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Comfort Suites

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73 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Forest, Virginia
Level Contributor
153 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 2 weeks ago via mobile

I have stayed at this property several times over the last five years and found where I wrote a review four years ago which I just went back and read. It was then that I realized nothing had changed for the better. The furniture has more wear & tear. The enamel in the tub was chipped & worn. The most... More 

Helpful?
Thank GRofVA
Aschaffenburg, Germany
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 October 2016 via mobile

Basically ok, even if the forniture starts to be a bit old. Anyway clean enough. Breakfast acceptable. Do not accept room 124: it's too close to the gym... The personnel was kind, but they did a mess with the bills, even if we gave them all written information.

Helpful?
Thank Rik_Milano
Level Contributor
4 reviews
Reviewed 11 October 2016

Yes, they were nice at the desk, but usually had to wait for someone to show up. When they did get to the desk they were very nice and helpful. Probably could use another person that can stay at the desk. We had NO internet in our room the signal was too weak we were at the end of the... More 

Helpful?
Thank Julie B
Columbus, Georgia
Level Contributor
4 reviews
Reviewed 7 October 2016 via mobile

Breakfast option was pretty scarce. Many of the items were depleted and had to ask to have them restocked. No sense of urgency to keep the food available. Also the food options were unacceptable. Typically there is at least a hot oatmeal option with some toppings which is one of my favorites. Room was nice and clean.

Helpful?
Thank KristieAdvocare
Scarsdale, New York
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 September 2016 via mobile

200 nights/ 140 hotels a year. Upon arrival on top of a hill, hotel seemed fairly new or well kept. Checking in was a breeze because the receptionist was very polite and attentive. Lobby is well appointed and clean. Room was clean as I suspected just walking through the hallway. Bathroom was very adequate. I would stay again.

Helpful?
Thank fleetmike
Thomasville, Georgia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 September 2016 via mobile

Great staff, made us feel right at home from the first minute we arrived. Accommodated a group of 18 rooms with a 12 hour notice! Great size and comfort in the rooms. great price! Very good breakfast. THANK YOU

Helpful?
Thank zambranorz6
Hot Springs,Ar
Level Contributor
73 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 30 August 2016

Location was perfect for seeing Berry College. Lovely, large room. I particularly appreciated having a big comfortable chair in the room. Would definitely go back again. Can almost always trust this chain, and like the dependability,

Helpful?
Thank Fergmom
Bradenton
2 reviews
Reviewed 24 July 2016

Easy access for the route we were traveling, friendly front desk and other personnel. Hot Breakfast was little better than some, no restaurant so had to leave for dinner but was close to restaurants/bars.

Helpful?
Thank thomassD3376BF
Chris D, General Manager at Comfort Suites, responded to this review

Thank you for your great comments about our hotel. We hope you had a great experience in Rome, Georgia and that you will return and visit us again. Chris Darwin General Manager Comfort Suites of Rome More 

Alpharetta, Georgia
Level Contributor
52 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 June 2016

I had not stayed there since 1 year.. Still a great place to stay at a great price: rooms are super clean, service is great and they are very attentive. I will stay there again next time for sure if I'm not traveling with my pet (with a pet, I go next door to La Quinta).

Helpful?
Thank Olli_66
Chris D, General Manager at Comfort Suites, responded to this review

Thank you again for staying with us. We appreciate your continued business and look forward to your next visit. Chris Darwin General Manager More 

Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 8 April 2016 via mobile

And this hotel is great. About $40-50 cheaper than the HIE and as good of quality or better. The front desk staff are great and make the checking process a breeze. My only complaint is the TVs are small in comparison to other hotels. The satellite is setup to where the channel does not fill up the entire screen. There... More 

Helpful?
Thank Benjamin L
Chris D, General Manager at Comfort Suites, responded to this review

We appreciate all your feedback about your stay. We looked into the TV you mentioned and found the settings were tampered and so the screen resolution was not on "wide", so with your help that is repaired now. Thank you so much for letting us know about the issue. It is always great to get feedback so that we can... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Conference Facilities

Additional Information about Comfort Suites

Address: 23 Chateau Dr SE, Rome, GA 30161-7202
Region: United States > Georgia > Rome
Price Range: RM418 - RM453 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 64
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we could hear attached room TV - maybe hard of hearing?”
 of 5 bubbles thomassD3376BF, 24 Jul 2016 | Read review
“Bring your own soap”
 of 5 bubbles buddymay, 5 Mar 2016 | Read review
“It's best to stay on the top (third) floor as the sound from rooms above travels quite badly.”
 of 5 bubbles 943nataleed, 21 Sep 2015 | Read review
“Go some place else!”
 of 5 bubbles 361garym, 20 Oct 2014 | Read review
“There isn't a restaurant BUT they did offer a spectacular breakfast in the lobby - waffles, sausage, bacon, muffins, cereal, fruit, coffee, juice, etc.”
 of 5 bubbles 40annaw, 13 May 2014 | Read review
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