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Red Roof Inn Atlanta - Smyrna

196 reviews
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Traveller (42)
Room & Suite (21)
Bathroom (13)
Overview
  • Excellent32%
  • Very good11%
  • Average14%
  • Poor8%
  • Terrible35%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
Housekeeping
2.0 Star Hotel
All hotel details
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (196)Write a Review
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64
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LanguageEnglish
63
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29
17
64
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All reviewsfront deskgreat guyhighly recommend this locationthe staff was friendly and helpfultaxes and feesthe young ladyoff the highwayprice rangehotel chainclean roomsexcellent customer servicelate checkstayed one nightnight's sleepenjoyed my staytargetatlanta
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1 - 5 of 195 reviews
A TripAdvisor Member
1
Reviewed 4 weeks ago via mobile

When checking into this hotel, I️ was met by Kesha who was went above and beyond to make sure she met my family’s needs and expectations. What a wonderful experience! The customer service levels were through the roof!!!! Great interaction!

Thank A TripAdvisor Member
Response from Bob P, General Manager at Red Roof Inn Atlanta - SmyrnaResponded 3 weeks ago

Dear guest thank you for wonderful feed back.I am so glad that Our front desk Kesha give great customer service. i will make sure to share your positive feedback to kesha and rest of our team members.looking forward to seeing you again soon.

A TripAdvisor Member
1
Reviewed 4 November 2017 via mobile

Always enjoy staying at this location! Everyone is very nice and helpful. Very quiet and is close to the braves stadium amd plenty of shopping and dining! Located right next to the highway for easy travels

Thank A TripAdvisor Member
Response from Bob P, General Manager at Red Roof Inn Atlanta - SmyrnaResponded 7 November 2017

Dear Guest . We are trilled to hear of your positive experience at Red Roof Inn Smyrna! I will be sure to share your positive feedback with the Team,and we hope to serve you again soon!

Reviewed 3 November 2017 via mobile

Though Red Roof hotels are usually basic with some defects, this experience was way beyond bad. Check In was through a security window. The first room assigned had a chirping smoke detector. A second room was assigned across the parking lot but the the security...More

1  Thank MDPinkbird
Response from Bob P, General Manager at Red Roof Inn Atlanta - SmyrnaResponded 3 November 2017

Thank you for review. please accept my apologies for the issues that room had some maintenance issue also poorly customer service.I would hope that you will give us another chance to impress a better experience.

Reviewed 13 October 2017 via mobile

I found this hotel on internet and after looking st the picture I figured it was a nice place with a decent and affordable price. The front desk person was extremely helpful and gave me directions to the place I was going to the next...More

Thank Jim S
Response from Bob P, General Manager at Red Roof Inn Atlanta - SmyrnaResponded 13 October 2017

Dear Jim Thank you for your review that front desk person gave excellent service.I am very sorry that table top was broken and bathroom is small for you also on web site show that we do not have add that serve breakfast.i would hope that...More

Reviewed 25 September 2017

The staff was very nice and helpful. That's the best thing I can say because this place was bad. I checked for bed bugs. The room was filthy, a/c didn't work, and the other clientele were scary. I didn't feel safe. Only stayed 1 night...More

Thank Betty T
Response from Bob P, General Manager at Red Roof Inn Atlanta - SmyrnaResponded 26 September 2017

Dear guest Thank you for taking the time to post about your experience hear on trip Adviser. While I am disappointed your experience fell short of expectations, I will look into that you have noted, in an attempt to correct and improve our hotel.

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Traveller (42)
Room & Suite (21)
Bathroom (13)
Hotel & Grounds (10)
About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Microwave
Details
Price range
US$71 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$71 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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