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Doubletree by Hilton Atlanta Roswell

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Doubletree by Hilton Atlanta Roswell
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691 Reviews from our TripAdvisor Community

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Showing 688: English reviews
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United States
Reviewed 2 days ago NEW

Our room smelled like urine and mildew. Hotel refused to let us switch rooms or address the problem at all. Our bathroom was gross and not clean at all. The hotel staff was so rude and passive aggressive, took personal phone calls while we were trying to get help from them, terrible terrible customer service. Whatever happened to the customer...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank A780JJtaylorm
Keith H, Manager at Doubletree by Hilton Atlanta Roswell, responded to this review

Thank you for your time and feedback. Our records indicate this issue has been addressed with you. Your agent at check in, was not the same agent in the evening. We did not have a female evening agent. This is the first we have heard of breaking bottles in the parking lot. We had no glass clean up, or security...

Clarksville, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

The lobby is beautifully decorated. The staff were very friendly and helpful. I was very impressed by the cleanliness of the room. It was spacious and modern. The parking lot is large, well lit and easily accessible.

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Helpful?
Thank AmandaCarrie
About Hotel's Favourite Review
Keith H, Manager at Doubletree by Hilton Atlanta Roswell, responded to this review

Thank you for your time and feedback. We are very glad to hear your stay was exceptional, and do hope to have the opportunity to serve you again in the not too distant future!

Sebastian, Florida
Reviewed 3 days ago NEW

Wedding weekend. Staff friendly and accommodating Plan to use facility often. Shuttle services very convenient Breakfast buffet very good. Anything we needed was handled efficiently Able to accommodate guests 30 plus rooms for wedding weekend. Suites worked well for wedding party.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank dblossom
Keith H, Manager at Doubletree by Hilton Atlanta Roswell, responded to this review

Thank you for your time and feedback. We are very glad to hear your stay was exceptional, and we were honored to be a part of such a joyous occasion. We do hope to have you back with us again, in the not too distant future!

Cumming, Georgia
Reviewed 4 days ago NEW

I enjoyed my stay it was all around a great experiance. The cookies were greta, service was great, pool was nice and clean even though it was not open. I enjoyed the staff. They were very friendly and helpful.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank j0hnnettat
Keith H, Manager at Doubletree by Hilton Atlanta Roswell, responded to this review

Thank you for your time and feedback. I am very glad to hear your stay was exceptional. We do hope to welcome you back with us again, in the not too distant future!

Nashville, Tennessee
Reviewed 1 week ago via mobile

The Doubletree in Roswell fit the bill for a weekend visit to attend a party. It's a bit worn and scuffed up. But the room was large and clean. Front desk checkin and service was friendly and efficient.

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Helpful?
Thank Marybeth58
Keith H, Manager at Doubletree by Hilton Atlanta Roswell, responded to this review

Thank you for your time and feedback. We are very glad your stay was satisfactory, and will be sure to follow up with our Executive team on the condition issues. We hope to have you back with us again in the not too distant future!

nashville, United States
Reviewed 2 weeks ago

I really enjoyed my stay, it was a a great experience, in a very nice area...I felt like royalty, really an elegant hotel and at a great location. Thanks for the hospitality and I will definitely be staying there again!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kennetht336
Keith H, Manager at Doubletree by Hilton Atlanta Roswell, responded to this review

Thank you for your time and feedback. We are very glad to hear your stay was exceptional. It is a pleasure to serve guests, such as yourself, and we would be happy to invite you back as royalty anytime.

Detroit, Michigan
Reviewed 3 weeks ago

I love the Doubletree in Roswell. Every single person on the staff is very friendly and a true pleasure to interact with. They truly want to make your stay comfortable and go out of their way every day to do so.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Karen T
Keith H, Manager at Doubletree by Hilton Atlanta Roswell, responded to this review

Thank you for your time and feedback. We are glad to hear your stay was exceptional, and do hope to have you back with us again soon.

Leesburg, Florida
Reviewed 3 weeks ago

Very nice hotel. Staff was very friendly and helpful. I wish the room had a small refrigerator as we were traveling so we had drinks in a cooler and needed to freeze our cooler freezes. The cookies were delicious.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Elaine L
Keith H, Manager at Doubletree by Hilton Atlanta Roswell, responded to this review

Thank you for your time and feedback. We are very happy to hear your stay was exceptional, and do hope to have you back for more of our warm, delicious DoubleTree cookies!

Chattanooga, Tennessee
Reviewed 3 weeks ago

We stayed at this hotel because it was close to the location of our sport event. The staff was very friendly. The room was adequate in size, but the bathroom was a little small. When opening the door, it would almost touch the toilet. The selection and quality of the amenities provided was nice, including shampoo, conditioner, shower gel, lotion,...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Inchoochoo
Keith H, Manager at Doubletree by Hilton Atlanta Roswell, responded to this review

Thank you for your time and feedback. It was a pleasure serving you, and we do hope to have the opportunity to better serve you in the future.

Leonia, United States
Reviewed 3 weeks ago

Doubletree is conveniently located in Roswell. Accommodations were excellent. The hotel features a friendly and energetic staff which made our stay enjoyable. Guestrooms were spacious and clean. Amenities of property include: restaurant, bar, fitness center, pool, in room safes and wifi access.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank thomasmX1221BG
Keith H, Manager at Doubletree by Hilton Atlanta Roswell, responded to this review

Thank you for your time and feedback. We are glad to hear your stay was exceptional. We do hope to have you back with us again in the not too distant future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree Atlanta – Roswell, GA is off GA 400 close to local businesses and downtown Atlanta, GA. We offer free shuttle service to MARTA and to destinations within 5 miles plus complimentary WiFi. We have 12,000 sq ft of event space, an on-site restaurant, Dogwood Café and Lounge, and room service. Our other amenities include an outdoor pool, a fitness, and a business center. ... more   less 

Additional Information about Doubletree by Hilton Atlanta Roswell

Address: 1075 Holcomb Bridge Road, Roswell, GA 30076
Region: United States > Georgia > Roswell
Price Range: RM558 - RM1,015 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Atlanta Roswell 3.5*
Number of rooms: 172
Reservation Options:
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Also Known As:
Doubletree Atlanta Roswell Hotel Roswell
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Atlanta Roswell staff and other travellers.
2 questions
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6 months ago
Saint Louis, Missouri

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Questions? Get answers from Doubletree by Hilton Atlanta Roswell staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms have microwaves & refrigerators, not all (if any) of the smaller ones do”
 of 5 bubbles klyvh, 21 Jan 2017 | Read review
“Corner rooms have a really nice living area”
  • corner room living area
 of 5 bubbles GribbleATL, 17 Dec 2016 | Read review
“Corner room!”
 of 5 bubbles Bean_nicole, 21 Oct 2016 | Read review
“If you can get a suite, you will be happier with the extra space.”
 of 5 bubbles marianne522, 20 Oct 2016 | Read review
“Higher floor has great views of Atlanta!”
 of 5 bubbles amc020881, 28 Aug 2016 | Read review
5 of 5