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Red Roof Inn Atlanta - Smyrna

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175 Reviews from our TripAdvisor Community

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Showing 174: English reviews
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Atlanta, Georgia
Reviewed 5 days ago NEW

I was impressed with how clean the room and property was. Everything in the room worked. It was well maintained. Also very close to SunTrust Park where I was going to watch the Atlanta Braves. The staff was friendly and helpful.

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Helpful?
Thank danusadams
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this review

Dear Danusadams,Thank you for positive review experience at Red roof inn Smyrna !I will share your comments to rest of team members and we hope you serve you again soon.

Reviewed 1 week ago

Stayed there for the home opener Apr 14, 2017. We stayed at the Circle 75 Pkwy location. FYI - Be careful, booking sites will show the corporate address in South Atlanta. I nearly went to the wrong place. The staff wasn't too familar with the new Braves stadium. Initially, they told me the .8 miles was unwalkable due it being...

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Helpful?
Thank Eric S
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this review

Dear Guest, Thank you or your review.please accept my apologies that Braves stadium is less than miles from Red roof inn.you can go from 41 HWY. or circle 75 st. We hope to have another opportunity to better serve you.

Usa, Tanzania
Reviewed 2 weeks ago

Called to make a reservation for the hotel with a coupon from the georgia welcome center and they said they do not take reservations with a coupon. You have to come to the hotel to see if they will accept the coupon. Really??? You want me to go out of the way instead of calling and making a reservation just...

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Helpful?
Thank Cbllc
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this review

Dear guest Thank you for review. please accept my apologies that we can not give discount on phone but when you present coupon at motel after we can give coupon discount.you can not give review without stay at motel.

Tampa, Florida
Reviewed 4 weeks ago

I also was given an incredibly hard time about the credit card name. My nickname was on the card, but the last name was the same. I've had this account name for 22 years and I've never had an issue with my nickname being on the card.The night manager yelled at me. He yelled at my roommate and then he...

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Helpful?
1Thank Cindy H
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this review

Dear guest, I would like to personally apology for the night auditor being rude with you because of name was different in reservation.please be assured we taken this step to ensure this does not happen again.

Reviewed 4 weeks ago

terrible rooms. dirty, small, stinky all over not great. however the customer service was awesome. Neyzner was incredibly helpful and polite and didn't give us a hint of trouble when we decided to cancel our reservation due to our dissatisfaction with our rooms. However, don't bother trying to make a reservation because they apparently dont mean very much at this...

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Helpful?
1Thank Nadia E
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this review

Dear Guest thank you for your review. please accept my apologies for the room was not clean properly, I will make sure to share your comment to our housekeeper.we hope to have another opportunity to better serve you!

Marietta, Georgia
Reviewed 11 March 2017

My overall experience was excellent. I was tired from traveling. Eddie at the front desk was very kind and considerate. He asked if I had a preferred level I wanted to stay and shared some great restaurant suggestions in the area. When I checked in I received a courtesy call asking if I found the room up to standards. The...

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Helpful?
Thank ergomann42
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this review

Dear Traveler.Thank you for your review and for choosing our hotel.I am happy that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel.

Toronto, Canada
Reviewed 9 March 2017

Great, clean safe hotel close to all of the main attractions in Atlanta. When checking in the front desk attendant Eddie was very helpful, pleasant and gave advice on where to grab some food. Highly recommend this location!!

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Helpful?
Thank TalalYursi
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this review

Dear Guest, Thank you for your taking the time to complete a review to share your wonderful experience at red roof inn. i will make sure to share your comment to Eddie and we hope to serve you again soon!

Reviewed 2 March 2017

we are red roof card holders. this was the worst RR we've ever stayed at by far. We arrived late, i stayed in the car, the guy wouldn't let my husband use my credit card to check in because it was a different name (same last name tho!). we've never, ever, had a problem. the grounds were trashy, the buildings...

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Helpful?
2Thank audiowookie80
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this review

Dear guest thank you for your review. please accept my apology for different name in card also we have add in web site that no break fast. i would hope that you will give us another to impress a better experience.

Reviewed 25 February 2017 via mobile

Amazing staff clean rooms ..update needed or better upkeep nice big beds soft linen good price could be lower Offer late check out they arent rushy at check out you can check in early next to plenty restaurants and the freeway

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Helpful?
Thank ka'Trina E
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this review

Dear, guest. I appreciate your response positive comments. I am so glad to hear that you enjoyed your stay with us! we hope to serve you again soon!

Reviewed 8 February 2017 via mobile

I was looking for a safe nice inexpensive place to stay so because I was once a Red Roof Inn GSR back in the day I said lets go! So I called to get the rate before I checked in and it sounded good but when I get there Eddie had change the rate and would not even look me...

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Helpful?
Thank omart670
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this review

Dear, Guest Thank you for your review. please accept my apologies for the issues you have encountered during your stay. We strive each day to provide all of our guests with top notch service, and i would hope that you will give us another chance to impress a better experience.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Atlanta - Smyrna

Address: 2200 Corporate Plaza Pkwy SE, Smyrna, GA 30080-2969
Region: United States > Georgia > Smyrna
Price Range: RM299 - RM414 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Atlanta - Smyrna 2*
Number of rooms: 137
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Also Known As:
Red Roof Inn Atlanta North Hotel Smyrna
Red Roof Inn Smyrna
Smyrna Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Atlanta - Smyrna staff and other travellers.
2 questions
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Marietta, Georgia
4 months ago
over a year ago

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Questions? Get answers from Red Roof Inn Atlanta - Smyrna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two floors per building which makes it feel more spacious. Far enough from the main road so you don't get road noise.”
danusadams, 20 Apr 2017 | Read review
“Do not have any hands capped rooms here or near here at any Red Roof Inn I was told by there booking service”
Cbllc, 11 Apr 2017 | Read review
“bring bleach”
842nadiae, 22 Mar 2017 | Read review
“I have a large bag. Ground level is great. Park right in front of room.”
kvandyke11, 6 Dec 2016 | Read review
“We liked it on the backside second building it was quiet”
Jima3333, 7 Jul 2016 | Read review
5 of 5