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Holiday Inn Express Hotel & Suites Idaho Falls

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Holiday Inn Express Hotel & Suites Idaho Falls
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260 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Idaho Falls
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Showing 257: English reviews
Chicago,IL
Reviewed 2 August 2016

Very friendly staff and comfortable accommodations. Our family enjoyed the pool, and the staff was very attentive. We had a good breakfast there before we were on our way. Beds were comfortable and the hotel was clean. What more can you ask?

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Helpful?
1Thank cbck2333
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Hi cbck2333! We are so happy you stayed at the Holiday Inn Express & Suites in Idaho Falls with your family! Thank you so much for the terrific 4 star review! We love the shout out to our team! We have so much fun with our valued wonderful guests especially when they take the time to give us priceless feedback....

Brunswick, Georgia
Reviewed 30 July 2016

Really enjoyed our stay after a long day in Jackson WY and a scary trip over the Teton Pass. We had a great stay, Kudos to Janeae. She made us feel very welcome and was a fountain of Knowledge. Breakfast was better than most HIEX, even if it was the same stuff every else has. The young lady who manages...

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1Thank svargasi
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Hi svargasi! Thank you for the 4 stars! We are so glad you made it safely to our Holiday Inn Express in Idaho Falls after visiting Jackson Hole! We are so glad you met our fabulous Janae and really appreciate your enthusiastic kudos to her! We're so lucky to have her on our team! Also, thank you so much for...

Reviewed 28 July 2016 via mobile

My wife and I stayed two nights at this hotel, 9 days apart. This is a very nice Holiday Inn Express. It appears new. Rooms are very comfortable. The staff is also very helpful. They went out of their way to add our IHG number to our reservation, I think she remember us from our prior stay. This is where...

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2Thank Brian A
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you Brian A for being one of our Beloved IHG Rewards Club members and for staying at the Holiday Inn Express & Suites in Idaho Falls! We are so thankful for the 4 stars and for being your number one choice when you are here! Thank you for cheering us on as a team and for letting us know...

Littleton, Colorado
Reviewed 25 July 2016

Arriving in Idaho Falls for a family emergency, we checked into this Holiday Inn Express and were treated with the greatest care and kindness we have ever experienced in a hotel. The room was ideal, clean, large and well-equipped. But that paled in comparison to the staff's compassionate service! We were shuttled back and forth to the hospital to see...

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2Thank Sugarwood61
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you Sugarwood61 for the terrific 5 star review!!! We appreciate it so much and are so thankful that the Holiday Inn Express & Suites in Idaho Falls was your respite during such a stressful situation. We sure hope your grandson is doing well! Thank you so much for the great kudos to Wynette, Aileen, Melissa, and the rest of...

Winnemucca, Nevada
Reviewed 24 July 2016

My daughter was hospitalized in an emergency situation. I called while she was in surgery to obtain a room (during the peak of tourist season). The wonderful woman who answered the phone,Janae, took right over, found me a room on the ground floor, gave me the number of the taxi service and a voucher to pay for the cab to...

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3Thank Sunny89445
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Hi Sunny89445! You sure live up to your name! :) Thank you for staying at the Idaho Falls Holiday Inn Express & Suites! Thank you for sending sunshine our way by giving us 5 stars and such a wonderful review! We are so happy you loved our beautiful, clean, and comfortable rooms, our delicious biscuites and gravy, and our team!...

Reviewed 12 July 2016

My sister lives in Idaho Falls and we're from Utah, so we've stayed in this hotel a couple of times. The front staff has always been friendly, the rooms have always been clean and quiet, and the indoor pool was a lot of fun for my boys and their cousins. Breakfast was decent.... We won't be switching hotels anytime soon.

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1Thank Tanisha C
Debbie F, Front Office Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you so much for staying with us! We're so glad you and your family were able to enjoy themselves and have quality family time! We hope you'll visit Idaho Falls again soon! Debbie F Guest Service Manager

Spearfish, South Dakota
Reviewed 11 July 2016 via mobile

Day 5 of our cross country motorcycle ride. Checked into the HI Express. Found the front desk staff to be friendly and helpful. The bed gets a 10. The shower was awesome and the stay was complete with an early morning breakfast. Travel safe...

