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Quality Inn Richmond Hill

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Traveller (39)
Room & Suite (20)
Pool & Beach (4)
Overview
  • Excellent12%
  • Very good18%
  • Average21%
  • Poor19%
  • Terrible30%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (88)
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All reviewsbreakfast roompeeling paintbiscuits and gravyquiet roomwafflesgood sizeshower curtainwould stay here againpoolersavannah
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1 - 5 of 87 reviews
Reviewed 2 weeks ago

Although the rate for our room was very low, this hotel was not worth even that. Instead of patching all the problems in the room, this room needed a complete make over. The bathroom was horrible and the room had bugs. Our room was so...More

Thank Kathleen R
Response from MasterkeyHospitality, Guest Relations Manager at Quality Inn Richmond HillResponded 2 weeks ago

Dear Kathleen, Thank you for taking the time to review our property. We apologize for failing to meet your expectations in several areas. We appreciate your candid feedback and have used it to improve and provide a better experience for our guests. An exterminator was...More

Reviewed 3 weeks ago

It was getting dark, so I had to stop for the night. The front desk person was very pleasant. Room was clean and pretty comfortable. The property, is in a time warp! Breakfast better than most, but in a huge old room. Very outdated!More

Thank Kone07
Response from MasterkeyHospitality, Guest Relations Manager at Quality Inn Richmond HillResponded 3 weeks ago

Dear Valued Guest, Thank you for providing us with feedback from your recent stay. I am glad to hear that your stay was comfortable, but I apologize that you found the hotel outdated. I have shared your comments with the proper department heads to ensure...More

Reviewed 4 weeks ago

Stayed here Sat.night, 3/17 and got the last overpriced hotel room in Richmond Hill. This was the most dilapidated hotel room I've ever stayed in. Paint was peeling on walls in several spots, paint streaked on curtains, carpet was torn, electrical outlets did not look...More

Thank Tim J
Response from MasterkeyHospitality, Guest Relations Manager at Quality Inn Richmond HillResponded 4 weeks ago

Dear Tim, We appreciate you taking time out of your schedule to post a review regarding your recent stay at our hotel. We're deeply sorry to hear that we failed to meet your expectations in several areas. Your comments have been forwarded to the appropriate...More

Reviewed 4 weeks ago via mobile

We saw 2 cockroaches in our first room! Mold in the bathroom also. Changed rooms. Updated a bit, but sink was slow draining. The room cleaning staff and breakfast lady were very nice and helpful! We wouldn’t stay here again.More

Thank Charles G
Response from MasterkeyHospitality, Guest Relations Manager at Quality Inn Richmond HillResponded 4 weeks ago

Dear Charles, We're truly sorry to hear about all of the inconveniences you experienced during your time with us. We appreciate you bringing these issues to our attention, as it allows us to remedy them as soon as possible. An exterminator has been called to...More

Reviewed 4 weeks ago via mobile

Our room was old and poorly maintained. The bathroom had gross stains and didn’t look clean. Even the curtain shower had stains. We are not staying in this hotel again and wold not recommend it to anyone. They advertise themselves as being a green hotel...More

Thank Sirlei M
Response from MasterkeyHospitality, Guest Relations Manager at Quality Inn Richmond HillResponded 4 weeks ago

Dear Sirlei, Thank you for taking time out of your schedule to post a review regarding your recent stay at our hotel. We're deeply sorry that we failed to meet your expectations in several areas. It appears that we definitely failed when it came to...More

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Best Value Properties in Richmond Hill, GA
See all 11 hotels in Richmond HillSee all
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Children Activities (Kid / Family Friendly)
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Bar/Lounge
Details
Price range
US$63 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$63 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (39)
Room & Suite (20)
Pool & Beach (4)
Dining (3)
Questions & Answers
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robert m
11 February 2015|
Answer
Response from bilewis | Reviewed this property |
It's a little hard to remember but I do recall a large room off the attached restaurant that had a number of items. Eggs, waffles, etc. It was cold outside, that day and we were anxious to head south to warmer weather... More
0
Votes
Room Tips
"Stay somewhere else."
Read review
"Room 114 is located by the pool and close to the breakfast room."
Read review
"Room 101 was the room we had ...ask to see the room before booking it"
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"stayed on the backside, so might have helped with the sound."
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