeeping staff and additional training has been done. We are...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Indoor pool
Details
Price range
US$67 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$67 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (45)
Room & Suite (34)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Kiki S
22 June 2017|
Answer
Response from bobjames12897 | Reviewed this property |
Poorly run hotel. We did not try to use pool, but we found the hotel to be dirty. I agree next time I'm going up the road to find another hotel.
1
Vote
Margaret M
10 November 2014|
Answer
Response from Gloria B | Property representative |
Our indoor pool is out of order due to the broken heating element. Parts are on back order.
0
Votes
Room Tips
"The best room is probably the one across the street in the next hotel."
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"Rooms on first floor seem to be updated since I was there last."
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"My room was forst floor facing parking lot and ac was quiet as was traffic"
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"I would not recommend this hotel"
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