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Comfort Inn & Suites Smyrna

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#5 of 12 Hotels in Smyrna
Certificate of Excellence
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1 room 2 adults 0 children
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Comfort Inn & Suites Smyrna
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147 Reviews from our TripAdvisor Community

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Showing 147: English reviews
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WI
Reviewed 4 days ago NEW

Smyrna is located a short distance from downtown Atlanta. The hotel was nice, comfortable, breakfast good. The one fault we found was the screen to the window on the unit had a huge hole in it. And I mean big - 5-6". This should be fixed. The hotel is convenient to visiting downtown Atlanta, which we did. We would recommend...

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Helpful?
Thank JoeyWi
Brittany B, General Manager at Comfort Inn & Suites Smyrna, responded to this review

Dear Joey, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Frederick, Maryland
HOTEL’S FAVOURITE REVIEW
Reviewed 3 February 2017

The suite that we stayed in had plenty of amenities - a sectional sofa as you walked in the front door with a wall mounted HDTV set - probably about a 40 inch set. There is a mini bar, with a coffee maker, a microwave, a small fridge and a small sink to boot. The sofa probably could become a...

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Helpful?
1Thank Zapatogrande
About Hotel's Favourite Review
Brittany B, General Manager at Comfort Inn & Suites Smyrna, responded to this review

Dear Zapatogrande, Thank you for posting a review of your recent stay at our Comfort Inn. Guest satisfaction is our goal and it's guests like you that help us reach that goal through feedback. We hope to make your next stay even better!

Bel Air, Maryland
Reviewed 1 week ago via mobile

The hotel was very clean, the breakfast was as expected, the staff was very pleasant. My difficulty with this hotel had to do with a single night so unless a person were to experience the same problem that I did they may not have any challenges with this hotel. My challenge with this hotel is that it allows pets. I...

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Helpful?
Thank Kellyand3
Reviewed 9 February 2017

Since we were moving, we needed a place to overnight for one night that was close to our old house. This was pretty much what we expected. The staff was friendly. The room was clean however it looked like some of the furniture, etc. was in need of replacement. The breakfast was adequate. We would use this property again.

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Helpful?
Thank Suzanne B
North Carolina Mountains, North Carolina
Reviewed 30 January 2017

We arrived on a Friday night to be at the Cobb Galleria Convention Center the next morning, which is only about five minutes away. The hotel is right off the freeway, but it was very quiet! A number of fast food restaurants as well as gas stations are in walking distance. We had been looking forward to using the pool,...

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Helpful?
Thank Susanne T
Antioch, Illinois
Reviewed 24 January 2017

I stayed at this hotel a year ago, and by chance, ended up staying in the exact same room again this year. The hotel is conveniently located to Interstate 75, and there are nearby gas stations and fast food restaurants. Last year, the room I was in had some tears/holes in the carpeting. And that hasn't changed for this year....

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Helpful?
Thank TeutonicNight
Brittany B, General Manager at Comfort Inn & Suites Smyrna, responded to this review

Dear TeutonicNight, Thank you for taking the time to post a review of your recent stay. I was glad to hear that you gave us another chance to create a positive experience. In reference to the mentioned maintenace issues, our hotel is in the process of soft renovations that we can't wait to show off when you return!

Indiana
Reviewed 23 January 2017

Decided to stay little away from Atlanta and enjoy other parts of the suburbs. This hotel is ok. Priced right. Had a lot of road construction not far from the hotel which we heard in the mornings. We got a first floor room - it's kind of a walk out because of all the ups and downs in Ga. Bed...

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Helpful?
1Thank Lynette K
Brittany B, General Manager at Comfort Inn & Suites Smyrna, responded to this review

Thank you so much for taking the time to communicate areas of improvement. The construction is a source of stress for residents and visitors alike. The screens for that room arrived today. At the time of your stay, the hotel was at 100% occupancy, which is why the room was not taken out of order. Please accept my apology. I...

New Orleans, Louisiana
Reviewed 2 January 2017

This hotel is advertised as pet-friendly through their vendor Trip Advisor. They are not pet-friendly and you will end up paying triple for bringing a pet. Upon check-in, I did initial a statement that said $200 fee would be charged for pet damages. This would be fair and understandable if my two small dogs were to damage anything. I checked...

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Helpful?
Thank TheBigEasy32
Brittany B, General Manager at Comfort Inn & Suites Smyrna, responded to this review

Though I have already personally apologized and resolved this issue, please accept my sincere apology for the miscommunication and error regarding the issue of pets. For those reading the reviews, there was an error in setting up the TripAdvisor criteria in 2012. The information submitted indicated Comfort Suites as a pet friendly hotel, which is incorrect. This detail has now...

Boston, Massachusetts
Reviewed 30 November 2016 via mobile

We spent one night here before going to Florida for a night. When we came back to Smyrna for 2 nights, we were happy to return here for an additional 2 nights. The lobby, common areas, rooms, and ground are modern, cozy, and clean. We had a room with 2 Queen beds and it was very roomy. The room also...

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Helpful?
Thank BrittyBearBoston2
Deerfield Beach, Florida
Reviewed 4 November 2016 via mobile

The staff is extremely friendly and polite, can't say enough about it. The building and location leaves much to he desired; though I did stay during renovations, so keep that in mind. The pool was being redone so the smell of bleach and construction was present. The halls also smelled of paint, so it must have also been refreshed recently....

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Helpful?
Thank Luke O

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Airport Transportation
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
All rooms comes with a 40 inch TV. Free parking, on-site laundry, ... more   less 

Additional Information about Comfort Inn & Suites Smyrna

Address: 2221 Corporate Plaza Pkwy S, Smyrna, GA 30080 (Formerly The Inn and Suites at Galleria, a Rodeway Inn & Suites)
Region: United States > Georgia > Smyrna
Price Range: RM459 - RM795 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites Smyrna 2*
Number of rooms: 77
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Also Known As:
Magnuson Atlanta Smyrna
Best Western Smyrna
Magnuson Atlanta Hotel Smyrna
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Smyrna staff and other travellers.
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over a year ago

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Questions? Get answers from Comfort Inn & Suites Smyrna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a barrier free room if you have difficulty getting into the bathtub as the lip of it is rather high.”
 of 5 bubbles Zapatogrande, 2 Feb 2017 | Read review
“4th floor, facing away from the freeway was a good location”
 of 5 bubbles 937susannet, 29 Jan 2017 | Read review
“1st Floor rooms have exterior door as well as interior door, making for convenient access from parking lot.”
 of 5 bubbles TeutonicNight, 24 Jan 2017 | Read review
“Not a first floor hotel!”
 of 5 bubbles hdep48, 22 Jan 2017 | Read review
“If you must stay here, get a top floor room!”
  • wall with vomit
  • fake nail on the floor
  • vomit on the bed/bedskirt
 of 5 bubbles kabob79, 9 May 2016 | Read review
5 of 5