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The Riverside Hotel

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#6 of 55 Hotels in Boise
Certificate of Excellence
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604 Reviews from our TripAdvisor Community

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Showing 603: English reviews
Boise, Idaho
Reviewed yesterday NEW

We had our company luncheon here yesterday, and it was wonderful. The staff were very attentive and accommodating. Banquet Captain Islam Mursalov was amazing and kind. He doted on our every need, from getting us water to the sign-in table, to getting us a last minute bowl we needed for a raffle. We had the Italian lunch buffet and guests...

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Helpful?
Thank Susanna S
Idaho Falls, Idaho
Reviewed 3 days ago NEWvia mobile

Was here for a confernce. Hotel accommodations average. There is nothing within walking distance for shopping, dining (other that Joe's Crab Shack) next door. I have stayed here many time, summer is much better when the pool area and greenbelt are all open.

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Helpful?
Thank BCSO321
Boise, Idaho
Reviewed 1 week ago

We had our wedding at The Riverside on October 1, 2016. We had our ceremony out in the Rose Garden and had our reception in their banquet hall. The hotel catered for us, housed us as well as our guests, and provided set up and take down for us. Our wedding was such an amazing experience and the Catering Sales...

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Helpful?
Thank chelsymeyer
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Your wedding day should be memorable and I am so glad to learn that you had an amazing experience at The Riverside. I must agree with you about Cami. She is the perfect person to take care of our brides. She just has a way about her that makes her a great fit for weddings. I am also happy that...

Boise, Idaho
Reviewed 1 week ago

We found the staff at the Riverside Hotel to be above and beyond what we've found elsewhere in the country. The room, overlooking the Boise River, was exquisite. We would highly recommend this to anyone interested in staying in Boise's hub, with quick access to downtown hot spots. A great hotel in deed.

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Helpful?
Thank Marty S
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

I love the title of your review and I am happy that you experienced a night to remember at The Riverside. I really like hearing that the staff went above and beyond with their service. I hope we will see you back soon.

Caldwell, Idaho
Reviewed 3 weeks ago

We held an event at the Riverside, at least 150 people attending a day long conference. Islam Mursalov was a great asset to this hotel! He ensured that our conference ran smoothly and was willing to help out with all the logistics. He was easy to find when there was an issue which were very few! Thank you for your...

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Helpful?
Thank arielmarie84
Boise, Idaho
Reviewed 3 weeks ago

We hosted an event at The Riverside in Boise and had an amazing experience with customer service. We were greeted in the morning Islam Mursalov, the Banquet Captain. He was very cordial and willing to do anything to help. He checked in throughout the day without being asked and always asked what he could do to help. Events are usually...

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Helpful?
Thank Sayeghsteph
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

I am so glad that you had a successful conference. I do agree with you that meeting planning can be stressful and I am happy that Islam was able to take some of that stress away. Islam does do a great job. WE are lucky to have him as part of our team.

United States
Reviewed 4 weeks ago

Staff, especially Anna, was very nice to me when I woke to a car battery problem. The hotel is located between downtown and the interstate in a nice neighborhood. The hotel seems popular with locals for its meeting rooms and restaurant.

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Helpful?
Thank Anita H
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Oh no, I hate having car trouble. I am so sorry you had problems with your car but I am very happy to hear the staff was able to assist you. Anna really does go out of her way to help our guests and she will be pleased to see that you noticed. We look forward to seeing you again...

Gooding, Idaho
Reviewed 4 weeks ago

I have stayed here a couple times befor. The hotel desk was always staffed and seemed very efficient from check in until check out. Every day of our meetings the coffee and refreshments were very well maintained. The hotel and outside grounds were clean and well maintained. Rooms were clean and had nice beds. For a hotel that I suspect...

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Helpful?
Thank dougkerner86
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for staying at The Riverside and thank you for recommending the hotel to other travelers. I hope we will see you next time you are in the area.

San Jose, California
Reviewed 4 weeks ago

The best way to start your stay at The Riverside is to check in and be serviced by Korry. She greets you with a warm smile, knows the ins and outs of the property, is willing to answer your questions and sends you to room with one of the hotel's signature cookies. The layout of the hotel is very tricky...

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Helpful?
Thank SIDAMD
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Thank you for taking time to write a review after your stay at The Riverside. I am so glad that the staff was helpful and I agree, Korry does go above and beyond to take care of our guests. We are lucky to have her on our team. I hope we will see you back next time you are in...

Reviewed 4 weeks ago

We have held our conference (over 350 people) twice and getting ready for our 3rd conference there. We also hold many trainings (over 80 people) a couple times a year. The main reason we keep coming back is because of the service. Jennifer Schmidt is the best at what she does. She is friendly, approachable, reasonable and dependable. She anticipates...

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Helpful?
Thank Jessica G
KathyPidgeon, General Manager at The Riverside Hotel, responded to this review

Hello Jessica G, Thank you for being a loyal customer of The Riverside Hotel and thank you for taking the time to write a review. I do agree with you about Jennifer. She is a true professional. I also agree that she couldn't do what she does without the help of a great staff. I am especially glad to read...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Riverside Hotel's riverfront location offers direct access to the Boise Greenbelt's 26-mile paved trail alongside Boise River. Our spacious guest rooms are decorated in a Contemporary style, including an ergonomic chair at an oversized desk featuring task lighting and an easy-access power source. Work with ease and efficiency from your room, utilizing two telephones with complimentary high speed internet. Guest rooms include one King or two Queen beds, most with courtyard or river views. ... more   less 

Additional Information about The Riverside Hotel

Address: 2900 W Chinden Blvd, Boise, ID 83714-6629 (Formerly Doubletree Hotel Boise - Riverside)
Region: United States > Idaho > Boise
Price Range: RM510 - RM723 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Riverside Hotel 3*
Number of rooms: 303
Reservation Options:
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Also Known As:
Doubletree Boise
Boise Doubletree
Hotel Style:
#6 Family Hotel in Boise
#9 Business Hotel in Boise
#9 Romantic Hotel in Boise
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Questions & Answers

Here's what travellers have asked, with answers from The Riverside Hotel staff and other travellers.
1 question
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Idaho
22 days ago

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Questions? Get answers from The Riverside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to the river is wonderful for staycations. Close to the conference center is efficient for work.”
 of 5 bubbles jessicagQ2070FV, 10 Nov 2016 | Read review
“...do not check in...keep rolling...”
  • ...a shambles...the place is simply a shambles...
  • ...high security...
  • ...the entire room/suite was fitted out in a consistent style...
  • ...not sure if this is a bullet or pencil hole...
  • ...all set for Halloween...
  • ...unimaginable...
  • ...hazard...
  • ...comes with spiders...
 of 5 bubbles Surfbarrels, 27 Oct 2016 | Read review
“Get an upper floor overlooking the river.”
 of 5 bubbles OurGig, 21 Oct 2016 | Read review
“ask for first floor facing the inner courtyard or river”
 of 5 bubbles wiz302pa, 17 Oct 2016 | Read review
“Balcony facing River”
 of 5 bubbles divavegas, 17 Oct 2016 | Read review
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