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All reviewshi expressresident dogcinnamon rollscookies and milklight dinnerfire pitbeer and wineking suitefront desk staffa great staybreakfast barnice roomevery eveningnice place to stayopen hoursdefinitely stay here againhot tub
I can't say enough great things about this hotel. After a 3 hour delay over Snoquamie Pass we were tired and ready to be out of the car. Upon check in the receptionist was on what sounded like a personal call and I had to...More
Response from JessicaFOM, Front Office Manager at Holiday Inn Express Hotel & Suites - Coeur D'AleneResponded 5 days ago
Thank you for making us a stop on your road trip! We appreciate you sharing your experience with such a detailed review. I will be sure to share your kudos with our breakfast team in particular, and we look forward to your next great...More
We absolutely loved this hotel. We have stayed in a lot of holiday inn express properties, and this one was by far the best. The ground floor suite with patio door access outside was so useful, and the gas fireplace in the living room and...More
Response from Jess P, Front Desk Supervisor at Holiday Inn Express Hotel & Suites - Coeur D'AleneResponded 1 January 2018
Thank you for taking the time to share a five-star review of your recent stay experience with us. I am ecstatic to hear you can't wait to return to our hotel. It is always a pleasure to hear that we are the best of...More
We thoroughly enjoyed our stay. From the nice room to the personal little touches. Ie popcorn in the evening and freshly baked cookies and milk for bedtime.
While there, I mentioned how much I liked their shampoo. It’s by Bath and Body Works, but it’s...More
Thank Michele W
Response from JessicaFOM, Front Office Manager at Holiday Inn Express Hotel & Suites - Coeur D'AleneResponded 2 weeks ago
Thank you for enjoying your time with us and sharing your review! It is our mission to 'Impress Guests' and it's a pleasure to hear our team did just that during and after your stay. We look forward to welcoming you back to...More
Or entire stay here was wonderful, from check in to check out! The front desk staff were pleasant & welcoming. The pool & hot tub were clean and open 24 hours! Our room had two queen beds and a separate sitting area with a very...More
Thank Bethany G
Response from JessicaFOM, Front Office Manager at Holiday Inn Express Hotel & Suites - Coeur D'AleneResponded 4 weeks ago
Thank you for loving your stay with us and sharing your review! We couldn't have said it better ourselves. I will be sure to share your kudos with our breakfast team in particular, and we look forward to welcoming you back soon!
Awful. Do not Recommend. Location is right off highway - very busy in and out traffic. Not pleased with the management staff and their response to complaints. I would expect more as a valued member of the rewards program.More
1 Thank cdsnipes98
Response from Jess P, Front Desk Supervisor at Holiday Inn Express Hotel & Suites - Coeur D'AleneResponded 11 March 2018
Thank you for taking the time to review your recent stay with us. I want to apologize for the less than impressive stay. Our mission here is to 'Impress Guests' and it sounds like we missed the mark during your stay. Our management team...More