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Holiday Inn Express Atlanta-Galleria Ballpark Area

HIExpress.comUS$131*
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#3 of 12 Hotels in Smyrna
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Atlanta-Galleria Ballpark Area
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121 Reviews from our TripAdvisor Community

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Showing 119: English reviews
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Florida
Reviewed 4 days ago NEW

We stayed at this hotel for the USABA Regional Goalball Tournament (Georgia Blind Sports). This is the second year in a row that this hotel has hosted the teams that competed. Check in was quick. Front desk staff were helpful and efficient. We found our room very clean and comfortable. However, it is a tight fit between the beds and...

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Helpful?
Thank SweetFlGirl
FrontDesk_GM, General Manager at Holiday Inn Express Atlanta-Galleria Ballpark Area, responded to this review

Thank you for taking the time to leave feedback from your recent stay. We are happy to have been able to host the USABA Regional Goalball Tournament again this year. It is such a fun event, and we enjoy being a part of it. We are glad that you found your accommodations to be clean and comfortable, and apologize for...

Scottsdale, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 27 March 2017 via mobile

Hotel was perfect! True Southern hospitality. Clean, friendly, delicious breakfast and great location. I travel 90% of the year staying in hotels and this place will not disappoint. One of the best Holiday Inn Express locations I have stayed at. The decor is especially unique. Thanks to the team for their help with a meeting I was speaking at in...

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Helpful?
Thank HotelGuy2000
About Hotel's Favourite Review
FrontDesk_GM, General Manager at Holiday Inn Express Atlanta-Galleria Ballpark Area, responded to this review

We're thrilled we were able to offer you such a fantastic stay. True Southern hospitality is the name of the game. Our fun unique decor always gets plenty of compliments, thank you for noticing. Reading that your room was clean and you were able to fill up on our delicious breakfast makes us smile. We hope this means you'll be...

denver
Reviewed 5 days ago NEWvia mobile

Everyone was extremely friendly and Pamela in the kitchen was awesome and made our daughter egg omelette that's was soy free. We will stay here again when we drive down to Disney. Thank you to everyone there .

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Helpful?
Thank juryduty21
FrontDesk_GM, General Manager at Holiday Inn Express Atlanta-Galleria Ballpark Area, responded to this review

We appreciate every opportunity we get to make your stay a little better! Thank you for sharing your wonderful compliments with us and for choosing Holiday Inn Express Atlanta - Galleria Ballpark Area. We are excited to hear we may have the privilege of seeing you and your family again for another excellent stay! Pamela will be thrilled to know...

Roanoke, Virginia
Reviewed 5 days ago NEW

Awesome staff from Emily-Jo’s friendly smile at the Front Desk to Louis behind the wheel of the Shuttle! Shuttle service to the mall which was awesome since we arrived in the rain riding a motorcycle! Breakfast including awesome cinnamon rolls

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Helpful?
Thank Bill H
FrontDesk_GM, General Manager at Holiday Inn Express Atlanta-Galleria Ballpark Area, responded to this review

Dear Bill, Go Braves! It's fantastic news that you had not one, but two special staff encounters. We'll be sure to tell both Emily-Jo and Louis about your positive review. It will make them happy to know their efforts are appreciated. Our shuttle gets a lot of thumbs up and we're pleased to know it helped you out. A rainy...

Reviewed 2 weeks ago via mobile

Staff was great! Pamela did a great job keeping breakfast stocked and was really nice. The front desk staff was on top of things and were very friendly. Only complaint-bathroom sink was located outside the bathroom in the bedroom-a little awkward for washing hands/brushing teeth without waking others. Overall, great experience!

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Helpful?
Thank Shawnassey B
FrontDesk_GM, General Manager at Holiday Inn Express Atlanta-Galleria Ballpark Area, responded to this review

Dear Shawnassey, What a delightful review to read! We are happy to hear that you had such a great experience at our hotel. Our staff appreciates your kind and thoughtful compliments, and we are honored to have been able to provide you with great service. Your feedback regarding our bathroom sinks has been noted and will be considered the next...

Reviewed 3 weeks ago

Traveled in a large group and the hotel was perfect. Their staff was so friendly and was true southern hospitality for the weekend. Emily Jo and Kameka were very helpful, friendly and professional, made our trip very accommodating and i will be staying here next time i come to Atlanta!

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Helpful?
Thank jerren s
FrontDesk_GM, General Manager at Holiday Inn Express Atlanta-Galleria Ballpark Area, responded to this review

Dear Jerren, It was our pleasure! Thank you so much for letting us know how much you enjoyed your visit with us. We are aware that traveling with a crowd requires a good amount of planning and special care and we are so happy that we could assist you with that! Emily Jo and Kameka will be thrilled to hear...

Orlando, Florida
Reviewed 7 April 2017

This has a trendy, modern decor style and the location is great, so I had high expectations for my stay. However, if you look a little closer you can see that things are not so perfect. My first impression of the room was "wow!" and then I looked closer and noticed several hairs, urine stains and some sort of black...

