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Promenade Hotel Tawau

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Traveller (181)
Room & Suite (111)
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Overview
  • Excellent7%
  • Very good31%
  • Average38%
  • Poor17%
  • Terrible7%
Travellers talk about
“food court”(8 reviews)
“nice hotel”(9 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (152)
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10
43
53
22
11
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LanguageEnglish
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10
43
53
22
11
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All reviewsshopping complexfood courtnice hotelnice viewroom for improvementbreakfast and dinnerfried noodlesdirect accessbusiness meetingspacious roomreception stafftaxi drivercheap pricebasic amenitieshot showercategorydeluxe
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1 - 5 of 139 reviews
Reviewed 1 week ago via mobile

Hotel room price cheap if we book thru agoda or trivago. Room condition very bad.i have been here 2 years ago.the hotel looks very old.not good maintenance. If we compare to promenade hotel kota kinabalu. Standard promenade tawau hotel very far. One think the best...More

Thank sharunis
Response from 24-7feedback, Group Director of Sales & Marketing at Promenade Hotel TawauResponded 1 week ago

Dear Sir/Ms, Thank you for staying at Promenade Hotel Tawau recently and for the compliments on our breakfast spread at Cafe@se7en and on Promenade Hotel Kota Kinabalu. We appreciate your constructive feedbacks as they gave us the opportunity to gauge the consistency of our services...More

Hotel's Favourite
Reviewed 14 August 2017 via mobile

We stayed at the hotel for 3 nights and had a great experience! The rooms are lovely, a good shower and a great kingsize bed to really get well rested. Also the fitnessroom is very spacious with lots of equipment. The restaurant for breakfast was...More

Thank 181reinierk
Response from 24-7feedback, Group Director of Sales & Marketing at Promenade Hotel TawauResponded 29 August 2017

Dear Sir/Ms, Thank you for staying at Promenade Hotel Tawau recently. We appreciate your compliments on our rooms and facilities. Thank you for your compliments on our team of service personnel who rendered professional and excellent services. We are confident that your kind words would...More

Reviewed 4 weeks ago via mobile

Hotel itself is not too bad. They have a good internet connection. Room is nice at night and may well be super dirty in the day time. Pillow covers and duvet may also seem unchanged. Breakfast was acceptable though it took us an hour to...More

Thank EnzOnTour
Response from 24-7feedback, Group Director of Sales & Marketing at Promenade Hotel TawauResponded 2 weeks ago

Dear Sir/Ms, Thank you for staying at Promenade Hotel Tawau recently. We appreciate your compliments and constructive feedbacks; and wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for...More

Reviewed 15 March 2018 via mobile

This hotel has definitely seen better days. The staff here are not unpleasant but not friendly either. When you walk in through the main entrance , they were so busy chatting among themselves only didn’t even bother with the customary greetings. The bathroom sink was...More

Thank KunjiKannan
Response from 24-7feedback, Group Director of Sales & Marketing at Promenade Hotel TawauResponded 2 weeks ago

Dear Sir/Ms, Thank you for staying at Promenade Hotel Tawau recently. We appreciate your constructive feedback and wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for improvement purposes....More

Reviewed 13 March 2018 via mobile

Cons: -The room a bit dirty. -Unpleasant smell on the pillow and duvet cover. -Carpet looks like they werent washed or cleaned for months or years. - -The reception staff always at the back office.. not really friendly as well. Funny how they check in...More

Thank jayhanjayhan
Response from 24-7feedback, Group Director of Sales & Marketing at Promenade Hotel TawauResponded 2 weeks ago

Dear Sir/Ms, Thank you for staying at Promenade Hotel Tawau recently. We appreciate your compliments and constructive feedbacks; and wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Breakfast included
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$32 - US$66 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$32 - US$66 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (181)
Room & Suite (111)
Dining (19)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"nearest to the lift"
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"As high as possible to avoid hearing motorbike noises at night"
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"Higher level and facing the sea front."
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"get a room with a sea view. then you can see across to indonesia"
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