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The Riverside Hotel

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#7 of 57 Hotels in Boise
Certificate of Excellence
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1 room 2 adults 0 children
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The Riverside Hotel
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661 Reviews from our TripAdvisor Community

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Showing 660: English reviews
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Ogden Ut
Reviewed 2 days ago NEW

This hotel has a very nice entertainment venue,the Saphire Room. It was pperfect for the 200 Jazz fans who gathered there for a long weekend.Many of us were in the over 50 crowd,I felt that the service and facilities were nicely presented and we were treated with respect and gracious service. The uneven temperature in the Saphire room left many...

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Helpful?
Thank SaundraOgdenUt
Caldwell, Idaho
Reviewed 5 days ago NEW

The Hotel is always under construction, they are always improving its features and quality. The current grounds have a lot of construction right now but when it is finished it will be a real gem.The food was good , I really like the waffles.

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Thank brucemA9117LU
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for your review and thank you for being patient during our renovations. The crews are making great progress and I hope you will come back soon and let us know what you think of our new additions. I am excited to see them myself.

Modesto, California
Reviewed 1 week ago NEWvia mobile

When we visit family in the Boise area we love to stay at the Riverside Hotel. Rooms are spacious with comfortable beds. Staff is courteous and friendly. Shuttle service to downtown is available. They have 3 wonderful music venues within the hotel with live music almost everyday. The Riverside Grill is one of the best Sunday brunch buffets in Boise,...

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Helpful?
Thank Irock52baby
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for your review and thank you for being a loyal customer of The Riverside. It sounds as if you take advantage of many of the amenities we have to offer at the hotel. I am glad you enjoy the daily music. We do like our musicians at The Riverside. I have to agree with you about the Sunday...

Prineville
Reviewed 1 week ago via mobile

This hotel seems very busy. They didn't have my reservation--overbooked. It must happen a lot because they immediately "upgraded" my room. My associate had to sleep on a hide-abed instead of the two queen room we requested but was made comfortable.

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Helpful?
Thank Fostkris
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for your review. I am sorry we didn't have your reservation at time of check-in. Please be assured that is not standard for The Riverside so don't think that happens a lot. I apologize that your associate had to sleep in a hide-abed but I am glad that you had a comfortable stay. Please come back so we...

Boise, Idaho
Reviewed 1 week ago

This is an older property on prime location on the Boise river keeps making amazing improvements and upgrades. Love it..love the location. The staff are engaged and get things done. I have seen the property doing nothing but improve over the last few years...can't wait to see what it will be doing in another year. Terrific music venue as well...enjoyed...

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Helpful?
Thank Wayne D
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Hello Wayne D., Thank you for your kind review. I am happy to read that you are enjoying our latest upgrades. Thank you for noticing our great staff. They really do a fantastic job. I am also happy you enjoyed the live music. As you may have noticed, we have music every day at The Riverside Hotel. Please come back...

Ogden
Reviewed 1 week ago

My wife wasn't feeling well during the midday, so we didn't have the room service come in, but I was able to get some extra towels, etc. while they were out in the halls. They were very nice and helpful.

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Thank David S
Aloha, Oregon
Reviewed 2 weeks ago

very good, very clean,good food for breakfast,nice selection of food, rooms were very clean, over all the stay was very comfortable we had ample room to park our car trailer that we tow our show car with,we only needed parking for the trailer the night that we got into town and last night of our stay. the nights in between...

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Thank 947cjc
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

I am glad that you were able to stay with us during the recent Roadster Show. The Riverside is the perfect place when you need additional parking. We have a huge parking lot with ample parking and best of all, the parking is Free! We hope to see you back next time you are in the area.

Reviewed 2 weeks ago via mobile

We did an event in the ballroom at The Riverside Hotel and the staff was amazing!! Islam Mursalov made sure we had everything we needed. He was very helpful, prompt in making sure we got what we asked for quickly and he was very kind. I would recommend working with him and his amazing staff anytime. Great customer service!!

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Helpful?
Thank Amber A
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

I am so glad that you had a successful event in the ballroom and I thank you for recognizing Islam and the banquet staff. I must agree, they really go out of their way to be certain our guests are taken care of. We look forward to seeing you back the next time you have a conference or just try...

Bayview, Idaho
Reviewed 2 weeks ago via mobile

Stayed here 2 nights, 11:00 Friday morning they started taking out trees, lots of trees. None of these were danger trees. The evening prior these trees had squirrels, birds,etc. I am not sure what the reasoning behind this decision, but was so unnecessary. This is right along a GREEN BELT on the Boise river. Why, why,why ? Really bad choice.

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Helpful?
Thank SandieMc22
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for your review. I really do feel your pain about the loss of the trees. I have worked at the hotel for 30 years and I watched the trees grow. As you probably noticed, we are under taking many projects to make the hotel better. One of those projects is an outdoor venue which will be built in...

eugene
Reviewed 3 weeks ago

Nice location, although not downtown. River near by, highways nearby, but the hotel really needs its overdue renovation. Towels the color of rain clouds, beds that sag.... not the quality I expected. Please disclose construction when reservations are made.

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1Thank JimEugene
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

I am sorry to hear that the hotel did not meet your expectations. I can't argue that the hotel could use a bit of work. We are currently in the process of doing many upgrades to the property so please come back again. I think you will like the new and improved Riverside Hotel.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Riverside Hotel's riverfront location offers direct access to the Boise Greenbelt's 26-mile paved trail alongside Boise River. Our spacious guest rooms are decorated in a Contemporary style, including an ergonomic chair at an oversized desk featuring task lighting and an easy-access power source. Work with ease and efficiency from your room, utilizing two telephones with complimentary high speed internet. Guest rooms include one King or two Queen beds, most with courtyard or river views. Pet friendly, must be 21 and over to check in. ... more   less 

Additional Information about The Riverside Hotel

Address: 2900 W Chinden Blvd, Boise, ID 83714-6629
Region: United States > Idaho > Boise
Price Range: RM525 - RM887 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Riverside Hotel 3*
Number of rooms: 303
Reservation Options:
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Also Known As:
Doubletree Boise
Boise Doubletree
Hotel Style:
#6 Family Hotel in Boise
#9 Business Hotel in Boise
#9 Romantic Hotel in Boise
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Questions & Answers

Here's what travellers have asked, with answers from The Riverside Hotel staff and other travellers.
2 questions
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Newton, Massachusetts
3 months ago
Idaho
4 months ago

See all questions (2)

Questions? Get answers from The Riverside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room overlooking the river.”
 of 5 bubbles W7597BUstevenr, 28 Feb 2017 | Read review
“There are 2 elevators and 300 rooms. Ask where they are. Trouble walking? Ask for a room close to the dining area.”
 of 5 bubbles T4818QVjamesa, 27 Feb 2017 | Read review
“If you are going for a conference, or will be wanting to the main lobby frequently, ask for a room closer to the lobby.”
 of 5 bubbles VanessaH761, 29 Jan 2017 | Read review
“stayed on first floor.. very convenient; although far from center, restaurants but nice walk”
 of 5 bubbles CarolynK101, 22 Jan 2017 | Read review
“Great views of the river”
 of 5 bubbles crp22017, 4 Jan 2017 | Read review
5 of 5