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Comfort Suites At North Point Mall

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Comfort Suites At North Point Mall
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14 Reviews from our TripAdvisor Community

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Showing 14: English reviews
Atlanta, Georgia
Reviewed 2 weeks ago

Thanks so much to the staff for their excellent service. Bijar was so helpful and considerate -- what a blessing after a long, strenuous day! I vote for her for employee of the year! Mike and the staff were so kind and willing to be accomodating to a weary traveler!! Thanks so much!

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Helpful?
Thank newtripadvis0r
qsnp, General Manager at Comfort Suites At North Point Mall, responded to this review

Thank you for your time and feedback. You are our valued guest and your satisfaction is our responsibility & top most priority , We are pleased to hear that your stay was exceptional, and do hope to have you back with us again soon!

A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

Needs to be updated...management nice but not very helpful...spent most of my relaxing night dealing with TV issues...the TV did not work, then the remote did not work...then only a few of the channels were accessable...not the normal channels you get at every other hotel and I've stayed in many all over the US...will not come back...next door are more...

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Thank A TripAdvisor Member
qsnp, Guest Relations Manager at Comfort Suites At North Point Mall, responded to this review

At the outset,our profound apologies for the unsatisfactory experience you had at our hotel........in fact i offered to change your room right away.......however the t.v. was working except that a previous guest had used a gaming console and that had to be adjusted....... However we deeply regret the fact that you could not enjoy the channels of your choice but...

Dublin, Ireland
Reviewed 3 weeks ago

I travel a lot and whilst visiting Alpharetta I sought a hotel that was comfortable, clean and not noisy. Comfort Suites At North Point Mall is a great hotel and one I will re-visit in the future. The hotel is clean, the bed is very comfortable, the room is spacious and there is high-speed internet (average around 40MB) available throughout...

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Helpful?
Thank noleybaby
qsnp, General Manager at Comfort Suites At North Point Mall, responded to this review

Thank you for your time and feedback. We are pleased to hear that your stay was exceptional, My staff truly Rewarded today for their hard work and dedication by getting five star review from you . Million ......Thanks .....for True and loyal Feedback .... and do hope to have you back with us again soon!

Atlanta, Georgia, United States
Reviewed 4 weeks ago

I was planning a 50th birthday for my Husband and decided to call around local hotels in the area. My call was answered by Sohan the front desk manager, Sohan was very professional, excellent customer service, he sold the property very well and explained amenities that would be offered by the hotel, as i had not made my mind up...

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Helpful?
Thank Nakulu M
qsnp, General Manager at Comfort Suites At North Point Mall, responded to this review

Thank you for your time and feedback. We are pleased to hear that your stay was exceptional, and do hope to have you back with us again soon!

Orlando, Florida
Reviewed 6 December 2016 via mobile

Typical choice hotel- apparently renovated. Carpets are clean, common spaces were very clean. Staff was helpful . The bed was a bit hard but more importantly it was clean. This is close to restaurants, malls, movie theaters as well as local business clients. Prices were the best in the area.

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Thank JWBucketList
harry p, Manager at Comfort Suites At North Point Mall, responded to this review

Thank you for your positive feedback, We are located next to North Point Mall here in Alpharetta/Roswell at exit 8 off GA400

Reviewed 5 December 2016 via mobile

Very disappointed. I stay in Choice hotels all over the SE USA. Obviously had been remolded. Room was not clean. Shower/ tube needed to be washed out before we could use it. No remote fir the TV Not satisfactory.

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Thank Granger78
harry p, Manager at Comfort Suites At North Point Mall, responded to this review

Our apologies that we did not do an acceptable job on the housekeeping and that we need to improve on these areas to keep your business

Reviewed 24 October 2016

We stayed here for an event at the Verizon Center, just down the road. Quiet area, with attractions, restaurants, Wal-Mart, etc right down the road. Staff was incredibly friendly and helpful - our room was clean, quiet and comfortable for 3 people - two nice beds and a pullout couch at a great price. Book with confidence!

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Thank David T
harry p, Manager at Comfort Suites At North Point Mall, responded to this review

Thank you for your review We are less than 1 mile from the Verizon Ampitheater here in Alpharetta/Roswell located at exit 8 off GA400

Atlanta, Georgia
Reviewed 18 October 2016 via mobile

Shower and tub had black mold. Nat flies in bathroom...likely feeding off mold. Mattress very well used, had huge sink hole and whole bed made noises everytime you move. Breakfast boring as usual with almost every hotel in ATL. Then there was the interesting amount of women roaming in and around hotel having secret conversations with hotel staff in hallways...

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Thank jasonwG7116UZ
Columbus, Georgia
Reviewed 14 October 2016

We stay in Choice Hotels a good bit, and this was a very typical hotel for this brand. We were very pleased with the location of this hotel. Even though it was on a main road, it felt quiet. It was easy to get to, and parking was plentiful. Our room was clean, comfortable and spacious. The hotel staff were...

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Helpful?
Thank LCA1108
harry p, Manager at Comfort Suites At North Point Mall, responded to this review

Thank you for sharing your review and we appreciate the positive feedback. We are located on Mansell Road behind North Point Mall along with exit 8 off GA 400 .

Reviewed 2 October 2016 via mobile

I stayed at the Comfort Suites in Roswell, GA from 9/30/16-10/01/16, with my family. I was in town for a medical appointment so we only needed the one night. I'll keep it short and sweet. After driving twelve hours through the night we arrived at the hotel three hours before check in. The staff checked us in right away sans...

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Thank Medic79
harry p, Manager at Comfort Suites At North Point Mall, responded to this review

Glad to read that we were able to take care of your needs and that you enjoyed your stay with us

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
we are located less than 1 mile from exit 8 off GA 400 here in Roswell. We are less than 5 minutes from North Point Mall and the Verizon Wireless Amphitheater. We are all an interior corridor, all suite, non smoking hotel along with a free full cooked breakfast, along with free wifi , on site work out and meeting space for up to 150 people. ... more   less 

Additional Information about Comfort Suites At North Point Mall

Address: 3000 Mansell Rd., Exit 8 off GA 400, Roswell, GA 30022
Region: United States > Georgia > Roswell
Price Range: RM392 - RM802 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites At North Point Mall 2.5*
Number of rooms: 72
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Also Known As:
Comfort Suites At North Point Mall Hotel Alpharetta
Comfort Suites Alpharetta
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Questions & Answers

Questions? Get answers from Comfort Suites At North Point Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in 134 which was very quiet”
 of 5 bubbles noleybaby, 26 Jan 2017 | Read review
“327 was a great, comfortable and quiet room for 3 friends.”
 of 5 bubbles I7731GRdavidt, 24 Oct 2016 | Read review
“I'd avoid a room on the front of the hotel facing the busy road traffic”
 of 5 bubbles LCA1108, 14 Oct 2016 | Read review
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