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Lava Hot Springs / City Center KOA

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Traveller (2)
Room & Suite (5)
Dining (1)
Overview
4.0
9 reviews
  • Excellent56%
  • Very good11%
  • Average11%
  • Poor0%
  • Terrible22%
3 weeks ago
“Beautiful RV park, situated right on the river”
22 May 2018
“Unprofessional and Insensitive”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Kitchenette
2 Star accommodation
All hotel details
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Reviews (9)
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1 - 5 of 9 reviews
Reviewed 3 weeks ago

This is a beautiful park in a lovely setting. With plenty of sites that are on a bluff overlooking the Portneuf River and a only a short walk to local restaurants, river rafting and the hot pools, this is a great place to visit.

Thank CMN14
Reviewed 22 May 2018

I stayed here one night with my kids, and actually had a good enough experience to make a reservation for another night, but needed to pick up my wife to join us. On our way to pick her up, our RV caught on FIRE. It...More

Thank Justin B
Reviewed 15 January 2018

Poor service, my family reunion booked almost a year in advance and there was all sorts of problems when we got there. Wrong sites, incorrect charges, they wanted my 80 yr old grandpa to pack up, check out, re-check in, and double charge him. The...More

Review collected in partnership with this hotel
Thank Aubree C
Response from Halfpint93, Public Relations Manager at Lava Hot Springs / City Center KOAResponded 11 July 2018

We are sorry to hear you had a bad experience. We sincerely apologize. Since we bought this campground in 2016, it has been our goal and expectation to exude excellence in customer service! We have been striving hard these past two years to rebuild this...More

Reviewed 15 January 2018 via mobile

These cabins are so convenient, comfortable, and modern! Love the hardwood floor, the on-demand water heater (shower was fantastic!), the gas fireplace, and the solitude. This location was So quiet and peaceful. Owners were very responsive to my last-minute request. Loved staying here and even...More

Thank sawtoothsun1
Response from LavaHotSpringsKOA, Owner at Lava Hot Springs / City Center KOAResponded 13 February 2018

Thank you for your kind review. We are happy to hear you enjoyed your stay!

Reviewed 8 January 2018

I liked working with these people in my bookings and how they took care of my clients, can't say the same for Airbnb or other people in Lava. I would highly recommend KOA in Lava due to the professional work they perform. There are other...More

Review collected in partnership with this hotel
Thank Dale W
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About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$205 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$205 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (2)
Room & Suite (5)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Posting guidelines
Room Tips
"Everything you need is in the cabins, perfect!"
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"Make sure to bring all your own sleeping gear"
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