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Best Western Plus University Inn

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708 Reviews from our TripAdvisor Community

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Showing 707: English reviews
Seattle, United States
Reviewed 5 July 2016

Package excellent, breakfast great our room was next to pool and spa so the chlorine smell was not good. Also spa was cold and not hot. Service friendly and food was great, elevator was slow however only two floors, Parking spaces were wide so easy to park. Location next to shopping center and was nice to have microwave and small...

Review collected in partnership with Best Western
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Helpful?
Thank Ken Y
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear Ken Y, We are pleased to see that you were able to take advantage of our Golf Package and that you enjoyed our breakfast, friendly service, great location and other amenities. Please know that our spa was set to a warmer temperature and appreciate your feedback regarding it. We hope to see you again soon! Sincerely, Jacky Vazquez Rooms...

Reviewed 5 July 2016

The hotel is well put together, the rooms are very clean, and worked. It's a little pricier - not that I expect to pay Motel 6 prices and a nicer place, but in all honesty I felt like all I really got that stood out was a wonderful breakfast (much better than the "hot breakfast" at other chains). Worth the...

Review collected in partnership with Best Western
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Thank Jeff R
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear Jeff R., Thank you for staying with us! We appreciate the feedback and are happy to see that our room cleanliness, as well as, our guest breakfast exceeded your expectations. We hope to see you again soon! Sincerely, Your friends at Best Western Plus: University Inn

Spokane Valley
Reviewed 5 July 2016

Best Western always provides an enjoyable stay. Breakfast was good as usual. Only disappointments were lake of Root Sports on the room TV, the bathroom needed an exhaust fan and the pillows were way to soft.

Review collected in partnership with Best Western
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Thank Michael R
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear Michael R, Thank you for staying with us! We are looking into getting the Root Sports Channel in all of our rooms, not just our restaurant, so thank you for voicing your concern. Upon request, we have a variety of pillows for our guests use, so just let us know what you prefer upon your next stay with us....

Reviewed 27 June 2016 via mobile

First time in Moscow/Pullman area for son's baseball tournament. Excellent hotel with great and friendly service! Rooms were updated and comfortable and free breakfast was really good too. Location was right next to mall and grocery store. In room microwave and fridge was nice to have. One of the best hotels we've stayed at!

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Thank Joe E
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear Joe E, Wow! Thank you for you wonderful review! We're pleased to see that we made it to the top of your "Best" Hotels List and that you enjoyed all of the amenities we had to offer. We look forward to your future stays with us! Sincerely, Jacqueline Vazquez Rooms Division Manager

Orange, California
Reviewed 26 June 2016

Near the University, next to shopping center with a big grocery store and a great restaurant. Large comfortable room with good lighting, good internet and a nice breakfast. We like to make our own coffee and have breakfast in the room, so a tray would have been helpful. I used the small tray placed under the coffee maker (why, o...

Review collected in partnership with Best Western
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Thank sueoc76
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear sueoc76, Thank you for staying with us! We are pleased to see that you enjoyed your stay with us. We look forward to your future stays! Sincerely, Jacky Vazquez Rooms Division Manager

Boise, United States
Reviewed 24 June 2016

Great hotel. Outstanding breakfast. Had fun playing Trivia in the Lounge. Visited during a conference. Outstanding service from all staff. One member in our group cut himself and the front desk provided first aid. Looking forward to coming here again.

Review collected in partnership with Best Western
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Thank Richard H
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear Richard H, We are so pleased you enjoyed your stay with us, inclusive of the Trivia Night we host in Seasons. Thank you for taking the time to write a review of our hotel! We look forward to your future stays with us! Jacqueline Vazquez Rooms Division Manager

Santa, United States
Reviewed 20 June 2016

Most friendly, most efficient and *happiest* staff I've ever come across. Clean spacious rooms, great water pressure, nice view of the courtyard from the window. Good food at the restaurant, at reasonable prices. Terrific hot breakfast buffet. Indoor pool, sauna, hot tub, wading pool and gym. And did I mention the staff?

Review collected in partnership with Best Western
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Thank John S
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear John S, Our staff is truly a one-of-a-kind and we're pleased to see that you can't stop raving about everyone. We pride ourselves in the experience we give to our guests and always strive to provide only but the best in customer service, amenities, quality and efficiency. We look forward to your future stays with us! Sincerely, Your friends...

Phoenix, Arizona
Reviewed 14 June 2016

The hotel was clean and comfortable. The hotel staff was very friendly, professional and helpful. Bed was comfortable. They offered an omelette bar at breakfast along with the usual offerings. Very enjoyable experience.

Review collected in partnership with Best Western
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Thank lovetotravel_836
Anacortes, United States
Reviewed 14 June 2016

The hotel is close to everything. I have to say this hotel is the best i have been in as far as staff, cleanliness, food and the beds are fantastic. The rooms we had adjoined one another so my sister and i could visit easily through the side doors. Basically a suite. Staff are very helpful and friendly. I will...

Review collected in partnership with Best Western
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Helpful?
Thank Dennis T
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear Dennis T, Thank you for choosing to be our loyal guest! We strive to provide only but the best throughout the hotel, for our guests satisfaction and convenience. We are happy to see that everything during your stay was fantastic! We look forward to seeing you again soon! Sincerely, Jacqueline Vazquez Rooms Division Manager

Anacortes, Washington
Reviewed 13 June 2016

Came to Moscow Idaho to attend great nephews graduation being held at the Idaho University right across the street. The room, beds and food were excellent. The best I have ever had in a best western hotel. We had a slight medical emergency with my brother in-law at the previous hotel we were coming from. The two young men at...

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Helpful?
Thank dltaylor5
BWPUI, Manager at Best Western Plus University Inn, responded to this review

Dear dltaylor5, Thank you so much for your kind words! Our staff works diligently to ensure that our guests are enjoying their time with us, and that means assisting our guests in any way possible. We are pleased to see that we were able to check your sister and brother-in-law in with no hassle, especially after your medical emergency. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Business and leisure guests alike will love staying a the centrally located and newly renovated BEST WESTERN PLUS University Inn - situated just minutes away from Pullman, Washington and Moscow's historic downtown, which makes it perfect for visiting both the University of Idaho and Washington State University. ... more   less 

Additional Information about Best Western Plus University Inn

Address: 1516 Pullman Road, Moscow, ID 83843
Region: United States > Idaho > Moscow
Price Range: RM477 - RM808 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus University Inn 3*
Number of rooms: 173
Reservation Options:
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Also Known As:
Best Western Plus University Inn Moscow Pullman Hotel Moscow
Best Western Moscow
Moscow Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus University Inn staff and other travellers.
2 questions
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Brooklyn, New York
10 months ago
Missoula, Montana
over a year ago

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Questions? Get answers from Best Western Plus University Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I asked for top floor facing the courtyard away from the elevator & ice machines.”
 of 5 bubbles LeslieSampson, 15 Feb 2017 | Read review
“No elevator, so something to be aware of.”
 of 5 bubbles Lbwornell, 10 Feb 2017 | Read review
“I always prefer upstairs rooms away from the main street.”
 of 5 bubbles Cherthejoy, 9 Jan 2017 | Read review
“I like the courtyard-facing rooms; window opens into an interior greenscape.”
 of 5 bubbles shan718fox, 3 Dec 2016 | Read review
“stay away from the pool rooms”
 of 5 bubbles cheezemaker, 21 Sep 2016 | Read review
5 of 5