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Helpful?
Thank S V
FrontDesk_GM, General Manager at Holiday Inn Express Atlanta-Galleria Ballpark Area, responded to this review

Thank you for choosing our hotel for your trip to Atlanta. All guest feedback is a welcome opportunity for us to improve our guest experience. We appreciate you taking the time to review your recent stay with us. We are disappointed to hear that our accommodations did not meet your expectations. Thank you for notifying us of the issues that...

Harrison, Arkansas
Reviewed 29 March 2017 via mobile

Upon arrival Leslie greeted me with a smile and great service...she made me feel welcome and answered all of my questions...I came back to the front desk area (sundry area) and Leslie asked me how I liked the room and explained I liked the retro look...will be back to the area again

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Helpful?
Thank landesolutions
FrontDesk_GM, General Manager at Holiday Inn Express Atlanta-Galleria Ballpark Area, responded to this review

Kudos to Leslie for helping to make your stay such an enjoyable one! It will make her day to hear your kind words, and we'll be sure to commend her for her 5-star service. We're glad you liked our retro décor, and hope all other aspects of your stay were wonderful as well. It was a pleasure hosting you, and...

Reviewed 25 March 2017 via mobile

After traveling for nearly 12 hours with my family we showed up at this location with doors locked only to wait for a clerk to show up 15 minutes later and find out they had no rooms! I had a confirmation number and am a preferred customer. How do you have a verified confirmation but no room held for you?...

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Helpful?
Thank SassyMamaInTheVille
FrontDesk_GM, General Manager at Holiday Inn Express Atlanta-Galleria Ballpark Area, responded to this review

Thank you for notifying us of your recent experience. Please let us apologize for the loss of your reservation. We agree this is unacceptable, and we will look into it at once. On occasion, our systems will not properly sync resulting in errors and we cannot express how sorry we are that this may have occurred with you. Given the...

South Bend, Indiana
Reviewed 19 March 2017

We stayed here while traveling home from Florida. There was nothing available right off of I75. This is not located far off the highway at all. We arrived very late on St. Patrick's Day and was checked in by Patricia who was very nice. The decor is very modern and unusual. The room and bed were comfortable. Everything was very...

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Helpful?
Thank heckamom
FrontDesk_GM, General Manager at Holiday Inn Express Atlanta-Galleria Ballpark Area, responded to this review

We can not thank you enough for your excellent review! It makes our day knowing that we were able to provide clean, comfortable and easy to get to accommodations that made your long drive more manageable. Thanks for noticing our modern decor, we hope it helped create a friendly relaxing atmosphere. It is also awesome to know that you found...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Express Atlanta - Galleria/Ballpark Area hotel is nestled in the bustling Cobb Galleria and Cumberland Area of Smyrna - walking distance Sun Trust Park, the new home of the Atlanta Braves and just 10 miles northwest of Downtown Atlanta, and 30 minutes from Hartsfield Jackson Atlanta International Airport 'ATL'. The hotel is surrounded by several office towers that house such major companies like Home Depot, IBM, Lockheed Martin and RaceTrac. Just a mile away is Cobb Galleria Centre, a world class convention center adjacent to the Cobb Energy Centre featuring concerts, comedy shows, opera, and ballet. Shopping can be found half a mile away at Cumberland Mall. From a quick meal to a sophisticated dining experience in Atlanta, these can be found nearby our Holiday Inn Express Atlanta - Galleria/Ball Park hotel. Atlanta's hottest attractions such as Sun Trust Park, the Georgia Aquarium, World of Coca Cola, Centennial Olympic Park, Six Flags over Georgia, and White Water Park are minutes from the hotel. After a day of business or adventure, the Holiday Inn Express Atlanta NW Galleria Area hotel has first class amenities awaiting our guests like elegantly appointed guest rooms, free high-speed Internet, free hot breakfast buffet, seasonal outdoor pool, flexible meeting space, business center, sundry shop, an expanded fitness center with next generation equipment and a private yoga area. ... more   less 

Additional Information about Holiday Inn Express Atlanta-Galleria Ballpark Area

Address: 2855 Spring Hill Pkwy SE, Smyrna, GA 30080-3002 (Formerly Cobb Galleria Inn)
Region: United States > Georgia > Smyrna
Price Range: RM554 - RM902 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Atlanta-Galleria Ballpark Area 2.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Cobb Galleria Hotel Smyrna
Holiday Inn Smyrna
Holiday Inn Express Smyrna
Smyrna Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Atlanta-Galleria Ballpark Area staff and other travellers.
2 questions
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Atlanta, Georgia
over a year ago

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Questions? Get answers from Holiday Inn Express Atlanta-Galleria Ballpark Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great.”
SweetFlGirl, 21 May 2017 | Read review
“Rooms on the backside of the hotel are quieter.”
juju_magoo, 16 Nov 2016 | Read review
“top floors are a bit quieter”
RoadScholar0411, 24 Aug 2016 | Read review
“Vanity/sink needs some type of way be separated from the rest of the room.”
jamiecobb84, 26 Jul 2016 | Read review
“Be sure to clean the filters in the a/c units. ”
brandonm127, 11 Jul 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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