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1Thank Fred N
Debbie F, Front Office Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you for the great review! We are so glad you loved our beds and had an awesome stay. We hope to see you again the next time you travel to Idaho Falls! Debbie F Guest Service Manager

Cincinnati, Ohio
Reviewed 8 July 2016

Overall the hotel is clean and what you would expect for a holiday inn express. The problem I had was when I accidentally booked a room one day earlier than my intended arrival. When I arrived and realized the booking problem I talked to the front desk worker who then assured me he would get ahold of the manager and...

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5Thank jmwonderer
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

It is apparent to me that I made a judgement call that has greatly created many negative repercussions. I would love the opportunity to take care of the issue now, if you'd like to contact me directly at the hotel. Thank you!

Denver, Colorado
Reviewed 4 July 2016

The first thing I saw when I walked in was two female employees playing on their phones and playing around the check in lobby like two little girls. I believe their names were Janaet and Melissa. Melissa was snappy with a awful attitude while Janaet laughed at everything Melissa said and did. I was exhausted from a long trip, I...

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Helpful?
3Thank melissahart897
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Thank you melissahart897 for taking the time to give us feedback on your experience. I would love to talk to you directly if you would be so kind to contact me at the hotel. Thank you! General Manager

plumas lake
Reviewed 29 June 2016 via mobile

My family and I recently stayed here for a week while our loved one was in the hospital. The staff at this hotel are phenomenal! They were always friendly and professional. But most of all they showed genuine concern for our loved ones welfare. I can't give the staff enough praise. The hotel is clean and well maintained. Breakfast was...

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5Thank sassy00
Melanie M, General Manager at Holiday Inn Express Hotel & Suites Idaho Falls, responded to this review

Dear sassy00! We are so happy you stayed at the Holiday Inn Express & Suites in Idaho Falls during such a difficult time for your family. We so wish it was under much better circumstances! What a special gesture of you to take the time to thank our team for caring for you and your family which we were all...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn Express & Suites in Idaho Falls is located on the East side of Idaho Falls.The Grand Teton Mall, Eastern Idaho Regional Medical Center, and Mountain View Hospital are all within walking distance. Our location is ideal for just about everyone! We are surrounded by several great restaurants and entertainment, such as the Edwards Grand 14 screen theater, TSR raceway and Gameworld. We are just a short distance drive to the beautiful Idaho Falls Snake River Falls, the Idaho Falls LDS Temple, Eastern Idaho Technical College EITC, BYU Idaho, Mountain River Ranch, Heise Hot Springs, and the Idaho National Laboratory. If you're looking for an adventure then spend the day at Yellowstone Bear World, the Craters of the Moon State Park, Yellowstone National Park, Grand Targhee, the Grand Teton National Park, and Jackson Hole Wyoming. Our hotel features include: complimentary Express Start Hot Breakfast Bar, 24-hour indoor pool and spa, free high speed Internet access wired and wireless, and a Fitness center on site along with free passes to Apple Athletic Club. Visit Idaho Falls, Idaho and Stay Smart at the Holiday Inn Express & Suites. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Idaho Falls

Address: 2270 Channing Way, Idaho Falls, ID 83404
Region: United States > Idaho > Idaho Falls
Price Range: RM419 - RM874 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Idaho Falls 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Idaho Falls
Holiday Inn Express Idaho Falls
Holiday Inn Idaho Falls
Idaho Falls Holiday Inn
Hotel Style:
#10 Romantic Hotel in Idaho Falls
#11 Family Hotel in Idaho Falls
#11 Business Hotel in Idaho Falls
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Idaho Falls staff and other travellers.
2 questions
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Scottsdale, Arizona
10 months ago
Scottsdale, Arizona
10 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Idaho Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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