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Country Inn & Suites By Carlson, Smyrna

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#2 of 12 Hotels in Smyrna
Certificate of Excellence
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Country Inn & Suites By Carlson, Smyrna
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319 Reviews from our TripAdvisor Community

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Showing 318: English reviews
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Reviewed 5 days ago NEW

First we booked 2 rooms and got there and was told we only had one room...after much confusion (and I found my confirmation) they decided I did have 2 rooms. Then, we were told we could change payment on Sunday (since we were splitting room fees). At 3:00am Saturday morning the fire alarm goes off - from desk lady is...

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Helpful?
Thank Christy J
Plymouth, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 6 March 2017 via mobile

Booked for an overnight entourage from FL to MI. Arrived late, but greeted by cookies and welcome. Room was clean, breakfast this morning was first class: hot eggs, sausage gravy and, of course, waffles. All for under $100. Good halfway point for me. I'll be back.

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Thank GreatLakes M
About Hotel's Favourite Review
CISsmynra, Front Office Manager at Country Inn & Suites By Carlson, Smyrna, responded to this review

Dear GreatLakesM, Thank you so very much for your review of our location! We are so glad to hear you enjoyed our yummy breakfast and clean room. If you are ever passing through again we would love to see you!

SMYRNA, United States
Reviewed 6 days ago NEW

The location is close to Six Flags and they have great food options . Close to a Publix an right off 285. Nice people and ,clean recommend Tuesday and Wed. beer nights . The breakfast is awesome . Only a drink vending machine but you can purchase snacks from the desk clerk. The beds are clean and comfy.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank suefL2429KU
Starkville, United States
Reviewed 6 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank melynnh2017
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Smyrna, responded to this review

Maryville, Tennessee
Reviewed 1 week ago via mobile

Location was great although you can hear alot of the interstate traffic from your room windows not well insulated. Pool and fitness room although small are sufficient Staff was friendly. Room smelled great when you first walked in.

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Thank travelingwolf2
St. Petersburg, Florida
Reviewed 1 week ago

The atmosphere nice,safe hotel,good breakfast,I have stayed twice when I come to visit my family.I recommend this hotel to anybody. this was my second time,and both times I had a good experience.I will go back again.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 23eliana74
Reviewed 2 weeks ago via mobile

We checked after a LONG car ride-1:25 AM. Exhausted, my family entered 'our room' to find it already occupied! TV on, dirty towels on floor and two people snoring away in bed. They had no clue we were even there! High-tailed it out of there and returned to the desk. Rep. was apologetic but not too upset. Does this happen...

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Helpful?
Thank Stacy J
CISsmynra, General Manager at Country Inn & Suites By Carlson, Smyrna, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Stacy J, this incident is something that never happens and will use this for further training of the Front Desk staff. We hope for another...

Dayton, Ohio
Reviewed 3 weeks ago via mobile

As much as I wish I could leave a great review for this hotel, I cannot. We booked our room early enough to where we averaged about $83/night...that was too much for this location. The hotel is located at a traffic light that always gets backed up blocking the entrance and exit. Most wouldn't think that would be a problem,...

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Thank ajhbmh
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Smyrna, responded to this review

Thank you for reaching out and writing a review. We apologize that you were not satisfied with the condition of the hotel during your stay. Also, we are sorry for the multiple issues you've encountered at that time. This is not the kind of experience we want our valued guests to have. We appreciate you taking the time share your...

Topeka, Kansas
Reviewed 4 weeks ago

We stayed here since it was outside Atlanta. Jennifer at the front desk was very helpful in getting us "back roads" directions to the Coca cola museum because we didn't want to fight the highway traffic twice in one day. Breakfast was very good. There is no hot tub, just a smaller size pool. We had heard that they refurbed...

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Thank Cricket6886
Dayton, Tennessee
Reviewed 14 March 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Jtipton2
CISsmynra, Front Office Manager at Country Inn & Suites By Carlson, Smyrna, responded to this review

34 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Country Inn & Suites By Carlson, Smyrna

Address: 2175 Church Road SE, Smyrna, GA 30080
Region: United States > Georgia > Smyrna
Price Range: RM475 - RM612 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Smyrna 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Country Inn And Suites Smyrna
Country Inn & Suites Smyrna Hotel Smyrna
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Smyrna staff and other travellers.
3 questions
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Questions? Get answers from Country Inn & Suites By Carlson, Smyrna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get on backside - front is lit up like noon time during midnight”
695christyj, 18 Apr 2017 | Read review
“Top floor is quiet. Ask about water pressure.”
243DLP, 14 Feb 2017 | Read review
“Worth the splurge!”
Bookmon, 5 Apr 2016 | Read review
“Suites are large and great if you have kids”
dlewisfl, 30 Jul 2015 | Read review
“top floor was very quiet.”
TOMMUR, 4 Jul 2015 | Read review
5 of 5