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Best Western Plus Kootenai River Inn Casino & Spa

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Traveller (48)
Room & Suite (33)
Dining (14)
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Overview
  • Excellent53%
  • Very good31%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“kootenai river”(33 reviews)
“non smoking”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Best Western Plus Kootenai River Inn Casino & Spa
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Kootenai River Inn Casino & Spa
Special Offer: BOOK DIRECT & SAVE
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (470)
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467 results
Traveller rating
242
146
48
20
11
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Time of year
LanguageEnglish
242
146
48
20
11
Show reviews that mention
All reviewskootenai riversprings restaurantnon smokingkeurig coffee makersmall balconyslot machinesgreat place to staybeautiful roomenjoyed our staymain buildingfree breakfastnice staythird floorfront desk staffbed was very comfortablepool and hot tubparking lot
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1 - 5 of 467 reviews
Reviewed 6 March 2018 via mobile

I went with a bus tour group on Super Bowl Sunday for 3 nights. Stayed in the lodge. Rooms very comfy with 2 queen beds, mini fridge, microwave & keurig coffee maker. Just a few steps outside to the pool, spa and rest of the...More

Thank CalgaryCruiser
Response from KootenaiRiverInn, General Manager at Best Western Plus Kootenai River Inn Casino & SpaResponded 12 March 2018

Thank you for taking the time to share with us your comments regarding your recent stay with us. I appreciate hearing from our Guests. I am happy to read you had a good stay and I will be sure to pass your comments on to...More

Hotel's Favourite
Reviewed 8 December 2017

We were drawn to this hotel by its location (close to the Kootenai National Wildlife Refuge) and its casino. The hotel is located along the Kootenai river. It is well maintained and provides a pedestrian tunnel to the charming historic town of Bonners Ferry. We...More

Review collected in partnership with Best Western
Thank D1542RRmichelew
Response from KootenaiRiverInn, General Manager at Best Western Plus Kootenai River Inn Casino & SpaResponded 23 December 2017

Thank you for taking the time to share with us your experience. I appreciate hearing from our Guests. I am pleased to hear you had a good stay and everything was to your liking. I will be sure to pass your comments on to our...More

Reviewed 4 March 2018

I am a children's writer and I stayed at the Best Western Plus Kootenai River Inn Casino & Spa the night before my event at a Bonner's Ferry elementary school. But we got snowed in! Event cancelled. Drat! The hotel not only extended my stay...More

Thank KellyMilnerH
Response from KootenaiRiverInn, General Manager at Best Western Plus Kootenai River Inn Casino & SpaResponded 4 March 2018

Thank you for taking the time to share with us your comments regarding your recent stay. I am happy to hear you had a great stay and everything was good. We are proud of our facility and I will be sure to pass your comments...More

Reviewed 5 February 2018 via mobile

We have stayed here several times and always have a great stay. I recommend the balcony rooms as the view is beautiful. We stayed in the lodge section this time which is farthest from the lobby and casino. The king room was very large and...More

Thank Titannia99
Response from KootenaiRiverInn, General Manager at Best Western Plus Kootenai River Inn Casino & SpaResponded 4 March 2018

Thank you for taking the time to write regarding your recent stay with us. I appreciate hearing from our Guests. I am happy to read you had a good stay and everything was to your liking. I will be sure to pass your comments on...More

Reviewed 3 February 2018

Hallway carpets and beds need to be replaced. Bar/lounge are chairs are over 20 years old and are dirty. Food is good in restaurant. Front desk staff needs to interact with customers better. I stayed at this location when it was fairly new decades ago....More

Review collected in partnership with Best Western
Thank brynamom
Response from KootenaiRiverInn, General Manager at Best Western Plus Kootenai River Inn Casino & SpaResponded 4 February 2018

Dear Bryan Morris, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Room Service
Breakfast included
Laundry Service
Banquet Room
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Casino and Gambling
Details
Price range
US$114 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (33)
Dining (14)
Pool & Beach (2)
Questions & Answers
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N P
15 December 2015|
Answer
Response from KootenaiRiverInn | Property representative |
Dear N P, I apologize for the delay in responding. We do not allow smoking in the Guest rooms or public areas with the exception of 2 of our 3 casino rooms. We do everything in our power to ensure smoking does not occur... More
0
Votes
swallow123
21 July 2014|
AnswerShow all 4 answers
Response from N P | Reviewed this property |
Typo above The balcony was "not usable" as so many smokers on adjoining balcony.
0
Votes
Room Tips
"When staying at OTHER hotel/Casino's, make sure you are not by the elevators. It can be noisy!"
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"Go for a river view. It was not that much more expensive and it is on the opposite side from the pool (to..."
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"Good hotel. can't speak to anything other than the 3 moon suite which I think is overpriced."
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"Ask for the newer lodge part"
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