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Holiday Inn Express Hotel & Suites Valdosta West - Mall Area

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#14 of 33 Hotels in Valdosta
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Valdosta West - Mall Area
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203 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Start your review of Holiday Inn Express Hotel & Suites Valdosta West - Mall Area
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Reviewed 3 weeks ago via mobile

I would of gave this Holiday Inn a 5 star except at 3:30am when they came through the hall putting everyone's receipts under their doors, you would of thought they would be quiet doing it. They woke me up all the way down the hall slapping the receipts together or slapping the walls. When it first woke me up I...

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Helpful?
Thank USCG1
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

I am very sorry to read your comments and learn that we woke you during the evening. We work hard to provide a quiet and restful hotel, and I will review the situation that kept you from both immediately and take any actions needed to correct it. Thank you for staying with us and, again, my deepest apologies. Sincerely --...

Alamogordo, New Mexico, United States
Reviewed 4 weeks ago

This Holiday Inn Express & Suites has what you would normally expect, however the staff exceeded my expectations. Specifically, Cat and Georgia did an outstanding job to fit in my long-term reservation when the hotel was overbooked. Additionally, they provided local restaurant recommendations, upgraded my room to a suite, and were great to speak with. Overall, I had a great...

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Helpful?
Thank rjcooch
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

We were delighted to fit you in, and we are glad you had a great experience at our Valdosta Holiday Inn Express! I will share your comments with Cat and Georgia, and they will be thrilled to know you were pleased with their efforts. Thank you for staying with us, and we hope you come back soon! Our very best...

Reviewed 28 February 2017 via mobile

Friendly staff. Clean, quite room. Decent breakfast. Plenty of restaurants within walking distance. I-75 close by. Access road was a little busy. Elevator was painfully slow. Overall good, clean, quality property.

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Helpful?
Thank Charles W
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Charles -- It was a pleasure to host you for an evening at our Holiday Inn Express, and we are glad you had a good experience. Please come back again anytime you pass through Valdosta! Best regards -- Ty O'Steen, General Manager

Santa Fe, New Mexico
Reviewed 8 February 2017

We fell in love with Holiday Inn Express hotels several years ago when we traveled out west. Those hotels seemed new and comfortable or completely remodeled. Unfortunately, the further east we go the more the hotel quality seems to suffer. This hotel was an older property. It just needs updating. Also, there was no mattress pad on the bed and...

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Helpful?
1Thank trailman1943
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you for stopping by our hotel during your travels to Valdosta. I am disappointed to learn that we did not impress you, though, and I apologize for not presenting the same updated feeling you've come to experience within our brand. We work hard to provide a fresh, clean and updated property, and I will make sure we increase those...

Cornelia, Georgia
Reviewed 31 January 2017

We stop here when we are on our way to Florida. There is always a friendly greeting, clean and comfortable room, and excellent breakfast. Book early if you know this location is a convenient stop on your trip.

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Helpful?
Thank MissDixieDelight
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Miss Dixie -- We continue to be honored to serve you every time you pass our way, and we thank you for allowing us to host you when you pass through Valdosta. Thank you for sharing your comments, and look forward to serving you again at our Holiday Inn Express! Our fondest regards -- Ty O'Steen, General Manager

Saint Louis MO
Reviewed 26 January 2017

This hotel was very nice. We booked the jacuzzi king which was great after a long day on the road. Our room was clean and well stocked with towels. The only downside of this place is that it's very close to the highway. They provideo ear plugs which we did not need. There are a number of restaurant choices in...

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Helpful?
Thank Debi57SaintLouisMO
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Debi -- Thank you for choosing to get some rest at our Valdosta Holiday Inn Express after your long day on the road. It was our pleasure to serve you, and we invite you to come back anytime you head our way! Warm regards -- Ty O'Steen, General Manager

Reviewed 26 January 2017 via mobile

We've always had good luck with Holiday Inn and this location was no exception. Nice soft beds, lots of pillows, and a good complimentary hot breakfast. The free WiFi and HBO is always a plus. Water is very soft. My only warning is to request a room that isn't on the fourth floor. Their giant spotlights shine right in the...

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Helpful?
1Thank Amber H
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Amber -- It is wonderful to know our Holiday Inn Express met your expectations, and we thank you for staying with us! We'll work on the lights, and I am sorry that they were a bit bright for you. Please come back and see us again anytime Valdosta is a part of your travel plans! All the best -- Ty...

Atlanta, Georgia
Reviewed 21 December 2016

Got two flat tires driving down 75 headed to this property past the cancellation cut off and they let me cancel with no fee without even a hesitation. Only silver lining of a terrible night so really really appreciated it.

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Helpful?
1Thank Shep0116
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Shep, We're sorry that you had the flat tires and rough night and wish you could have made it here so we could have done more to make it better. Please stop by our Holiday Inn Express the next time you pass through Valdosta! Our very best, Ty O'Steen General Manager

Herrin, Illinois
Reviewed 13 December 2016

Location is convenient. Room was very clean and well stocked. Front desk service very friendly and efficient. Breakfast was very good with great and fresh selection and breakfast person was an exceptionally friendly lady.

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Helpful?
1Thank mw5five
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Thank you for spending the evening with us at our Holiday Inn Express! We are very happy to know you enjoyed our front desk team and our breakfast staff as well, and we invite you to come back anytime you come to Valdosta. Thank you again! Ty O'Steen General Manager

Cleveland, Tennessee
Reviewed 11 December 2016 via mobile

Nice hotel with a good staff. The hotel is clean and easy to find. Breakfast room is inviting looking. Easy check in and Cat was very helpful answering questions and humorous. Even though the hotel is full it is very quiet.

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Thank Carmie60
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this review

Carmie, We are delighted that you appreciated Cat and her efforts to make your stay a great experience! Thank you for choosing to stay at our Holiday Inn Express while you were in Valdosta. Please come back and visit us again! Happy Holidays, Ty O'Steen General Manager

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Near Holiday Inn Express Hotel & Suites Valdosta West - Mall Area

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express & Suites in Valdosta, GA is your home away from home. We invite you to experience the friendliness of our staff and greatness of a fine Valdosta hotel. We are also nearby historic downtown, Valdosta State University(VSU), Rainwater Conference Center, Moody Air Force Base and Valdosta Regional Airport. Close attractions include Wild Adventures, Valdosta Colonial Mall and area Cinemas. You ll find comfort and friendly hospitality at one of the most convenient locations in Valdosta. The new Holiday Inn Express & Suites Valdosta Colonial Mall are waiting for you. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Valdosta West - Mall Area

Address: 1330 N Saint Augustine Rd, I-75 EXIT 18 & HWY 94 at Valdosta Mall, Valdosta, GA 31601-3536
Region: United States > Georgia > Valdosta
Price Range: RM471 - RM709 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Valdosta West - Mall Area 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Valdosta West - Mall Area
Holiday Inn Express Valdosta
Hotel Style:
#9 Family Hotel in Valdosta
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Valdosta West - Mall Area staff and other travellers.
1 question
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Dunlap, Tennessee
7 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Valdosta West - Mall Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to speak with Cat or Georgia when making a reservation”
rjcooch, 26 Mar 2017 | Read review
“Very close to I75 but all rooms we have had in the past have been quiet”
MissDixieDelight, 31 Jan 2017 | Read review
“The next exit south off the Interstate are less expensive hotels that have good ratings.”
Dwkerux , 2 Nov 2016 | Read review
“All rooms are great!”
514erniep, 23 Sep 2016 | Read review
“We like upper floors with a town view; never had a noise problem”
MissDixieDelight, 2 Jun 2016 | Read review
5 of 5